XGS1930-52HP reboots after a period of time

Options
John_Wick
John_Wick Posts: 3
First Comment
image  Freshman Member
edited August 2022 in Switch

I have a XGS1930-52HP, it reboots around one month and showing this error message:

'262 Fri Jun 7 13:48:12 2019 PP2e -ERROR SYSTEM RESET: addr=20270d18

263 Fri Jun 7 13:48:12 2019 PP2e ERROR RTOS ERROR: 7d PC: 20272b94'

Does anyone know what happen to my Switch?

Regards,

All Replies

  • Zyxel_Albert
    Zyxel_Albert Posts: 36
    First Answer First Comment Friend Collector Third Anniversary
    image  Zyxel Employee
    Options

    Hi @John_Wick

    Welcome to Zyxel community

    According to the attached logs we've identified that the switch has run out of its memory while it executes NCC discovery. We are going to release a patch FW to fix this issue soon.

    During this period please disable NCC discovery to avoid the issue happens again.

    Best Regards

Categories

Switch Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）