What is system default admin password?

lalaland
lalaland Posts: 90  Ally Member
First Anniversary 10 Comments Friend Collector First Answer
edited April 2021 in Security
I reset USG to system default, what is admin password ?
«1

Comments

  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment
    Hello lalaland,
    G'day  
    If you reset the device to default, the admin's password will be "1234".
    If any question, please let me know.
    Thanks
    BR,
    Charlie
  • lalaland
    lalaland Posts: 90  Ally Member
    First Anniversary 10 Comments Friend Collector First Answer
    Hi sir
    If I forgot password, what can I do?
    Thx
  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment
    Hello lalaland,
    Unfortunately, if you forget the password, you need to reset the device to default.
    Thanks
    BR,
    Charlie
  • lalaland
    lalaland Posts: 90  Ally Member
    First Anniversary 10 Comments Friend Collector First Answer
    That's frustrating to hear that, if the default manufacturer is the only option.
  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment
    Hello lalaland,
    G'day  
    The user's password cannot be cracked by anyway. It may be Vulnerability issue, if the password can be known by others.
    Please backup the startup-config.conf constantly, after you modify the settings.
    Thanks
    BR,
    Charlie
  • zyman2008
    zyman2008 Posts: 197  Master Member
    First Anniversary 10 Comments Friend Collector First Answer
    Is it possible using debug mode AT command to recover ?

    Here the ideal, but need to get the right AT command and test.
    1.Connect RS-232 console to device and reboot device into debug mode
    2.Using AT command to download configuration via RS-232 console
    3.Then edit the configuration file to remove the line "username admin ....." so that to reset admin password
    4.Upload the configuration via console and reboot

  • zyman2008
    zyman2008 Posts: 197  Master Member
    First Anniversary 10 Comments Friend Collector First Answer
    zyman2008 said:
    Is it possible using debug mode AT command to recover ?

    Here the ideal, but need to get the right AT command and test.
    1.Connect RS-232 console to device and reboot device into debug mode
    2.Using AT command to download configuration via RS-232 console
    3.Then edit the configuration file to remove the line "username admin ....." so that to reset admin password
    4.Upload the configuration via console and reboot

    Unfortunetly, I cannot find the same AT command "ATLC" & "ATTD" as my old ZyWALL 5 has.
    So that look like the only solution is need to regular backup your configuration.

  • Matthew
    Matthew Posts: 8  Freshman Member
    First Anniversary Friend Collector First Answer First Comment
    I don't think you can access the config in console mode without logging in.
    For the OP did you ever save backups of the config file on the Zywall? When you factory reset, it replaces the startup config file but I believe it keeps any copied config files you've saved internally on the device. Under this scenario, you could reset, login with the default admin, download the saved config and the startup config and copy your settings (minus the user accounts) from the saved config to the startup config using Notepad++, upload back to the Zywall and boot from it. 
    I know this doesn't really help for forgotten passwords but it's good to regularly download config files so you can quickly restore the device instead of having to rebuild it.
  • Colo
    Colo Posts: 1
    First Comment

    Why do i loose my password everytime i switch between easy mode and expert mode? The password changes and i loose it everytime?

  • StefanZ
    StefanZ Posts: 160  Master Member
    First Anniversary 10 Comments Friend Collector First Answer

    This might be related to browser cache – try logging in using a private mode browser window.

Security Highlight