NWA50AX - The setup wizard can only be run on the system with default settings

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martin_schaible
martin_schaible Posts: 4 image  Freshman Member
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in Wireless

Hello
I configured a brand new access point, which worked fine initially. Unfortunately, the static IP address wasn't saved.

I tried accessing the URL again and received this message:

"The setup wizard can only be run on the system with default settings."

After clicking "OK," I get a blank page with no navigation.

Resetting the device doesn't solve the problem either. As soon as a valid configuration is created, the message reappears.

I've cleared session data, cookies, and so on, and I can't access the admin GUI from other devices either.

How do I access the administration interface? This is so embarrassing.

Thanks

Accepted Solution

  • martin_schaible
    martin_schaible Posts: 4 image  Freshman Member
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    Answer ✓
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    I had to reset the AP again. Now the GUI is available. What a crappy stuff.

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  • Zyxel_Judy
    Zyxel_Judy Posts: 2,595 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
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    Hi @martin_schaible ,

    You can access the NWA50AX local GUI using one of the methods below:

    • 192.168.1.2 — if the NWA50AX is in factory default configuration and there is no uplink
    • A static IP — if you assigned one to the NWA50AX
    • A DHCP IP — if the NWA50AX is set to DHCP and a DHCP server is available

    If you've tried all of the above and still cannot access the NWA50AX local GUI, please use Jam | Build a bug-free product. to record the access process so we can review it. In addition, could you please clarify the following:

    Unfortunately, the static IP address wasn't saved.

    How did you configure the static IP address for NWA50AX? Please provide the configuration path and screenshot if yes

    How did you configure the static IP address for the NWA50AX? If applicable, please provide the configuration path.

    I tried accessing the URL again and received this message:

    The setup wizard can only be run on the system with default settings."

    Which URL did you access?

    Zyxel_Judy

  • martin_schaible
    martin_schaible Posts: 4 image  Freshman Member
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    Hi

    I tried to access the AP Gui's via https:<ip-address>.
    The IP address was given by the DHCP Server.
    Then i entered "admin" and the passsword.
    Then the silly message poped up. Then pressed the "ok" button.

    No need to record this simple stuff!


  • martin_schaible
    martin_schaible Posts: 4 image  Freshman Member
    First Comment
    Answer ✓
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    I had to reset the AP again. Now the GUI is available. What a crappy stuff.

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,595 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
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    Hi @martin_schaible ,

    Thanks for confirming that a reset got you back into the GUI, and glad it's working now.
    For future reference, in case this comes up again: once the AP has a saved configuration (by setup wizard), the setup wizard should no longer be reachable.
    If you received the message: "The setup wizard can only be run on the system with default settings.", it's usually because the URL still has the setup wizard path/parameter in it (e.g., left over from a bookmark or browser history) rather than just the AP's IP address.
    In that case, please double-check the address bar and make sure you're browsing to the plain device IP only, without any wizard-related path appended, and try again before doing a full reset.

    Zyxel_Judy

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