Home - Zyxel Community

📢 Announcements

Good News Keeps Coming!
Since the start of this year, Zyxel products have earned numerous accolades, including awards, high scores, positive reviews, and recommendations from around the world. Check out the highlights from January to early October below! (And of course, the good news doesn't stop here!) EMEA Germany Techtest: A look at the Zyxel…
[2024 Oct Spotlight] Unleashing the Full Power of the USG FLEX H Series on Nebula 18.20
Zyxel’s Nebula Cloud Management Platform continues to offer an intuitive, centralized approach to network management, delivering enhanced control, visibility, and security. With the latest update to Nebula 18.2, the USG FLEX H series brings even more cloud-native features that simplify network management and strengthen…
USG FLEX H Series - V1.30Patch 0 Firmware Release
Zywall USG FLEX H Series Release Note October 2024 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware VersionFLEX100HV1.30(ABXF.0)C0FLEX100HPV1.30(ACII.0)C0FLEX200HV1.30(ABWV.0)C0FLEX200HPV1.30(ABXE.0)C0FLEX500H1.30(ABZH.0)C0…
[Release Note] Zyxel Access Point - V7.00 Patch 3 firmware has been released
Access Points Firmware Release Note October 2024 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.00 Patch 3 C0. Supported Platforms (Click Hyperlink to…
[Release Note] Nebula Control Center - 18.20 software Release!
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * MSP admin can setup site-level privileges. (Nebula MSP Pack license is required) * Org and MSP admin can setup account's expiration date. (Nebula MSP Pack license is required for MSP admin) * Org admin creation UI is improved. * Added NCC…
[Release Note] Nebula Control Center - 18.20 software Release!
This discussion has been moved.
Zyxel USG FLEX and ATP series – Upgrading your device and ALL credentials to avoid hackers' attack
Zyxel team has been tracking the recent activity of threat actors targeting Zyxel security appliances that were previously subject to vulnerabilities and admin passwords have not been changed since then. Users are advised to update ALL administrators accounts for optimal protection. Based on our investigation, the threat…
NebulaFlex Switch XGS1930 Series - V4.70 Patch 8 Firmware Release
Zyxel Switch XGS1930 Series Release Note September 2024 Firmware Version on all models (Click hyperlink to download the firmware directly) Zyxel XGS1930-28HP - V4.70(ABHS.8)C0 Zyxel XGS1930-28 - V4.70(ABHT.8)C0 Zyxel XGS1930-52HP - V4.70(ABHV.8)C0 Zyxel XGS1930-52 - V4.70(ABHU.8)C0 New Feature and Enhancements 1.…
[2024 Oct Notification] Boost Your Network with the Latest ZLD5.39 Updates
Enjoy stronger traffic control with a new CLI command to drop TCP SYN packets with data, faster filtering, and a fix for Chrome’s TLS 1.3 content filter bug. Update today for seamless protection. Zyxel is committed to continuously updating your devices for important maintenance information. This latest release also…
An Easy Guide to Checking All Your Licenses Services
How to check all of your license subscriptions? Overview of All Your License Subscriptions Log in to the Nebula portal and navigate to the "License & Inventory" page. Then, click on the "Licenses" tab to review information about Nebula or security licenses associated with your equipment inventory. Note: If you manage…

Latest Discussions

[ATP/FLEX/FLEX H] What is the maximum number of DHCP Pool supported on Nebula firewall?
I saw Zyxel have limit maximum number of Static DHCP table supported on Nebula USG/ATP firewall. Firstly, what is the maximum number of Static DHCP table supported on Nebula USG_FLEX_H series? I still didn't see USG_FLEX_H on nebula to add, when will Nebula support to add? Secondly, What is the maximum number of DHCP IP…
NAS540, FW V5.21(AATB.13), "manage" option greyed out, can't edit RAID settings
hello! I had two disks, 6TB each, configured as RAID1. after years of service, one changed it's S.M.A.R.T. status to "bad", so naturally - I've bought a spare one, exact same model to replace it. because this NAS contains an years-long archive of work, and also is used on a daily basis, I was "too afraid" to just take out…
AP problem
Hello, I have 2 Zyxel switches and 3 nwa90ax APs in my system. I had a system that was working properly until yesterday. There was 1 SSID defined in the system. I added 2 more. Today, one of the APs started not working properly. When I removed it and moved it to another place, it works properly. But it does not work in its…
Current method to get ATP100 into Nebula
Can someone explain to me the best method to get an ATP100 into Nebula? We have a spare that I would like to use at another location. ZTP does not seem to be working, and I have seen the suggestion to roll back the firmware, but that fails as well. I have tried adding it manually in nebula, but the option to choose nebula…
Pairing problem NAS326
I accidentally unpaired my NAS 236 from my cloud.zyxel.com. Now, when I try to pair, I start "search", then "Manually Add" and enter the MAC and serial, and when the search starts, which should last 10 minutes (from which time I need to press the button on the device), the peocedure stops after 5-6 seconds and I get the…
Flex H, a rant
Hi, we sell Zyxeldevices for nearly 20 years now and through the announcement of the new "H"-Series (H stands for speed, you know?) i have the pleasure of setting up my first Flex 100H and what a journey it is: First the Box had the IP 192.168.168.1, strange but ok. I tried to register it to the Zyxel Portal but couln't,…
Help setting up a USG FLEX 100H
So I'm going to try to set up this thing and give it a proper try before making a decision. It looks daunting but here is what I want to do and perhaps some people in here can help me set it up the way I would like it to be. I want to change the address of the 100H (LAN side) from 192.168.168.1 to 192.168.0.1. I want to…
Nas 326 no me deja acceder
Hola, tengo 1 nass 326 y desde hace 2 días no me deja acceder por web, si escaneo la red veo su ip pero sólo me aparece conexión ftp (pure-ftpd), por web me dice que no responde la ip. he reseteado varias veces y no se resuelve, necesito sacar la información del disco, ¿alguna idea?. muchas gracias. Hello, I have 1 nass…
Lack of logs for switches errors
Hello everyone, I went online on Nebula and I saw this error: For this reason I visited the specific page Nebula suggested me to look at: I saw no details to understand the reason why the switch went on error. So I changed from "Range" mode to "Before" mode for logs details: Anyway no logs. So how could I try…
How do I download a folder of files/multiple files at once on my NAS? (542)
So I have several folders with RAR files containing up to 100 files in one folder. File browser won't let me download a whole folder, it also won't let me select multiple files at once and download them all. Surely there must be a way somehow to get the entire folder to my PC without having to make 100+ individual…

Latest solutions

Help setting up a USG FLEX 100H
So I'm going to try to set up this thing and give it a proper try before making a decision. It looks daunting but here is what I want to do and perhaps some people in here can help me set it up the way I would like it to be. I want to change the address of the 100H (LAN side) from 192.168.168.1 to 192.168.0.1. I want to…
Nas 326 no me deja acceder
Hola, tengo 1 nass 326 y desde hace 2 días no me deja acceder por web, si escaneo la red veo su ip pero sólo me aparece conexión ftp (pure-ftpd), por web me dice que no responde la ip. he reseteado varias veces y no se resuelve, necesito sacar la información del disco, ¿alguna idea?. muchas gracias. Hello, I have 1 nass…
Fix a LAN IP in USG FLEX50
How do I fix a certain IP address f.eg. printer, so that it wouldn't change?
Real DMZ type 2.1 broken in V1.3
USG FLEX 200H V1.30(ABWV.0) Well this is sad in V1.21 the traffic blocking worked fine but in V1.30 there is session dropping for the bridge due to how Real DMZ type 2.1 works. So what will happen is you can get to a site fine but then oven time the FLEX200H drops the session causing loading for the connection to restart…
Static routes not working in this setup unless
USG FLEX 200H V1.30(ABWV.0) So due to real DMZ not quite working in V1.30 I wanted to redirect traffic for the WLAN to FLEX200 from FLEX200H so I did this and it now works but the rules need for FLEX200H should they be need in red? It was the case that WLAN on port 6 of the FLEX200H would of SNAT out the WAN2 port 2 and…
NAS540, Bad disc or just full
My NAS540 is 88% full, it shows that status is ok with all four discs, but when you go into "S.M.A.R.T. it shows that disc 2 and 3 are bad. I am on raid 1. Do I need to change the two bad discs, and can I change the raid so that I can fit more data than the 2TB that each disc holds? And can I change the raid without…
USGFLEX 50 ip-address change
I need to change LAN ip-addresses from 192.168.10.xxx to 192.168.100.xxx I haven't been able to find a spot where to do it?
NWA130BE V7.00(ACIL.3) - A lot of micro disconnections
Hello everyone, looking into details for a new Wifi 7 AP I noticed a lot of short (about 2 mins) disconnections: Before the last firmware update I did not see those multiple micro disconnections, I updated it on 2024-10-21 11:11:00 and after that timestamp you can see the problem. Is there any known issues?
Flex 100HP - wrong "password changed date" value
Hello everyone, I went for a walk among the settings of the new Zyxel family POE firewall and I noticed that the firewall tells me that yesterday (2024-10-10) I changed my password: I never changed it since first installation (2024-10-04).
EX3301-TD - Voipfone connection issue (LLDP)
Have recently changed internet provide from BT to Voneus who have supplied the Zyxel EX3301-TD router. Wifi connection /speeds are great with no issues. My problem is that I sometimes work from home and use a company phone (SNOM D713) which simply plugs in using ethernet cable. (Please note: This is completely separte to…

Unanswered Discussions

NAS540, FW V5.21(AATB.13), "manage" option greyed out, can't edit RAID settings
hello! I had two disks, 6TB each, configured as RAID1. after years of service, one changed it's S.M.A.R.T. status to "bad", so naturally - I've bought a spare one, exact same model to replace it. because this NAS contains an years-long archive of work, and also is used on a daily basis, I was "too afraid" to just take out…
Current method to get ATP100 into Nebula
Can someone explain to me the best method to get an ATP100 into Nebula? We have a spare that I would like to use at another location. ZTP does not seem to be working, and I have seen the suggestion to roll back the firmware, but that fails as well. I have tried adding it manually in nebula, but the option to choose nebula…
AP problem
Hello, I have 2 Zyxel switches and 3 nwa90ax APs in my system. I had a system that was working properly until yesterday. There was 1 SSID defined in the system. I added 2 more. Today, one of the APs started not working properly. When I removed it and moved it to another place, it works properly. But it does not work in its…
Lack of logs for switches errors
Hello everyone, I went online on Nebula and I saw this error: For this reason I visited the specific page Nebula suggested me to look at: I saw no details to understand the reason why the switch went on error. So I changed from "Range" mode to "Before" mode for logs details: Anyway no logs. So how could I try…
How do I download a folder of files/multiple files at once on my NAS? (542)
So I have several folders with RAR files containing up to 100 files in one folder. File browser won't let me download a whole folder, it also won't let me select multiple files at once and download them all. Surely there must be a way somehow to get the entire folder to my PC without having to make 100+ individual…
USG FLEX50, LAN IP ADRESSES C change
Flex50 is offering me LAN ip 192.168.10.xxx, BUT I want them to be like 192.168.100.xxx. The printer address in the old firewall is fixed to 192.168.100.200. I want the new addresses to be the same in the Flex50, so that I don't have to do new installations and configurations on the workstations for the printer.
Communicate two remote sites with identical IP addressing plan via an ipsec VPN tunnel
Good morning, Sorry to insist on my PB, I want to communicate between two remote sites through an IPSEC VPN tunnel having an identical IP addressing plan: 192.168.0.0/21 gateway 192.168.1.254 DNS 192.168.1.50/192.168.1.55Unless I'm mistaken, it's possible by applying a 1:1 NAT rule. If possible, could you give me…
Tranfer Config from Zyxel310 to USGFlex700
We try to transfer config file from Zyxel310 to USGFlex700 following the description https://support.zyxel.eu/hc/en-us/articles/11410109118226-Zyxel-Firewall-Convert-Tool-Troubleshoot-Configuration-Upload no sucess at all the code modivied by the Convert-Tool get totaly rechected by Flex700 nearly, the log file says to…
WAX630S become offline during 2 minutes multiple times a day
Hello, I have 3 WAX630S plugged in a GS1920-48HP. All devices are up to date. Since 3-4 weeks, the 3 Access Point go offline during 2 minutes multiple times a day (not at the same time). During this time, SSID and internet access remain available. Seems to impact the connection to Nebula only The logs show : The switch…
VMG4005-B50A
Good morning I would like to ask if it is possible to make an ethernet extender with a pair of zyxel WMG4005, some devices similar to this have the possibility of choosing the CPE (user) or CO (server) function, in this model is it possible? If so, what programming must be performed?

Monthly Leaderboard

PeterUK 169

Dpj 21

Engage to Earn MVP Points ⇒

Stories

Let's learn how Zyxel users are building successful infrastructure and share your own success stories using Zyxel products!

Enhancing Operational Efficiency and WiFi Experience in Korean Dental Hospital
Dental clinic ——————————————————————————————————————————————————————— Overview The dental hospital relies on oral scanners for treatment and checkups. Initially, the hospital installed a single router positioned in the lobby’s reception area to facilitate wireless connectivity. However, this setup proved insufficient to…
Empowering O2 Filmes’ Creativity with Seamless, Secure WiFi Connectivity
O2 Filmes ——————————————————————————————————————————————————————— Overview O2 Filmes, a leading film and advertising production company in Latin America, encountered critical connectivity challenges in its extensive 9,000 m2 São Paulo office. With a high volume of sensitive data, including movie scenes, the demand for a…
Enhancing Guest Experience and Securing Data at an Italian Rural Resort
L'Olinda - L'Agriturismo ——————————————————————————————————————————————————————— Overview Nestled in a scenic rural setting, L'Olinda - L'Agriturismo faced significant requirements to enhance the guest experience through improved online connectivity and cybersecurity across the entire property. The primary goal was…
Strengthening Surveillance Infrastructure at a District Court in West Bengal
District Court ——————————————————————————————————————————————————————— Overview Zyxel Networks, in collaboration with its partner Active Networks, undertook a significant project to upgrade the surveillance infrastructure at a district court in West Bengal. The goal was to implement a comprehensive CCTV system across…