Remote Access VPN Setting changes can't be saved USG FLEX 200H

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emc_ac
emc_ac Posts: 2 image  Freshman Member
in USG FLEX H Series

Hello,

I have converted a config from a USG FLEX 200 and loaded it onto a factory new USG FLEX 200H.

Now i want to change the Remote Access VPN Settings, for example the ip-adress pool or the DH group and i get this error.
Does this error come from issues in the config conversion?
I already tried to take out all groups or objects which could cause issues because of the name, the error always pops up when you try to apply the changes.
Any help is appreciated.

Error.png

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,626 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
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    Hi @emc_ac ,

    To help us look into this further, could you please provide the following:

    • Nebula Organization & Site name
    • Enable Zyxel Support access (so we can log in remotely for diagnostics)
    • The IP address pool and DH group settings you're trying to configure

    Zyxel_Judy

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