E-mail alert format

nubira · February 2025

Hi,

The alert emails from the firewall (USG500 Flex) are unreadable (see below). How can I format the message?

I want this vertical format (or any readable solution):

No: 1
Date/Time: 2025-02-12 13:43:47
Category: secure-policy
Priority: alert
Source: 1.xx.xx.xx:27181
Destination: 212.xx.xx.xx:7523
Note: ACCESS BLOCK
Message: abnormal TCP flag attack detected, DROP

Thanks!

Zyxel_Melen · February 2025

Hi @nubira,

This should be a column like the event log:

But I'm not sure why the display on your side is not like this. Could you share the email file to us so we can investigate this? Please share it via the private message. Thanks.

nubira · February 2025

Hi @Zyxel_Melen

pm sent!

Thank You!

Vagabound · February 2025

The alarm messages on my USG Flex 200 look the same, it would be nice if Zyxel could format the messages so that they are easy to read.

Kv3 · August 2025

My email alerts and email logs are displayed in the same unreadable way. It doesn't look like the image from Zyxel_Melen at all. Is there a way to set one log event to be on one line instead of three?

Zyxel_Melen · February 4

Hi @nubira @Vagabound @Kv3

The new firmware V5.42 enhanced the Security Policy alert email format. Please upgrade to this version.

https://community.zyxel.com/en/discussion/32292/zywall-usg-flex-series-atp-series-v5-42patch-0-firmware-release

nubira · February 5

Hi @Zyxel_Melen,

thanks 👍️ we will check it!

Thank you!

Vagabound · February 11

Thanks for the information. 👍️

E-mail alert format

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