ATP 200 LTP VPN connection WIN11

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Kai_Seemann
Kai_Seemann Posts: 2 image  Freshman Member
in Security

Hello, with Win10 it works as expected. With Win 11 I wounder why the connection ask for Email instead of user. Even giving the user an email adrdess, no connection was established because of wrong password or username. Any Idea?

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  • mMontana
    mMontana Posts: 1,468 image  Guru Member
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 50 Answers 1000 Comments

    Hi @Kai_Seemann
    I used Windows 11 and Windows 10 for L2TP connection on deviced with 5.x firmware and 4.7 firmware, so USG 60 and USG Flex 50 and 100.

    both OSes allowed me to use a "simple" username, not a "user@domain" username for connection.

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,616 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Kai_Seemann

    With Win 11 I wounder why the connection ask for Email instead of user.

    This seems like your Win 11 has a strange policy. I test with me Win 11, I can type in with username instead of email address. Could you try to create the VPN connection on Win 11 again?

    Zyxel Melen


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