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How to chekc AP cpu status via SSH Command
Command Name: show cpu status Example Usage:
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How to check AP firmware version via SSH Command?
Command Name: show version Example Usage:
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How to check the Zyxel AP connection status between AP and internet via SSH Command?
Command Name: show nebula internet status Successful Connection: Internet: This access point is connected to the Internet. Unsuceesful Connection:Internet: This access point is not connected to the Internet. Example Usage:
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How to check the Zyxel AP connection status between AP and gateway via SSH Command?
Command Name: show nebula cloud status Successful Connection: If the access point is successfully connected to the Nebula cloud, the command will indicate "This access point is connected to the Nebula." Connection Issue : If there's an issue with the connection between the access point and the gateway, the command will…
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How to check Zyxel power mode via SSH command?
Command Name: show power mode Value: Full: full power mode Limit: limited power mode. Please verify supported power with AP model. Example Usage:
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How to check Zyxel serial number via SSH command?
Command Name: show serial-number Example Usage:
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How to check Zyxel memory status via SSH command?
Command Name: show mem status Example Usage:
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How to check Zyxel AP MAC Address via SSH command?
Command Name: show mac Example Usage:
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How to collect the AP diaginfo on the standalone mode?
First, log in to the AP's local web GUI. Please refer to this link: And then go to Maintenance > Diagnostic > Diagnostic > Collect now After the download is complete, please click Download
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How to login the Zyxel AP local GUI
Connect to the AP: Ensure that your computer or device is connected to the same network as the Zyxel AP. You can connect via Ethernet cable or Wi-Fi. Determine the AP's IP Address: You'll need to know the IP address of the Zyxel AP to access its GUI. You can usually find this information in your network settings or by…
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How can I identify my Access Point model from the local GUI on the AP?
Connect your device to the same network as your Access Point. Open a web browser and enter the IP address of your Access Point in the address bar.Default IP addresses for Access Points are 192.168.1.2 And you can find your model Name Connect to the Same Network: Ensure your device is connected to the same network as your…
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How can I identify my Access Point model from the label on the AP?
First, locate your AP device. These devices are usually mounted on the ceiling or wall. Flip the Device: Carefully flip the AP device to see its back. Look for the word "Model Number" on the label and note the model name next to it. For example: "WAX510D".
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WiFi 7 AP Mesh Capability
WiFi 7 AP Mesh Capability As we move forward with the implementation of WiFi 7 APs, it's essential to understand the changes and limitations regarding mesh capabilities. This update will recap our current mesh technologies and highlight how they apply to our new WiFi 7 APs. Overview of Mesh Technologies We currently…
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Why my client didn’t detect the AP broadcast SSID?
SSID is the name of a Wi-Fi network that helps users identify and connect their devices. In some cases, the SSID is not broadcasted, or your device may not detect the SSID. This FAQ offers guidance and solutions to troubleshoot the issue. Verify that the SSID is Enabled Navigate to: Configuration > Wireless > AP management…
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How to check Root and Repeater AP info in a Mesh network?
In a mesh network setup involving multiple access points (APs), in some troubleshooting case, you need to distinguish which APs are serving as Root and which are functioning as Repeaters. You can easily check this information through the local GUI by following these steps: Navigate to "Monitor" on the main menu. Select…
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How to check connected clients on the access point?
To monitor the devices connected to your access points, including their MAC addresses, the total number of connected clients, etc. , you can easily access this information through the local GUI. Follow these steps: Navigate to "Monitor" on the main menu. Select "Wireless" from the submenu. Click on "Station Info."
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How to resolve iOS devices get a 169.254.xx.xx IP on AP connection?
Scenario Android devices can successfully connect to the AP’s SSID and obtain valid IP addresses. However, iOS devices occasionally fail to connect properly and are assigned IP addresses in the 169.254.xx.xx range. Solution To address the issue of iOS devices not obtaining the relevant IP address when connecting to your…
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How to change the members of an AP group on the AP Controller?
To move APs to a different AP group and apply that group's configuration settings, follow these steps: Go to Configuration > Wireless > AP Group tab. Select the desired AP Group you want the APs to belong to and click Edit. Scroll to the bottom of the page. Move the AP from the Available column to the Member column. Click…
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How to capture the AP uplink packet via mirroring?
Why need to capture the AP uplink packet FAQ Content: In certain troubleshooting scenarios, capturing the AP uplink packet is necessary. For instance, you might need to verify if the AP is forwarding the client's DHCP Discover packet to an uplink device such as a switch, gateway, or DHCP server. This article provides…
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How to measure signal overlap for effective client roaming?
To ensure smooth client roaming between two APs, it's crucial to have consistent SSID and security settings. This means setting up both APs with the same SSID and security method. Another critical aspect is signal overlap. This FAQ guides you on setting optimal signal overlap. The Wi-Fi coverage from the two APs should…