Need recovery firmware (.bin) for XGS1910-48

Lino84
Lino84 Posts: 2 image  Freshman Member
in Switch

Hello,

I have a Zyxel XGS1910-48 switch that is stuck in RedBoot. The normal .dat firmware files from the Zyxel download page are not accepted via XMODEM/YMODEM.

Could you please provide me with the correct recovery .bin image (or a direct link) for this model, so I can restore the device?

Thanks in advance!

All Replies

  • dunk4458
    dunk4458 Posts: 3 image  Freshman Member
    First Comment

    It doesn’t look like Zyxel provides the recovery firmware for the XGS1910-48 as a public download. In most cases you’ll need to open a support ticket with them, since recovery images are usually shared only on request. Sometimes the file is tucked inside older firmware packages too, but if not, the safest path is to go through Zyxel directly to avoid risking a bad image.

  • Zyxel_Tina
    Zyxel_Tina Posts: 307 image  Master Member
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 50 Answers First Comment

    Hi @Lino84,

    We’ve checked our firmware package for the XGS1910-48. It only contains the standard .dat files and does not include a .bin recovery image. Since this model has already reached End of Life, unfortunately, we’re only able to provide limited support.

    Please try the procedure described in our User Guide under “How to Reset the Switch via the Console Port” section to reset your device:

    image.png

    If the issue persists and the device cannot be recovered, we’d recommend considering our current switch models as a replacement. We appreciate your understanding.

    Switch | Zyxel Networks

    Zyxel Tina

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