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Switch Firmware v5.00: Password Complexity
With the latest firmware update, Zyxel Networks now offers Password Complexity Enforcement on supported switch models. This feature, long available in security appliances, is now part of the switch lineup—designed to improve account security and meet stricter compliance requirements in enterprise and regulated…
[2025 May Spotlight] Smarter and Faster: Discover What’s New with SecuPilot!
If you’ve been using Zyxel SecuReporter, you probably already know SecuPilot — our AI-powered helper that enhances SecuReporter to make network security management smarter and easier for SMBs and managed service providers (MSPs). 👉 Just to quickly recap: SecuPilot lets you ask security questions in plain language,…
[Trade-Up Program] 🔄 Time to Trade Up: Say Goodbye to Legacy USG, Hello to Next-Level Securi…
Time to Trade Up: Upgrade Your Legacy USG and Unlock a Powerful New Experience.
NebulaFlex Switch GS2220 Series - V5.00 Patch 1 Firmware Release
Zyxel Switch GS2220 Series Release Note April 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS2220-10 - V5.00(ABRO.1)C0 Zyxel GS2220-10HP - V5.00(ABRP.1)C0 Zyxel GS2220-24 - V5.00(ABRQ.1)C0 Zyxel GS2220-28HP - V5.00(ABRR.1)C0 Zyxel GS2220-50 - V5.00(ABRS.1)C0 Zyxel…
NebulaFlex Switch GS1920 Series - V5.00 Patch 1 Firmware Release
Zyxel Switch GS1920 Series Release Note April 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1920-8HPv2 - V5.00(ABKZ.1)C0 Zyxel GS1920-24v2 - V5.00(ABMH.1)C0 Zyxel GS1920-24HPv2 - V5.00(ABMI.1)C0 Zyxel GS1920-48v2 - V5.00(ABMJ.1)C0 Zyxel GS1920-48HPv2 - V5.00(ABMK.1)C0 New…
USG FLEX H Series - V1.32Patch 0 Firmware Release
Zywall USG FLEX H Series Release Note April 2025 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
[Release Note] Nebula Control Center - 19.00 software Release!
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Enhance the UI/UX for MSP Cross-Org synchronization to make it clearer and easier to use. (Nebula MSP Pack license is required) * Improve banner UI/UX to let eligible org enable NCC Pro easily. Wireless LAN (WLAN): * Added WiFi Alert…
[Release Note] Nebula Control Center - 19.00 software Release!
This discussion has been moved.
Nebula CC Upgrade Notification - 2025-04-14 00:20 ~ 2025-04-14 01:21
Dear Nebula Users, The system will temporarily unavailable due to the upgrading. Reason: Nebula Control Center will be upgrading to release 19.00. Started from: 2025-04-14 00:20 (UTC+0) Completed: 2025-04-14 01:00 (UTC+0) 2025-04-14 01:30 (UTC+0) 2025-04-14 01:21 (UTC+0) Affected scope & Risk: All users will be force…
[2025 April Spotlight] Sync Smarter, Stress Less with USG FLEX H!
Hey Network Managers, Your Chaos-Busting Hero Has Landed! Managing a hybrid network—part cloud, part on-premises—can feel like you’re starring in a disaster movie. One minute you’re tweaking cloud configurations, the next you’re scrambling to update on-premises settings, all while hoping nothing explodes. Sound familiar?…

Latest Discussions

FWA710 System Failure
Hi all, sorry but I am completely lost. I just got a FWA710. I added a SIM and the LED for the WAN turns Amber. However, the status LED is Red. When I log on to the management site, everything seems to be ok. I do not see anything to be fixed but I do not have Internet access. Can somebody help me? Thank you Roger
Cant login to my GS1900hpv24
Hi! I purchased 2 new GS1900hpv24 PoE switches. When I access the switches I'm promted to change default password which I do. But when I try to login again, nothing happens. If I try with a wrong password I'll get the error msg for incorrect password but when I try with the correct password, nothing happens. It's like the…
Converter Is Not Useful... (Not usable at all actually, updated!)
Tried the converter from a FLEX 100 to a FLEX H 100 and the result is much less than good: All my users are gone (only admins) DHCP items were skipped Content Filtering trust and block lists are gone Havent tried to load it, but it may not be worth the debugging.
Adding SNMP feature on NWA50AX
Users @write4nik and @TomasHujcakZILLION have proposed the idea of adding SNMP functionality to the NWA50AX. If you're also keen on seeing this feature implemented, we encourage you to show your support by voting for this idea.
Wifi not dicoveralble !- ZYXEL NR5103EV2
Hi, I have NR5103EV2, after RESET Wifi not dicoveralble by Many devises!! All setings are enabled.. Only connected with PC through LAN and connected to the Internet. What you think about the Wifi?
How to configure NR7103
I got a new Nr7103 but ate not able to reach it. For wireless I do not have the code Zyxel air is not able to read the qr codes It does not respond to ip adress 192.168.1.1 with cable connection. I also dont have any login password Anyone who can help?
Activate SNMP on NR7302?
Hi, is there a way to activate snmp on nr7302? There is no option in the webui but zysh shows that there is a setting.. zysh is too buggy though. A simple snmpwalk showed no reaction
PRICE FOR ef003832
FWA710
Unit speedtest shows speeds of 191.67mbits download but i only get 20ish mbps via the lan cable. am i missing something? ive tried the 3 different firmwares on the website and, laptop/mikrotik routers. nothing seems to be able to get the speeds the unit claims it can do. im so confused. am i missing something?
Reset NWA55AXE
How can i do a factory hardware reset on NAA55AXE? I recently bought an ‘open box’ and now regretting it since the device was registered in the store where it was ex-display from. When I add this to Nebula it just states it as offline all the time even though the green LED is on and seems to be receiving data. When on I…

Latest solutions

FWA710 System Failure
Hi all, sorry but I am completely lost. I just got a FWA710. I added a SIM and the LED for the WAN turns Amber. However, the status LED is Red. When I log on to the management site, everything seems to be ok. I do not see anything to be fixed but I do not have Internet access. Can somebody help me? Thank you Roger
Cant login to my GS1900hpv24
Hi! I purchased 2 new GS1900hpv24 PoE switches. When I access the switches I'm promted to change default password which I do. But when I try to login again, nothing happens. If I try with a wrong password I'll get the error msg for incorrect password but when I try with the correct password, nothing happens. It's like the…
How get supervisor od root password of NR7103 modem?
Hi, how can I get supervisor/root password of Zyxel NR7103 5G modem? I lost sticker on backs modem with default generated password. Someone wrote here that the password can be generated by the serial number, can someone help me with it please? If not, I throw it in the trash. :D Thank you. David
IPSec sessions on the firewall not terminated after a while of being idle?
I have the following scenario: I manually connect with a device (smartphone or notebook) and via IPSec VPN client (the ones generated by the USG-20W-VPN), StrongSwan resp. Win1x Client from outside. Now, when I take the device(s) again in WiFi range, they reconnect to the WiFi ergo the IPSec tunnel is not used anymore.…
Guest Network
I see the option Guest Network isn't available for the Flex H series anymore. While this this very handy to Use. I hope it will come back in an future update!
Zyxel DX3301-T0 missing Firmware Update "voice"
Good morning, I have a Zyxel DX3301-T0 with Firmware version V5.50(ABVY.3.4)C0. Since the firmware is a bit old, I would like to update it. I have already downloaded the new Firmware V5.50(ABVY.5.4)C0. There is only one problem. I cannot update it because I cannot see the Firmware Update entry under the Maintenance group.…
FWA510 disconnects several times every day
The FWA510 router disconnects very often from internet. Often when it fails I can ping the WAN ip, but not the DNS ip. Often I can't get info from the router, when I try to login and then I must power off/on. Can you help? I have attached a log file.
NR7101 - Downgrade R13A04 to R13A02
Hello Everyone Here on the forum several files have been shared that allow incremental downgrades such as: "RG502QEAAAR13A02M4G-RG502QEAAAR11A07M4G" and "RG502QEAAAR11A06M4G-RG502QEAAAR11A03M4G" it's possible to have also the downgrade: "RG502QEAACR13A04M4G_ZYXEL-RG502QEAACR13A02M4G_ZYXEL" ? It would be very important to…
LTE5388 WAN failover and IP passthrough
My network: BT Openreach modem (ADSL2+) | LTE5388 | Google Wifi Router (ethernet and mesh connection to rest of network) Google Wifi doesn't support WAN failover natively, nor double NAT. I want to set up the LTE5388 for WAN failover as well as passthrough so the Google router can handle NAT, DHCP, PPoE and routing. The…
Extension cable for ANT2105 antenna
Hello, I have an outdoor mesh WiFi network composed of several ZYXEL WAX655E (AX5400) units, but I find them too visible in our garden. Are there antenna extension cables available for the ANT2105 antenna that would allow me to hide the ZYXEL WAX655E access points in a hidden spot without affecting their functionality? I…

Unanswered Discussions

Wifi not dicoveralble !- ZYXEL NR5103EV2
Hi, I have NR5103EV2, after RESET Wifi not dicoveralble by Many devises!! All setings are enabled.. Only connected with PC through LAN and connected to the Internet. What you think about the Wifi?
How to configure NR7103
I got a new Nr7103 but ate not able to reach it. For wireless I do not have the code Zyxel air is not able to read the qr codes It does not respond to ip adress 192.168.1.1 with cable connection. I also dont have any login password Anyone who can help?
FWA710
Unit speedtest shows speeds of 191.67mbits download but i only get 20ish mbps via the lan cable. am i missing something? ive tried the 3 different firmwares on the website and, laptop/mikrotik routers. nothing seems to be able to get the speeds the unit claims it can do. im so confused. am i missing something?
PRICE FOR ef003832
Activate SNMP on NR7302?
Hi, is there a way to activate snmp on nr7302? There is no option in the webui but zysh shows that there is a setting.. zysh is too buggy though. A simple snmpwalk showed no reaction
Force Fwa710 to connect to a different BTS
Hello, First I don't know where.my two previous post went... I don't see them in draft or posted;this is not a problem by the way. I've 2 Bts one is clear space, no tree, buildings or impediments but it's a little.bit far The other one is the one where the zyxel connect but there's a building in the front of. Is there a…
How to resolve the Zyxel FWA7100 IP from internal network
Hello, I've a Zyxel FWA 710 that is configured in bridged mode, then a FritzBox 7590AX that's used to connect home devices, DECT and so on. The issue I've is that every time I need to connect to the route I've to do something as C:\Users\paolo>tracert www.google.com Tracing route to www.google.com [216.58.204.228] over a…
FWA 710W connecting to wrong BTS
Hello, I've a 710W ZTE that's connecting to a BTS that's behind a building while it has another one that's totally free of impediments. Here's how it's installed: Here's the fee BTS A map of my city/home/bts And some signal details Would it be possible to force to connect to the other BTS? Thanks
Why is FLEX H being advertised as an upgrade?
I am not happy with the latest FLEX H model and the "trade in" promotion will certainly bring in more disappointed users. The firmware is not feature complete versus the FLEX The converter will not convert all config data, in fact almost none 1-2 year feature requests for missing functions of the FLEX Someone really messed…
Issue with NR2301 Router Not Connecting to Signal After Crossing Borders
Hello, I'm a seafarer and I'm experiencing unusual behavior with the NR2301 router. When we travel from one country to another, the router does not automatically connect to the mobile network. I have to remove the SIM card, insert it into my mobile phone to get a signal, and then reinsert it into the router. Only then does…

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Stories

Let's learn how Zyxel users are building successful infrastructure and share your own success stories using Zyxel products!

Enhancing Operational Efficiency and WiFi Experience in Korean Dental Hospital
Dental clinic ——————————————————————————————————————————————————————— Overview The dental hospital relies on oral scanners for treatment and checkups. Initially, the hospital installed a single router positioned in the lobby’s reception area to facilitate wireless connectivity. However, this setup proved insufficient to…
Strengthening Surveillance Infrastructure at a District Court in West Bengal
District Court ——————————————————————————————————————————————————————— Overview Zyxel Networks, in collaboration with its partner Active Networks, undertook a significant project to upgrade the surveillance infrastructure at a district court in West Bengal. The goal was to implement a comprehensive CCTV system across…
Enhancing Surveillance Infrastructure at a Leading International Airport in Gujarat
International Airport in Gujarat ——————————————————————————————————————————————————————— Overview Situated in Gujarat, a significant airport undertook a major upgrade to its surveillance infrastructure to meet increasing security demands. The airport, experiencing growth in passenger and cargo traffic, recognized the…
Shifting into High Gear with Innovative Service Experiences Powered by Nebula
Schultes car dealership ——————————————————————————————————————————————————————— Overview In crafting the new showrooms for SEAT and CUPRA, the goal was to deliver a cutting-edge, visually stunning experience. By integrating advanced multimedia terminals and virtual car displays, the need for a robust, fast wireless network…
Boosting Operational Efficiency and Security for Leading Recycling Firm
Recycling - kovové odpady a.s. ——————————————————————————————————————————————————————— Overview Recycling - kovové odpady a.s. relies on robust IT infrastructure to ensure seamless communication and connectivity across its sites, as well as secure access for employees working remotely or on the go. However, as the company…
Zyxel Networks Powers the Mission to Establish Minneapolis as the First NFL City to...
Zyxel Networks Powers the Mission to Establish Minneapolis as the First NFL City to Be Completely Covered by Fiber US Internet (USI) ——————————————————————————————————————————————————————— Overview US Internet (USI) has been providing wireless internet services in Minneapolis, making it the first large city with citywide…
Revolutionizing Education: A Legacy Institution's Journey to Innovation
Visionary education hub ——————————————————————————————————————————————————————— Overview The esteemed educational institution in Nepal, committed to delivering exceptional learning facilities envisioned transforming its campus into a modern, technology-driven hub for education. With a strong belief in the importance of…