Let's learn how Zyxel users are building successful infrastructure and share your own success stories using Zyxel products!
WAFERLOCK——————————————————————————————————————————————————————— SummaryWith its new factory and office featuring IoT devices from access control to coffee machines, WAFERLOCK needed a network that could unlock high speeds, WiFi coverage, secure connections, and easy management. As a smart lock maker, WAFERLOCK was no…
Deemed University ——————————————————————————————————————————————————————— SummaryThe educational institute was experiencing poor connectivity due to obsolete network equipment. When it comes to upgrading the network infrastructure, the investment should be able to provide longevity and scalability while not exceeding the…
DOGU HVAC——————————————————————————————————————————————————————— “We are extremely satisfied with the new network infrastructure and value-added services provided within the scope of the project. We thank Despro Information Technologies and the entire Zyxel Networks team for their support in all stages of the project, from…
Hello Since updating to V5.21(AAZF.13) I have to log into the NAS as admin and stop and restart the Media Server before any device can look and stream from the NAS, the NAS is connected direct into the router and worked fine before the update Best regards Paul
Hi, I've bought a Zyxel NR5103E which is cellular-branded (though not bought from a mobile company), which restricts certain options like Cell locking, and I've seen it being available as a feature on different cellular-branded NR5103E's. I've been trying to look for the unbranded firmware to restore the router to, but…
Hi, I have a DX 3301 T0 modem, works fine, thank you I had a WX3100-T0 extender, works fine thank you But when I plug in a second WX3100-T0 (Wired Backhaul on Lan Port 1 just like the previous device) Following the firmware update etc.I am able to access the device via the Ip. It receives all the relevant config from the…
As stated by manual: management address is (still the useless limitation to not user-allow copy from PDF manuals… worked around without using Adobe Reader). http://setup.zyxel or http://DHCP-assigned IP or http://192.168.1.1 The latter is the same default address of every Zyxel router and firewall. It seems a bit…
Hi, My Zyxel XMG3927-B50A is currently running with its stock firmware V5.13(ABQO.0)D0. I have noticed that a new firmware is now available as V5.17(ABMT.5)C0. Will this firmware work for my device despite the different strings ((ABQO.0)D0 vs. (ABMT.5)C0) ? Thanks -Joel
Hello, My USG20-VPN no longer lets me log in at all. I've had the same password for 3 years now without issue. The screen i go to for login has changed since last time…it now says Flex 50 instead of the old screen that said USG20-vpn. i've put several of these into service at various locations and they all still have the…
Hi, I just purchased a GS1900-16 switch and one of the requirements for the audio system we're using (Wheatnet) is that we enable IGMP snooping. They have some specific settings, but the information provided is for Cisco switches and I am not totally sure of the associated configuration settings for Zyxel. I'd really like…
Hello. I have a ZyXel ZyWall 110 installed, it has been working for several years without problems. Suddenly it started to freeze, at the moment of freezing the local network, the Internet stops working (sometimes the RDP connection does not break). If I disconnect the network cable, the indication on the port remains (the…
I just installed the device but it does not detect signal 5g However, when I test with a mobile phone(iphone 13 pro), it detects signal 5g Why is this happening? Does it not support any frequency? The use is in Greece and the provider is cosmote
I have set up SSL VPN and as a user I can connect. However, the client is not getting a IP address from the Zyxel 110. the Firewall LAN1 IP scope is 192.168.11.1 - .254 , with a DHCP range of 192.168.11.10 - .254. When a SSL VPN client connects it shows connected, how the IP address given is 192.168.11.0 .... and nothing…
As stated by manual: management address is (still the useless limitation to not user-allow copy from PDF manuals… worked around without using Adobe Reader). http://setup.zyxel or http://DHCP-assigned IP or http://192.168.1.1 The latter is the same default address of every Zyxel router and firewall. It seems a bit…
Hello, My USG20-VPN no longer lets me log in at all. I've had the same password for 3 years now without issue. The screen i go to for login has changed since last time…it now says Flex 50 instead of the old screen that said USG20-vpn. i've put several of these into service at various locations and they all still have the…
Hello. I have a ZyXel ZyWall 110 installed, it has been working for several years without problems. Suddenly it started to freeze, at the moment of freezing the local network, the Internet stops working (sometimes the RDP connection does not break). If I disconnect the network cable, the indication on the port remains (the…
I have set up SSL VPN and as a user I can connect. However, the client is not getting a IP address from the Zyxel 110. the Firewall LAN1 IP scope is 192.168.11.1 - .254 , with a DHCP range of 192.168.11.10 - .254. When a SSL VPN client connects it shows connected, how the IP address given is 192.168.11.0 .... and nothing…
Hi, I have just installed one Multy M1, and the coverage is reaching too far. I want to reduce the output power of each of the Multy M1s (I have bought a total of 4, that I will use in bridge mode in different areas of the house). How can this be performed? Thanks. Eneko
Hi all, I'm a bit confused. I have a 4.33 firmware on USG60 and I would like to update to the lastest version 4.73. Can I have apply the 4.73 firmware directly or before I need to install the 4.38 then the 4.65 and last the 4.70? Thanks
Dear Community members. We have been notified several VPN connection related issues and network interruptions reported to us currently. In response to this issue, we have expedited the development of firmware applicable to all models, which is intended to address and promptly rectify the situation.They are available for…
just got a XMG3927-B50A of ebay but its locked down to KCOMI have the same router/modem and want to update it so its the same as mine 100% it will let me do the config settings but wlll not let me do a firmaware upgrade to same as mine v5.17. In the menu for Maintenance there is no Firmware upgrade option but on mine there…
We are running multiple IPSec VPN connections using USG110 (firmware version 4.73) and USG40W (firmware version 4.73) routers. We recently went through and performed firmware updates due to vulnerability concerns. After applying the updates we have noticed that VPN traffic is not passing properly. No configuration was…
Hello, I have a Zyxel USG Flex 500 firewall, and I setup the VPN. Working, everything is fine. I just wanna change it, If I connected to the VPN from home to the office network but I wanna use my own internet, not the office internet. How can I setup this on the Firewall?
Hello Since updating to V5.21(AAZF.13) I have to log into the NAS as admin and stop and restart the Media Server before any device can look and stream from the NAS, the NAS is connected direct into the router and worked fine before the update Best regards Paul
Hi, I've bought a Zyxel NR5103E which is cellular-branded (though not bought from a mobile company), which restricts certain options like Cell locking, and I've seen it being available as a feature on different cellular-branded NR5103E's. I've been trying to look for the unbranded firmware to restore the router to, but…
Hi, I just purchased a GS1900-16 switch and one of the requirements for the audio system we're using (Wheatnet) is that we enable IGMP snooping. They have some specific settings, but the information provided is for Cisco switches and I am not totally sure of the associated configuration settings for Zyxel. I'd really like…
I just installed the device but it does not detect signal 5g However, when I test with a mobile phone(iphone 13 pro), it detects signal 5g Why is this happening? Does it not support any frequency? The use is in Greece and the provider is cosmote
Our NOC tested and reset the Wap 6804 that i used, and apparently the original stickers were gone or damaged, because the only stickers on the WAP are a serial number and MAC sticker that looks like it was just printed on a home printer. I have this installed at a customer that is way out in the country, and am trying to…
Where can I review what ports "app patrol" is opening for a particular app? I can see the sub groups such a s"web streaming". But where can I review the actual ports?
Hey there. For about a year we use the nebula public API. We use it to get information for our asset management. For example we set the site in our asset management based on nebula sites. This works great! But we also want to set information from our asset management in nebula. It would be great if we could post a name and…
Recently, after I upgraded the latest firmware to 5.36P2 for my 3 USG-20W-VPN and 1 USG Flex 100, I hit the DHCP error code once I try to modify the DHCP IP list on these devices Anyone has similar issues? CLI Number: 19 Error Number: -4005 Error Message: 'DHCP pool does not exist' Tks. Best Regards, Arthur
Hey all, I have 2 GS1350's on my network. My network consists of approximately 20 Aruba switches, and 15 switches from other brands. I am not using STP or Broadcast storm limiting on any devices. I am not seeing any evidence of excessive broadcasts or high collisions on any of these switches. However, with the GS1350, if I…
How can i do that?