Dear Nebula Users, The system had some issues due to an incident. Issue Started from: 2025-02-10 09:06 (UTC+0) Resolved: 2025-02-10 09:48 (UTC+0) Issue Symptom & Risk: - Some pages are unable to load successfully. Note: This incident does not affect Nebula devices and their local network services if there is no any…
Simplify your network management with the new USG FLEX H series feature! At Zyxel, we are dedicated to enhancing your network's security and management efficiency. With the latest uOS1.31 firmware for the USG FLEX H series, we've streamlined your user experience across both the local GUI and Nebula cloud management. What's…
Zyxel Switch XGS4600 Series Release Note January 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XGS4600-52F - V4.70(ABIK.5)C0 Zyxel XGS4600-32F - V4.70(ABBI.5)C0 Zyxel XGS4600-32 - V4.70(ABBH.5)C0 New Feature and Enhancements 1. Enhance security by forcing users to change the…
When a CNP license expires, your Zyxel device will still function, but you will lose access to all features that require a specific license. Features that require a license are indicated by a diamond icon. For example, if you have a Professional pack license and have used a feature like IP & Routing, you will no longer be…
Access Points Firmware Release Note January 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V6.70 Patch 6 C0. Supported Platforms (Click Hyperlink to…
Access Points Firmware Release Note January 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.10 Patch 1 C0. Supported Platforms (Click Hyperlink to…
Zywall USG FLEX H Series Release Note January 2025 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
Zyxel Switch GS2220 Series Release Note January 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS2220-10 - V5.00(ABRO.0)C0 Zyxel GS2220-10HP - V5.00(ABRP.0)C0 Zyxel GS2220-24 - V5.00(ABRQ.0)C0 Zyxel GS2220-28HP - V5.00(ABRR.0)C0 Zyxel GS2220-50 - V5.00(ABRS.0)C0 Zyxel…
SecuPilot is an AI-powered feature within Zyxel's SecuReporter, designed to simplify network security management. It enables users to interact with their security data effortlessly using natural language queries. With its advanced AI-driven capabilities, SecuPilot makes it easy for users to request insights and generate…
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Supports 2FA enforcement at the Org level. Note: Zyxel accounts utilizing Google or Apple authentication are incompatible with 2FA enforcement at the Org level. * Added Application chart in the client detail page when a Firewall with…
Hi Anyone that knows what this means? I have not seen any link up/down. Happened 9 days ago on one port. And yesterday on two ports. Hardware fail? The switch is just 2 weeks old. 2 2024-12-09T23:12:28Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap Port Detection Status is Delivering Power 3 2024-12-09T23:12:28Z NO…
I wish to report a display bug in the DHCP table display. Hardware: USG20W-VPN (USG Flex 50W) Firmware: V5.39(ABAR.1) Severity: Cosmetic See attached image - all timestamps for "Last Access" are identical to the second. Even though half the listed devices were powered down minutes or hours before the page was loaded.…
Hello, I would like to delete my Zyxel Community Account but I cant find any option to delete it. Please delete all the data connected to my email address. Thank you! best regards
i'd like to update the firmware module, but.. it's impossible on my device. and it stopped working after an upgrade of the firmware.
I upgrage NWA130BE to new FW 7.10(ACIL.1)C0. It was fail to use. I can't connect my TP-Link IP camera. My iPhone 14 Pro & iPad mini 5 are upload below 1 Mbps (5 GHz). I want restore to FW 7.00. How to restore firmware? My network is bad!!!
Hello everyone, I just bought the XGS1210-12 switch except that I have no access to the web interface. I've reset it (several times... manually or via the ZON app) I've also set a static ip but nothing works. I noticed that when I installed it on my lab, it blocked ALL access to the web interfaces. The ping goes through…
Good morning, I apologize for the inconvenience, I have a problem, in the ; Since I need it, I would like to know what the problem is; or how can I activate it? Thank you. Andrea Sdringola.
Hi, I've been trying to access my network via the Multy X app for the iPhone running IOS 18.3 (22D63). But it keeps showing me the screen to add Zyxel products. I've restarted the app, tried restarting the phone and checked that it's the latest app version, but nothing seems to work. I haven't tried it within the network…
Site-wide Alert Settings supports two notification methods: Email and In-App Push. For Email Alerts/Notifications, only accounts added on the recipients lists receives email alerts. For In-App Push Notifications, all administrator accounts with at least FULL site-wide privilege receives alerts in the Nebula Mobile App when…
Hi, I have Zyxel VMG3625-T50B and I want to update it to newest firmware. However when I did it last time some T-Mobile wasn't happy about it and forced me to replace whole modem for new one. I still want to update the new one but in case that they will discover it I need the option to downgrade it again. Is there some…
Hi Anyone that knows what this means? I have not seen any link up/down. Happened 9 days ago on one port. And yesterday on two ports. Hardware fail? The switch is just 2 weeks old. 2 2024-12-09T23:12:28Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap Port Detection Status is Delivering Power 3 2024-12-09T23:12:28Z NO…
I wish to report a display bug in the DHCP table display. Hardware: USG20W-VPN (USG Flex 50W) Firmware: V5.39(ABAR.1) Severity: Cosmetic See attached image - all timestamps for "Last Access" are identical to the second. Even though half the listed devices were powered down minutes or hours before the page was loaded.…
Hello, I would like to delete my Zyxel Community Account but I cant find any option to delete it. Please delete all the data connected to my email address. Thank you! best regards
I upgrage NWA130BE to new FW 7.10(ACIL.1)C0. It was fail to use. I can't connect my TP-Link IP camera. My iPhone 14 Pro & iPad mini 5 are upload below 1 Mbps (5 GHz). I want restore to FW 7.00. How to restore firmware? My network is bad!!!
Hello everyone, I just bought the XGS1210-12 switch except that I have no access to the web interface. I've reset it (several times... manually or via the ZON app) I've also set a static ip but nothing works. I noticed that when I installed it on my lab, it blocked ALL access to the web interfaces. The ping goes through…
Good morning, I apologize for the inconvenience, I have a problem, in the ; Since I need it, I would like to know what the problem is; or how can I activate it? Thank you. Andrea Sdringola.
Hi, I've been trying to access my network via the Multy X app for the iPhone running IOS 18.3 (22D63). But it keeps showing me the screen to add Zyxel products. I've restarted the app, tried restarting the phone and checked that it's the latest app version, but nothing seems to work. I haven't tried it within the network…
Back in the day, when Apple had a server product, a number of my clients used its L2TP VPN feature. One of the features of this product was the ability to provide routing configuration information to the VPN clients, telling them which traffic to send over the VPN and which to send via the normal ISP. Is anything like this…
Greetings, I was looking to purchase another USG20W-VPN (USG FLEX 50W) for a client and have been told by vendor it has been discontinued. Is this indeed the case?
I've been using the VMG42927-B50A stably in bridge mode for a year now, (It is the DSL bridge to a Mikrotik router which is the backbone of my homelab) and overall it does its job quietly and without complaint, and I have no issues. Except for one minor nagging complaint: Once the Zyxel is put into bridge mode, GUI admin…
Hi, I have Zyxel VMG3625-T50B and I want to update it to newest firmware. However when I did it last time some T-Mobile wasn't happy about it and forced me to replace whole modem for new one. I still want to update the new one but in case that they will discover it I need the option to downgrade it again. Is there some…
I was using the Zyxel WX3100-T0 product as a repeater and today it disconnected, now its name is not even visible in the wifi list, I reset it and restarted it, its name appeared in the wifi list for a short time, even though I entered the password correctly, it gave a warning that this network cannot be connected, then it…
Is my network topology ok? Reason for asking is that after a while when connecting the three PLA:s the network becomes unstable and the router unreachable. If I disconnect the one circled in yellow all is fine again and the Deco mesh connected to one of the PLA:s forwards traffic to the network.
I have been using Three's Mi-Fi devices to connect to the internet for over 10 years. My second 5G device is a Three NR5103EV2. It is working OK for all my many home devices. I am unable to access it's 'Dash board' on my Windows 11 PC and my iPhone Zyxel Air app. I have reset the 5103 using the recessed switch on it's…
Hi everybody, Saw these NWA50AX Pros recently and thought that these specs for the price sounded great. However, been using two of these the last days and unfortunately, performance has not been satisfactory, and I'm just not quite sure what the root cause might be. The 2 units replaced Qnap QHora 301w's which up to then,…
I'm trying to configure VLAN Tagging but the menus are just confusing… Defining LAG LACP on Ports 1+2 while configuring I can only hookup 1 cable, will plug the second one later to port 2 Question 1: Do I have to enable Port LAG2? I dont get it because i already assigned port 2 to the LAG. Or is this just a list of all…
Model Name NR5103EV2 Firmware Version V1.00(ACIR.1)C0 With it, there’s the following problem, with the following symtomatics. For example, there was a network on LAN 192.168.1.0/24 addresses of Router 192.168.1.1 , on WAN Cellular Hung address 192.168.1.2 (what is it? start problems. packet loss.) change to LAN on…
Hello, I’m trying to install PLA5215 and WRE6602 (in repeater mode) with the aim of extending my wired internet through power line to another part of the house and create a wifi there. The PLA seems connected to Internet but I cannot make those two pair. When I press the Encrypt button in the PLA and the smart button in…
BUENAS, TENGO UNA RED DOMESTICA CON UN ZYXEL NR7101 CONFIGURADO COMO ROUTER PRINCIPAL Y DOS ZYXEL ARMOR G1 COMO SEGUNDARIOS EN MODO PUENTE. AMBOS LOS HE CONFIGURADO CON IPS FIJAS Y ESTAS ESTAN ASIGNADAS EN EL ROUTER PRINCIPAL. EL PROBLEMA ES QUE DE MANERA ALEATORIA HAY CORTES DE INTERNET DURANTE EL DIA, LO QUE LO HACE…
Hello Community, currently based on the maximum Broadband speed i'm useing the VMG1312-B30A (modem mode and connected to a firewall) a long time. Now it's time to change the modem. Is the VMG4005-B50A a possible solution (modem mode) to be able to handle up to 250MBit down / 40 MBit up link without any high load on the…
Let's learn how Zyxel users are building successful infrastructure and share your own success stories using Zyxel products!
Dental clinic ——————————————————————————————————————————————————————— Overview The dental hospital relies on oral scanners for treatment and checkups. Initially, the hospital installed a single router positioned in the lobby’s reception area to facilitate wireless connectivity. However, this setup proved insufficient to…
District Court ——————————————————————————————————————————————————————— Overview Zyxel Networks, in collaboration with its partner Active Networks, undertook a significant project to upgrade the surveillance infrastructure at a district court in West Bengal. The goal was to implement a comprehensive CCTV system across…
International Airport in Gujarat ——————————————————————————————————————————————————————— Overview Situated in Gujarat, a significant airport undertook a major upgrade to its surveillance infrastructure to meet increasing security demands. The airport, experiencing growth in passenger and cargo traffic, recognized the…
Busan Hotel ——————————————————————————————————————————————————————— Overview A prominent hotel in Busan's Haeundae district, spanning 26 floors with 383 guest rooms and various amenities, needed to ensure uninterrupted WiFi coverage throughout the property and prevent disruptions in wired internet services. They worked…
Schultes car dealership ——————————————————————————————————————————————————————— Overview In crafting the new showrooms for SEAT and CUPRA, the goal was to deliver a cutting-edge, visually stunning experience. By integrating advanced multimedia terminals and virtual car displays, the need for a robust, fast wireless network…
Demner.Group ——————————————————————————————————————————————————————— Overview Due to its working methods and standards, the Demner.Group places significantly higher demands on its network. Seamless WiFi coverage and secure login options, such as VPN, are essential for its daily operations. The Demner.Group's subsidiary,…