USG Flex 50H - Gold Security Package

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Dark_Aqua
Dark_Aqua Posts: 4 image  Freshman Member
First Comment
in USG FLEX H Series

A quick question. On my USG Flex 50H, App Patrol, Content Filtering and the other services are set to active under the Security Services. But I don't have the Gold Security Package, only the Defence Entry Package, which allows me to run the IP Reputation. As I understand it, I should be able to completely deactivate the services of the Gold Security Package. Am I correct in thinking this, or is there a reason to leave them active anyway?

Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,263 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @Dark_Aqua

    On your USG FLEX 50H, it is expected behavior for services like App Patrol and Content Filtering to appear "active" in the Security Services section, even without the Gold Security Package license. This indicates that the features are available for configuration but not fully operational without the required license.

    The Defence Entry Package provides essential features such as Reputation Filter (IP Reputation), SecuReporter, and Priority Support. However, it does not include the advanced functionalities of App Patrol and Content Filtering. While these features may show as active in the GUI configuration page, their protective functions are not engaged without the Gold Security Package.

    You can deactivate these services if you wish, as they will not provide their full protective capabilities without the corresponding license.

    Zyxel Melen


All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,263 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @Dark_Aqua

    On your USG FLEX 50H, it is expected behavior for services like App Patrol and Content Filtering to appear "active" in the Security Services section, even without the Gold Security Package license. This indicates that the features are available for configuration but not fully operational without the required license.

    The Defence Entry Package provides essential features such as Reputation Filter (IP Reputation), SecuReporter, and Priority Support. However, it does not include the advanced functionalities of App Patrol and Content Filtering. While these features may show as active in the GUI configuration page, their protective functions are not engaged without the Gold Security Package.

    You can deactivate these services if you wish, as they will not provide their full protective capabilities without the corresponding license.

    Zyxel Melen


  • Dark_Aqua
    Dark_Aqua Posts: 4 image  Freshman Member
    First Comment

    Thank you very much, Zyxel Melen.
    So, if I understand correctly, services such as App Patrol and Content Filtering are displayed as ‘active’ in the ‘Security Services’ section, but in terms of protective measures, they do not function without a Gold Security Package licence and can therefore be deactivated. Does this mean that any background functions are not affected by deactivation?

    Thanks for a short information.

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,263 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Dark_Aqua

    So, if I understand correctly, services such as App Patrol and Content Filtering are displayed as ‘active’ in the ‘Security Services’ section, but in terms of protective measures, they do not function without a Gold Security Package licence and can therefore be deactivated. Does this mean that any background functions are not affected by deactivation?

    An interesting question. Since the function is not working, deactivation these functions will not affected.

    Zyxel Melen


  • Dark_Aqua
    Dark_Aqua Posts: 4 image  Freshman Member
    First Comment

    Okay, thanks Zyxel Melen………

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