[Community & Zyxel Portals] - SSO not working

Options
Maverick87
Maverick87 image  Master Member
Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Nebula Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate
in Service & License

Hello,

I've a problem between between Community and other portals. Seems not working the SSO between each other.

If a switch, for example, between community and NCC, I need to relogin into the NCC portal; another example is from community and store.

It's correct this behaviour? In my opinion is better to have a single sing-on operation and pass a token between portals.

Thank you

Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    edited August 26 Answer ✓
    Options

    Hi @Maverick87

    The reason you need to relogin is because the Zyxel login session is timeout.

    Zyxel community will keep the session for a long time(until you manual log out I think), but NCC logout is based on organization setting (Organization-wide > Organization-wide manage > Organization settings > Security > Idle Timeout).

    Zyxel Melen


All Replies

  • Zyxel_Melen
    Zyxel_Melen image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    edited August 26 Answer ✓
    Options

    Hi @Maverick87

    The reason you need to relogin is because the Zyxel login session is timeout.

    Zyxel community will keep the session for a long time(until you manual log out I think), but NCC logout is based on organization setting (Organization-wide > Organization-wide manage > Organization settings > Security > Idle Timeout).

    Zyxel Melen


  • Maverick87
    Maverick87 image  Master Member
    Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Nebula Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate
    Options

    Hi Melen,

    Thank you, I'll try to increase the idle timeout :)

  • Maverick87
    Maverick87 image  Master Member
    Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Nebula Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate
    Options

    Hi Melen,
    all works like a sharm.

    Thank you

Categories

Service & License Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）