📢 Announcements
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Switch XGS4600 Series - V4.70 Patch 5 Firmware Release
Zyxel Switch XGS4600 Series Release Note January 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XGS4600-52F - V4.70(ABIK.5)C0 Zyxel XGS4600-32F - V4.70(ABBI.5)C0 Zyxel XGS4600-32 - V4.70(ABBH.5)C0 New Feature and Enhancements 1. Enhance security by forcing users to change the…
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What happen when the CNP license is expired?
When a CNP license expires, your Zyxel device will still function, but you will lose access to all features that require a specific license. Features that require a license are indicated by a diamond icon. For example, if you have a Professional pack license and have used a feature like IP & Routing, you will no longer be…
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[Release Note] Zyxel Access Point - V6.70 Patch 6 firmware has been released
Access Points Firmware Release Note January 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V6.70 Patch 6 C0. Supported Platforms (Click Hyperlink to…
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[Release Note] Zyxel Access Point - V7.10(ACGG.1)C0 firmware has been released
Access Points Firmware Release Note January 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.10 Patch 1 C0. Supported Platforms (Click Hyperlink to…
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USG FLEX H Series - V1.31Patch 0 Firmware Release
Zywall USG FLEX H Series Release Note January 2025 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
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NebulaFlex Switch GS2220 Series - V5.00 patch 0 Firmware Release
Zyxel Switch GS2220 Series Release Note January 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS2220-10 - V5.00(ABRO.0)C0 Zyxel GS2220-10HP - V5.00(ABRP.0)C0 Zyxel GS2220-24 - V5.00(ABRQ.0)C0 Zyxel GS2220-28HP - V5.00(ABRR.0)C0 Zyxel GS2220-50 - V5.00(ABRS.0)C0 Zyxel…
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The Questions You Can Ask with SecuPilot: Simplify Your Network Security Reporting
SecuPilot is an AI-powered feature within Zyxel's SecuReporter, designed to simplify network security management. It enables users to interact with their security data effortlessly using natural language queries. With its advanced AI-driven capabilities, SecuPilot makes it easy for users to request insights and generate…
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[Release Note] Nebula Control Center - 18.30 software Release!
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Supports 2FA enforcement at the Org level. Note: Zyxel accounts utilizing Google or Apple authentication are incompatible with 2FA enforcement at the Org level. * Added Application chart in the client detail page when a Firewall with…
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[2025 Jan Tips & Tricks] Take Control of Your Security: Enable 2FA on Your Zyxel Firewalls
We’ve said it countless times, but it’s worth repeating: Enable two-factor authentication (2FA) for administrative logins! This critical recommendation arises from the latest vulnerability disclosures, underscoring the importance of proactive measures. Let’s break it down to safeguard what matters most. CVE-2024-11667: Key…
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NebulaFlex Switch XMG1915 Series - V4.80 Patch 3 Firmware Release
Zyxel Switch XMG1915 Series Release Note December 2024 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XMG1915-10E - V4.80(ACGO.3)C0 Zyxel XMG1915-10EP - V4.80(ACGP.3)C0 Zyxel XMG1915-18EP - V4.80(ACGQ.3)C0 New Feature and Enhancements 1. [Standalone] Enhance security by forcing…
Latest Discussions
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Very horrible service, nightmare in fact
I have had a issue for weeks and have tried set up a teamviewer session several times and the support agent never shows up or reponses to my emails. This is extremely dissappointing.. how can I raise a complaint?
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CDR Testing
Hello, my first post in this section… We want to setup CDR for customers, but first want to get familiar with it, and find out how we configure it, it does what we want. Is there a method to test it? Like download some (innocent) files but files what triggers CDR? I know Microsoft has some test files, but do they trigger…
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GS1200-8 unexpected behavior when configured
Hello, I am experiencing an unexpected behavior with several GS1200-8 units I recently acquired. When there is no configuration on the switch, traffic is forwarded as expected and the switch status light is fixed green. However, when I try to cofigure VLANs, the switch behaves eratically. I will configure an uplink to a…
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Access Management website on FWA710
Hi, If i direct connect the FWA710 using ethernet to my computer, i am able to access the management website using its IP 192.168.1.1. If i were to plug in to a WAN port of a USG firewall, i am not able to access when i am in the LAN side. Is there anyway to access using ethernet when i am in the LAN side when FWA710 is…
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USG Flex 700H Email event notification for Physical Port Down, Physical Port Up Status
Hi, The email event notification seems to work only for Port 1 and Port 2. I tried unplugging and plugging back for Port 3, Port 13, Port 14, there is no email notification send even there is log status indicating port up/down in the log event.
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USG Flex 700H Port 13 and 14 LED light
Hi, I realise the LED lights in Port 13 and 14 stays on and does not blink even there is data activity. Others Ports like P1 to P4 LED blinks whenever there is data activity. Is this normal?
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ATP500 - Nebula - Unable to connect/ping to VPN devices
We have VPN client-to-site configured. The clients can connect to devices on the on site network and also resolve dns requests with the onsite dns server. But since a factory reset of our nebula device, we are not able to ping or connect to the devices from onsite to the client. Is there something wrong with the…
- How do I allow more Session Hosts
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Number of vlans in devices
I have a question, once I bought a swich smart 19xxx for a customer, I don't remember which one and I know that I was crazy, that I could only configure any 2 Vlans. Could you tell me which devices have such limitations?
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NSG100 - Can´t register to another account
We have NSG100, that we removed from another account. This model doesn´t have QR-code in it, so i have to add it manually in Nebula App. However, after manually entered serial and MAC it says "device already registered to another account". When i try register it from portal.myzyxel.com, it only says "device has already…
Latest solutions
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Very horrible service, nightmare in fact
I have had a issue for weeks and have tried set up a teamviewer session several times and the support agent never shows up or reponses to my emails. This is extremely dissappointing.. how can I raise a complaint?
-
GS1200-8 unexpected behavior when configured
Hello, I am experiencing an unexpected behavior with several GS1200-8 units I recently acquired. When there is no configuration on the switch, traffic is forwarded as expected and the switch status light is fixed green. However, when I try to cofigure VLANs, the switch behaves eratically. I will configure an uplink to a…
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Access Management website on FWA710
Hi, If i direct connect the FWA710 using ethernet to my computer, i am able to access the management website using its IP 192.168.1.1. If i were to plug in to a WAN port of a USG firewall, i am not able to access when i am in the LAN side. Is there anyway to access using ethernet when i am in the LAN side when FWA710 is…
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ATP500 - Nebula - Unable to connect/ping to VPN devices
We have VPN client-to-site configured. The clients can connect to devices on the on site network and also resolve dns requests with the onsite dns server. But since a factory reset of our nebula device, we are not able to ping or connect to the devices from onsite to the client. Is there something wrong with the…
- How do I allow more Session Hosts
-
Number of vlans in devices
I have a question, once I bought a swich smart 19xxx for a customer, I don't remember which one and I know that I was crazy, that I could only configure any 2 Vlans. Could you tell me which devices have such limitations?
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NSG100 - Can´t register to another account
We have NSG100, that we removed from another account. This model doesn´t have QR-code in it, so i have to add it manually in Nebula App. However, after manually entered serial and MAC it says "device already registered to another account". When i try register it from portal.myzyxel.com, it only says "device has already…
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Nebula “Clients” section malfunction-bug
Good morning, Today I added two devices to my home network, I go into Nebula to change the name appropriately in the Menu -> Clients but when I click on them I am immediately bounced to the Dashboard. What is happening? Why if I click on any Client I am bounced to the Dashboard? Any clients in the list i click, it send me…
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Power adapter for Zyxel NAP303
Hello Guys, I bought a replacement power adapter for my Zyxel NAP303, but it doesn't work. The adapter works fine via POE, but that won't do. What power adapter should I get? Thanks
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Problems with content filters in school
In a school we use a content filter on the Zyxel USG110 to protect the students. It works very well but there is still room for improvement. When I search for a porn site on Google, the site is displayed with a preview image... when I click on it, it is then blocked by the filter .. perfekt. How can I avoid pornographic…
Unanswered Discussions
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USG Flex 700H Email event notification for Physical Port Down, Physical Port Up Status
Hi, The email event notification seems to work only for Port 1 and Port 2. I tried unplugging and plugging back for Port 3, Port 13, Port 14, there is no email notification send even there is log status indicating port up/down in the log event.
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USG Flex 700H Port 13 and 14 LED light
Hi, I realise the LED lights in Port 13 and 14 stays on and does not blink even there is data activity. Others Ports like P1 to P4 LED blinks whenever there is data activity. Is this normal?
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ATP500 and rekey time in phase1 for ipsec VPN tunnels
Hi I have a IPSEC tunnel, the other side is a Sophos device. We have intermittent disconnections and the Sophos guy says that it's due a bad rekey time. The remote log shows: "Received IKE message with invalid SPI" They have the tunnel configured in Phase1 for SA LifeTime of 10800s with a re-key margin of 360s, but I can't…
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SWAPPING HARD DISK
Buongiorno, dovrei effettuare uno swapping degli HDD. All'interno del NAS sono presenti 2 HDD da 500GB e ho disponibile tre HDD da 1TB, per cui sto pensando di andare ad effettuare lo swapping di questi due dischi per andare ad incrementare lo spazio a disposizione. Il NAS viene utilizzato sostanzialmente esclusivamente…
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Link Zywall IPSEC Client with AD Server
Hello, Is it possible to link an AD server to the Zywall IPSEC VPN client for remote connection. At a client, I had an AD server linked to SSL and everything worked. The connection no longer works since he switched to the IPSEC client Thank you for helping me Cdt Alex
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USG Flex IKE v1 VPN connection to Fritz!Box
Hi! First post as the community and the help posts have been very helpful throughout the past years. We do have a setup with an USG Flex on our company site. Due to lack of time we didn't implement network segregation in the past and it was configured recently. The USG would provide multiple interfaces (most of the virtual…
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Change Zyxell usg 60
Good morning, I need some advice from someone who is more experienced than me. We are changing the internet connection and moving to a 2.5 Giga connection. We currently have a Zyxell USG 60 with two WAN interfaces (we also have a backup internet connection). Can anyone advise me on which product to think about?
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NAS326 remote power off
I'm running Windows 11. Is there an option to shutdown/power down via CLI? I've tried "ssh root@192.168.27.13 poweroff" and it responds with "Connection refused".
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change password VPN users
Is there a way to have the end user automatically change the VPN user password?
- Please delete my account and everything tied to this email.
Stories
Let's learn how Zyxel users are building successful infrastructure and share your own success stories using Zyxel products!
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Enhancing Operational Efficiency and WiFi Experience in Korean Dental Hospital
Dental clinic ——————————————————————————————————————————————————————— Overview The dental hospital relies on oral scanners for treatment and checkups. Initially, the hospital installed a single router positioned in the lobby’s reception area to facilitate wireless connectivity. However, this setup proved insufficient to…
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Strengthening Surveillance Infrastructure at a District Court in West Bengal
District Court ——————————————————————————————————————————————————————— Overview Zyxel Networks, in collaboration with its partner Active Networks, undertook a significant project to upgrade the surveillance infrastructure at a district court in West Bengal. The goal was to implement a comprehensive CCTV system across…
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Enhancing Surveillance Infrastructure at a Leading International Airport in Gujarat
International Airport in Gujarat ——————————————————————————————————————————————————————— Overview Situated in Gujarat, a significant airport undertook a major upgrade to its surveillance infrastructure to meet increasing security demands. The airport, experiencing growth in passenger and cargo traffic, recognized the…
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Securing Networks and Enhancing Legal Service Quality for Busan Law Firm
Busan law firm ——————————————————————————————————————————————————————— Overview The Busan law firm needed to improve its network connectivity and security to enhance its operational efficiency. They partnered with Zyxel Networks and Business Plus to overhaul their existing infrastructure. This new network bolstered…
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From Outdated to Outstanding: Guljag Industries' Security Evolution with Astra Endpoint Service
Guljag Industries Ltd. ——————————————————————————————————————————————————————— Overview Guljag Industries Limited, a leader in the industrial chemical trading sector, faced the challenge of securing its expanding operations while controlling costs. With a sales team constantly on the move and critical business systems…
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Optimizing Hotel Operations and WiFi Experiences with Reliable Networks
Busan Hotel ——————————————————————————————————————————————————————— Overview A prominent hotel in Busan's Haeundae district, spanning 26 floors with 383 guest rooms and various amenities, needed to ensure uninterrupted WiFi coverage throughout the property and prevent disruptions in wired internet services. They worked…