v1.38 Dashboard Issues

MCFH

So I load my dashboard and get this error (I have cleared Edge's cache too)

This is being caused by the client usage widget

Error

Failed to load interface list
Error Code: (500)
/api/show/gui/widget/client/usage

Zyxel_Judy

Hi users,

Firmware version 1.39P0 is planned for release in July.

Note: The error message appearing on the GUI of H Series devices only occurs in certain scenarios and does not affect all devices. If you are experiencing this issue, please share your device model name and we will provide the appropriate weekly firmware fix for you.

Zyxel_Judy

Hi @MCFH ,

To better assist you, please provide the Nebula organization & site name and enable Zyxel support for our checking.

MCFH

Hi

I have shared privately

SSC

Hi,

I have the same problem. So if a solution exists. I will appreciate having it.

BR

GiuseppeR

Hi @MCFH and @SSC

do you get this error with local access or remote access triggered from Nebula?

MCFH

Local access

YanShadowGT

Hi, I have the same problem

Albe

Hi,

I have the same problem.

Alberto

Zyxel_Judy

Hi Users,

We are currently looking into this and will keep you updated as soon as we have any findings.

Asgatlat

https://community.zyxel.com/en/discussion/comment/84484#Comment_84484

Hi,

any news ?

not want to apply 1.38 FW in production with this bug 😕

JakobH

I get the same error on USG FLEX 50HP, running 1.38. Tested 3 browsers, Firefox, Edge & Chrome, all with the same result.

Anyone running 1.38, whitout this error?