v1.38 Dashboard Issues

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  • JakobH
    JakobH Posts: 4 image  Freshman Member
    First Comment Fourth Anniversary

    Error disappears when the firewall is removed from Nebula. (Came as a surprise,- that the firewall reset to factory default when removing from the org/site on Nebula - glad I had a recent backup ;-) )

  • JakobH
    JakobH Posts: 4 image  Freshman Member
    First Comment Fourth Anniversary

    Still no error after re-registering my device on Nebula.

    Dashboard loads - no errors.

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,388 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    edited April 20

    Hi users,

    This issue has been confirmed and will be addressed in a future firmware release. Please stay tuned for our upcoming updates.

    Note: The error message appearing on the GUI of H Series devices only occurs in certain scenarios and does not affect all devices.

    Zyxel_Judy

  • epidamus
    epidamus Posts: 2 image  Freshman Member
    First Comment Third Anniversary

    Have the same problem with a brand new Zyxel USG Flex 500H. Hope it will solved soon.

  • Maverick87
    Maverick87 Posts: 138 image  Ally Member
    First Answer First Comment Friend Collector

    Hello everyone,

    I'm sorry, but what API about speaking? I'm interested too.

    Thank you

  • mjr
    mjr Posts: 41 image  Freshman Member
    First Comment Friend Collector Eighth Anniversary

    I am also receiving this error message, on two devices of four devices.

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,388 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    https://community.zyxel.com/en/discussion/comment/84625#Comment_84625

    Regarding the Zyxel Nebula OpenAPI, please refer to the following two links:

    https://www.zyxel.com/global/en/nebula-open-api

    https://community.zyxel.com/en/discussion/12536/zyxel-nebula-openapi

    Zyxel_Judy

  • Maverick87
    Maverick87 Posts: 138 image  Ally Member
    First Answer First Comment Friend Collector

    Hi @Zyxel_Judy,
    interesting, I've see it but I don't found anything for the USG Flex H Series; also, I don't find anything about the API path mentioned by @MCFH

    There are some APIs for USG Flex H?

    Thank you

  • MCFH
    MCFH Posts: 25 image  Freshman Member
    First Comment Friend Collector Eighth Anniversary

    @Maverick87 - the API is internal to the dashboard and being called from the local website hosted on the USG Flex H series to however they serve content. You only see the URL in the error message and debug logs for the page

  • Maverick87
    Maverick87 Posts: 138 image  Ally Member
    First Answer First Comment Friend Collector
    edited April 22

    Hi @MCFH,
    so you have "debugged" the Nebula pages and get the API url, then use it for other scopes?

    For the Auth on the API? Imagine that the Nebula pages have an "internal" authentication because by default the Auth token/key is not enabled/generated into NCC.

    Thank you

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