Starting from uOS version v1.36, APs managed by the FLEX H controller support the whitelist MAC-filter feature (also known as the Policy Client function). To use this capability, please ensure both the FLEX H controller and the managed APs are upgraded to v1.36 or later.
Zyxel Switch GS1915 Series Release Note November 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1915-8 - V4.70(ACAP.5)C0 Zyxel GS1915-8EP - V4.70(ACAQ.5)C0 Zyxel GS1915-24E - V4.70(ACDR.5)C0 Zyxel GS1915-24EP - V4.70(ACDS.5)C0 New Feature and Enhancements 1. [Nebula 19.10]…
Zyxel Switch GS1350 Series Release Note November 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1350-6HP - V4.90(ABPI.3)C0 Zyxel GS1350-12HP - V4.90(ABPJ.3)C0 Zyxel GS1350-18HP - V4.90(ABPK.3)C0 Zyxel GS1350-26HP - V4.90(ABPL.3)C0 New Feature and Enhancements 1. [Nebula…
Zyxel Switch GS1200v3 Series Release Note November 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1200-5v3 - V1.00(ACPS.2)C0 Zyxel GS1200-8v3 - V1.00(ACPT.2)C0 Zyxel GS1200-10v3 - V1.00(ACPW.2)C0 Zyxel GS1200-5HPv3 - V1.00(ACPU.2)C0 Zyxel GS1200-8HPv3 - V1.00(ACPV.2)C0 New…
Access Points Firmware Release Note November 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.25 Patch 2 C0. Supported Platforms (Click Hyperlink to…
Zyxel Switch GS1920 Series Release Note October 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1920-8HPv2 - V5.00(ABKZ.2)C0 Zyxel GS1920-24v2 - V5.00(ABMH.2)C0 Zyxel GS1920-24HPv2 - V5.00(ABMI.2)C0 Zyxel GS1920-48v2 - V5.00(ABMJ.2)C0 Zyxel GS1920-48HPv2 - V5.00(ABMK.2)C0 New…
Zywall USG FLEX H Series Release Note October 2025 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
Zywall USG FLEX Series & ATP Series Release Note October 2025 Firmware Version on all models (Click the hyperlink to find the firmware file directly) FLEX SeriesDownload linkATP SeriesDownload…
BE Series Access Points Firmware Release Note October 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.20 Patch 3 C0. Supported Platforms (Click…
We’re excited to announce the upcoming Beta Program for our new IAP500BE, an industrial-grade WiFi 7 access point built for industrial environments and smart infrastructure applications. This new model is designed to deliver robust performance scenarios from smart homes to industrial sites. What Makes This Beta Special…
I received a new NWA50be last week and can't get it to work properly, as it doesn't emit a Wifi signal and stays with the LED blinking. Here is what I did: Unpack (: Hook it up to a power delivering managed switch from unify (currently, the only other device connected to this switch is an NWA50ax) call it via the IP it…
Hello, i have 3 AP NWA130BE and i wanted to extend my WIFI with 3 NWA50AX APs. But now i have problems with my Iphone. It is similar like this problem: https://community.zyxel.com/en/discussion/29920/macbook-and-iphone-disconnects-nwa50ax/ It connects with the WIFI and disconnects over and over again. When i shutdown the…
Q: Why Is My Nebula Pro Trial License Not Activating on Organization? A: The Nebula Pro Trial License is designed to provide a convenient way to try all Nebula Pro features at the organization level. When the Nebula Pro Trial License is activated: You do not need to assign the trial license to individual devices. You do…
Q: How can I protect Nebula switches against rogue DHCP servers? A: To protect your Nebula switches from rogue DHCP servers, you can enable the IP Source Guard feature in Nebula. IP Source Guard consists of two integrated security mechanisms: DHCP Snooping – Allows the switch to build a trusted IP-to-MAC binding table by…
Q: Why can't I see the IP address of the PC connected to the switch in Nebula's Clients page? A: Nebula switches rely on Link Layer Discovery Protocol (LLDP) to obtain client information such as the IP address and MAC address. If the IP address is not displayed, it is typically because the LLDP information reported by the…
Q: What is the ARP/NDP table capacity of the XGS2220 series switches? A: Since ARP/NDP primarily supports packet forwarding, we recommend referring to the L3 forwarding table listed in the product datasheet (2K for IPv4 / 2K for IPv6) as a reference. You can find the detailed specifications in the product datasheet…
Hello everyone, I've the firewall USG Flex 200HP and I've configured it as a personal NTP Server, but seems that the AP (192.168.2.3) is not contacting it. Seems that the AP is contacting the firewall (192.168.2.1) only for DNS requests. After push the button "Sync now", the AP is sync with Firewall's NTP and seems that…
Q: What are the user authentication limits for Nebula Pro Pack? A: For User-based authentication: There is no limit to the number of users that can be created or the number of concurrent sessions. For MAC-based authentication: There is no limit to the number of MACs that can be created or the number of concurrent…
Q: Why does the switch status show 'Not up to date, require upgrade to the latest firmware'? A: This message appears because of a Nebula platform upgrade that was implemented. The platform now uses a newer NETCONF version to enable additional features when communicating with devices. If a switch is using older firmware,…
Q: How to check my Organization ID in Zyxel Nebula? A: There are two ways to check your Organization ID in Zyxel Nebula: 1. Check via the URL After logging in to the Nebula Control Center (NCC), you can find the Organization ID directly in the browser URL. 2. Check via Organization Settings Go to Organization-wide >…
Hi Zyxel Support, Model: SCR 50AXE Firmware: V1.20(ACGN.0) I am currently live in Vietnam and the device comes from a local distributor. Can you advise how to enable 6GHz on the SCR 50AXE? I've checked the SSID setting and Radio setting in Nebula but it is not available (no channel available when changing the Channel to…
Hello everyone, I'm setting new firewalls from H Series and I'm waiting for a lot of time that they sync with Nebula. I see this: Is it possible to make the sync as quick as possible? I'm waiting for about 30 minutes instead of 3 mins. Also online it is saying that the firewall it NOT up to date:
Hi, For remote access, we use the SecuExtender IPSec client, running on a Win11 PC. It's connecting to a VPN100 at the main office, and it has been running without troubles for a long time, but suddently after at Windows restart, propbably in connection with Windows Updates, the client is not able to connect anymore. I…
Hello, the logs on our 500H are broken again, even with the latest firmware 1.35(ABZH.2) as you can see in the following picture There is also a previous question tha has already been answered by @Zyxel_Judy V1.32 500H: the logs are broken — Zyxel Community
Hello everyone, as you can see when you add a PPPoE connection for WAN1 (in my case it is GE1_PPP because of it is a PPPoE for a ge1 inside a H Flex series FW) the system records 2 different IPs: It is strange because the only IP the firewall should see is the IP from PPPoE login/password
Hello, I am looking to get the supervisor password for my NR7101 - I have used the generator floating about on the internet, but at appears not to agree with my device on the password. The password is consistently refused, with username "supervisor" and "root" on the web/ssh/telnet interfaces, with both the new or old…
Hello community, After my contract with the previous ISP ended I was allowed to keep the device since they switched the hardware they provide. I thought I'd be able to set it up as an extra access point but that option is locked in an extremely limited ISP custom firmware. That also means that I'm not able to use it with…
Like many others, I am frustrated by browser security warnings when I log on to my Zyxel router. I am seeking to replace use of the default Zyxel cert used by the DX3301 router for https logons to its GUI pages by my own, self-signed but trusted certificate. I have created the certificate, and successfully imported it to…
Hello, since i dont have a zyxel router anymore i would delete my account. Can you delete it? Thanks a lot!
Hi. Can i test email server on a 5601-t0?? I don't know if logs and alarms will work. I can't find a way to test my mail server
Hello, I tried Zyxel Air 1.2.6 on macOS 15.7.1, but it does not work, as it detects a jailbroken iPhone and gets stuck there. If I click "OK", the app just does nothing. Is it a bug? Thank you.
Hi, Could I get supervisor/root password of my Zyxel NR7303 5G outdoor modem? My serial number is S/N: S240Z25007599 Many thanks
Can anyone confirm if the above confirmation should achieve what I need? I have an EX5401 and am looking to possibly acquire a WX3401. I would like to use the EX3401 effectively as a bridge device in addition to a mesh client - ie connect the two together either using MPro, or the 3401 just as a legacy STA, and use the two…
Hi, How do i block a list of URLs on my XMG3927-B50A modem/router Thank You
Hello everyone, as you can see NOT all the settings of SecuReporter are flagged: Is there a chance to enable all of them via Nebula or only via local UI?
I have an EX3301-T0 router with an analog DECT base station connected to the 1st analogue 'phone port. The router is supplied by Voneus (my ISP) and connects to a VOIP server at voip123.co.uk. Often, but not always, when a call connects I hear no ringback tone, just silence until the other end answers the 'phone. Voneus…
Is there a way to log all network traffic including websites visited? Have a teenage daughter and need make sure she is being safe…
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Providence University ——————————————————————————————————————————————————————— Overview As a vital part of campus life at Providence University, providing high-quality wireless network in dormitories is crucial for the learning and daily lives of resident students. A stable and fast wireless network not only enhances…
Hotel Drei Berge ——————————————————————————————————————————————————————— Overview The Hotel Drei Berge, nestled in the charming village of Mürren, embraced a fresh chapter with a comprehensive renovation. Alongside upgrading its facilities, the WiFi network was overhauled to meet the needs of today's connected guests and…
Ak-Kayin sanatorium ——————————————————————————————————————————————————————— Overview The sanatorium's management set out to enhance service quality and guest convenience by building a dedicated WiFi network. Before the project, internet access was limited to administrative areas, while public spaces like halls, guest…
