Zyxel GS1920-48HP i need reset

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Shanol
Shanol Posts: 3 image  Freshman Member
First Comment
in Switch

Hi friends, I have a Zyxel GS1920-48HP switch and it's not working. It can't be reset. I think the firmware is brocen. LAN ports are not working. sys lights are blinking. The fans are spinning very fast.

Accepted Solution

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,540 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    edited April 9 Answer ✓

    Hi @Shanol ,

    A blinking green SYS light indicates the system is rebooting. Please wait until the SYS light turns solid green, then press and hold the reset button on the side of the switch for 5–7 seconds before releasing.

    Image.jpg

    Please be aware that the GS1920-48HP model has reached its End of Life (EOL) status, which means our support for this model will be limited. For information on alternative options, you also can refer to the available models: Switch | Zyxel Networks

    Zyxel_Judy

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,540 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    edited April 9 Answer ✓

    Hi @Shanol ,

    A blinking green SYS light indicates the system is rebooting. Please wait until the SYS light turns solid green, then press and hold the reset button on the side of the switch for 5–7 seconds before releasing.

    Image.jpg

    Please be aware that the GS1920-48HP model has reached its End of Life (EOL) status, which means our support for this model will be limited. For information on alternative options, you also can refer to the available models: Switch | Zyxel Networks

    Zyxel_Judy

  • Shanol
    Shanol Posts: 3 image  Freshman Member
    First Comment

    no reaction

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,540 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Please be aware that the GS1920-48HP model has reached its End of Life (EOL) status, which means our support for this model will be limited. For information on alternative options, you also can refer to the available models: Switch | Zyxel Networks

    Zyxel_Judy

  • PeterUK
    PeterUK Posts: 4,502 image  Guru Member
    250 Answers 2500 Comments Friend Collector Eighth Anniversary

    On my older GS2200 switch I too found that the reset button did not work right I think this has to do with VLAN 1 in the end I found how to access it on the VLAN and IP it had.

    So your only other option is to use a console port to reset it

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