Overload - ZyWALL USG 50

Options
follet
follet Posts: 32 image  Freshman Member
First Comment Friend Collector Third Anniversary
edited April 2021 in Security

Hello. I have 2 ISP connections in 192.168.1/24 subnet. Yesterday I faced up with internet trouble. It works unstable, 50-70% of packages were missed. The gateway automatically changed to 192.168.1.10 and I do not have access even to web access for manage settings or see log. After 5 min all works fine, like nothing happened. I was surprised! Successfully I logged in web console and saw temporary overload of CPU in graph.

How to investigate what's impact to this issue?

Screenshot from 2019-09-17 08-27-37.png


Accepted Solution

All Replies

  • follet
    follet Posts: 32 image  Freshman Member
    First Comment Friend Collector Third Anniversary

    Thank you for respond.

    In "Session Monitor at “Monitor > System Status”" I see only 50 records, not high load system.

    Screenshot from 2019-09-19 09-28-19.png

    In the "Log at “System > Log”" screen I see only notice by firewall, i do not see any other records. But firewall activity is too high (maybe) one record per each seconds.

    Screenshot from 2019-09-19 09-31-50.png

    Now CPU is 5-10% load as normal status, but sometime once a week the overload status can be.

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,570 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @follet

    It seems fine now. You can check those item that we have mentioned previously when the issue happen again.

  • follet
    follet Posts: 32 image  Freshman Member
    First Comment Friend Collector Third Anniversary

    It is unpredictable event, I'll try when it happens... Thank you!

Categories

Security Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）