v1.38 Dashboard Issues

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MCFH
MCFH Posts: 23 image  Freshman Member
First Comment Friend Collector Eighth Anniversary
in USG FLEX H Series

So I load my dashboard and get this error (I have cleared Edge's cache too)

This is being caused by the client usage widget

Error

Failed to load interface list
Error Code: (500)
/api/show/gui/widget/client/usage

«1

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,370 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @MCFH ,

    To better assist you, please provide the Nebula organization & site name and enable Zyxel support for our checking.

    Zyxel_Judy

  • MCFH
    MCFH Posts: 23 image  Freshman Member
    First Comment Friend Collector Eighth Anniversary

    Hi

    I have shared privately

  • SSC
    SSC Posts: 2 image  Freshman Member
    First Comment

    Hi,

    I have the same problem. So if a solution exists. I will appreciate having it.

    BR

  • GiuseppeR
    GiuseppeR Posts: 697 image  Guru Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 5 Answers First Comment

    Hi @MCFH and @SSC

    do you get this error with local access or remote access triggered from Nebula?

  • MCFH
    MCFH Posts: 23 image  Freshman Member
    First Comment Friend Collector Eighth Anniversary

    Local access

  • YanShadowGT
    YanShadowGT Posts: 23 image  Freshman Member
    First Comment Friend Collector Fifth Anniversary
    image.png

    Hi, I have the same problem

  • Albe
    Albe Posts: 2 image  Freshman Member
    Zyxel Certified Network Engineer Level 1 - Nebula First Comment Third Anniversary

    Hi,

    I have the same problem.

    Alberto

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,370 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi Users,

    We are currently looking into this and will keep you updated as soon as we have any findings.

    Zyxel_Judy

  • Asgatlat
    Asgatlat Posts: 132 image  Ally Member
    First Comment Friend Collector Eighth Anniversary
    https://community.zyxel.com/en/discussion/comment/84484#Comment_84484

    Hi,

    any news ?

    not want to apply 1.38 FW in production with this bug 😕

  • JakobH
    JakobH Posts: 4 image  Freshman Member
    First Comment Fourth Anniversary

    I get the same error on USG FLEX 50HP, running 1.38. Tested 3 browsers, Firefox, Edge & Chrome, all with the same result.

    Anyone running 1.38, whitout this error?

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