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How can I identify my Access Point model from the local GUI on the AP?
Connect your device to the same network as your Access Point. Open a web browser and enter the IP address of your Access Point in the address bar.Default IP addresses for Access Points are 192.168.1.2 And you can find your model Name Connect to the Same Network: Ensure your device is connected to the same network as your…
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How can I identify my Access Point model from the label on the AP?
First, locate your AP device. These devices are usually mounted on the ceiling or wall. Flip the Device: Carefully flip the AP device to see its back. Look for the word "Model Number" on the label and note the model name next to it. For example: "WAX510D".
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WiFi 7 AP Mesh Capability
WiFi 7 AP Mesh Capability As we move forward with the implementation of WiFi 7 APs, it's essential to understand the changes and limitations regarding mesh capabilities. This update will recap our current mesh technologies and highlight how they apply to our new WiFi 7 APs. Overview of Mesh Technologies We currently…
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Why my client didn’t detect the AP broadcast SSID?
SSID is the name of a Wi-Fi network that helps users identify and connect their devices. In some cases, the SSID is not broadcasted, or your device may not detect the SSID. This FAQ offers guidance and solutions to troubleshoot the issue. Verify that the SSID is Enabled Navigate to: Configuration > Wireless > AP management…
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How to check Root and Repeater AP info in a Mesh network?
In a mesh network setup involving multiple access points (APs), in some troubleshooting case, you need to distinguish which APs are serving as Root and which are functioning as Repeaters. You can easily check this information through the local GUI by following these steps: Navigate to "Monitor" on the main menu. Select…
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How to check connected clients on the access point?
To monitor the devices connected to your access points, including their MAC addresses, the total number of connected clients, etc. , you can easily access this information through the local GUI. Follow these steps: Navigate to "Monitor" on the main menu. Select "Wireless" from the submenu. Click on "Station Info."
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How to resolve iOS devices get a 169.254.xx.xx IP on AP connection?
Scenario Android devices can successfully connect to the AP’s SSID and obtain valid IP addresses. However, iOS devices occasionally fail to connect properly and are assigned IP addresses in the 169.254.xx.xx range. Solution To address the issue of iOS devices not obtaining the relevant IP address when connecting to your…
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How to change the members of an AP group on the AP Controller?
To move APs to a different AP group and apply that group's configuration settings, follow these steps: Go to Configuration > Wireless > AP Group tab. Select the desired AP Group you want the APs to belong to and click Edit. Scroll to the bottom of the page. Move the AP from the Available column to the Member column. Click…
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How to capture the AP uplink packet via mirroring?
Why need to capture the AP uplink packet FAQ Content: In certain troubleshooting scenarios, capturing the AP uplink packet is necessary. For instance, you might need to verify if the AP is forwarding the client's DHCP Discover packet to an uplink device such as a switch, gateway, or DHCP server. This article provides…
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How to measure signal overlap for effective client roaming?
To ensure smooth client roaming between two APs, it's crucial to have consistent SSID and security settings. This means setting up both APs with the same SSID and security method. Another critical aspect is signal overlap. This FAQ guides you on setting optimal signal overlap. The Wi-Fi coverage from the two APs should…
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How to collect diagnostic information from a Controller-managed AP via GUI?
Objective: To collect diagnostic information from a Zyxel AP managed by an AP controller, you will need to use the controller's web interface. Step-by-Step Guide: Log into the AP Controller's Web GUI. Navigate to Maintenance > Diagnostics > Diagnostics tab > AP tab. Move the AP for which you need to collect the diagnostic…
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What do the indicator lights on the NWA210AX uplink port signify?
The NWA210AX is a Wi-Fi 6 capable AP featuring a 2.5Gbps multi-gigabit Ethernet port. The AP's uplink port displays different light colors based on the link rate: A green light indicates a link rate of 2.5Gbps. An orange light indicates other link rates (1000/100/10 Mbps). Additionally, blinking lights signify that data is…
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How to Remote Capture Wireless Packets through an Access Point?
Capturing wireless packets in the air is a valuable diagnostic tool for network administrators to monitor and troubleshoot of a wireless network. This process involves intercepting and logging the data packets that are transmitted over the air between wireless devices and access points. It helps in analyzing network…
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Understanding Mesh Technologies: WDS, Smart Mesh, and ZyMesh
In our networking infrastructure, we provide three distinct mesh technologies: WDS (Wireless Distribution System), Smart Mesh, and ZyMesh. Each of these technologies is tailored to different management frameworks and usage scenarios. WDS is primarily designed for standalone mode APs to extend network systems, providing…
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Unveiling the Advancements of WiFi 7: A Revolutionary Standard
In this article, we'll delve into its potential advantages, provide an in-depth overview of this cutting-edge advancement. Introducing WiFi 7 WiFi 7 is the next-generation WiFi standard, designed to provide an Extreme High Throughput (EHT) WiFi experience. It operates in the 2.4GHz, 5GHz, and 6GHz bands, making it capable…
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How to turn the LED lights on AP off?
If the LED lights on your APs are distracting or unsuitable for the setting, you can turn them off easily. This guide provides the steps to do so. Login the AP local GUI and navigate to the settings by following this path: Maintenance > LEDs > Suppression In this screen, you check the Suppression On box Click Apply
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How to Reboot a Zyxel Access Point on Nebula mode?
This FAQ offers step-by-step instructions for rebooting Zyxel Access Points. Whether you're facing performance issues, updating the device, or making configuration adjustments, this guide will help you safely and efficiently reboot your device. Power Reboot: 1.Locate the power adapter connected to your Zyxel Access Point.…
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How to check Zyxel AP's MAC address and Serial Number?
This article explains how to find the model number and serial number of your device and showcases the web interfaces of the devices. If your serial number starts with an 'S', for example, S123Z456789, this is how you can identify it. WAX620-6E for example
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How can wireless packets be captured from APs in Standalone mode?
This FAQ applies to Wi-Fi 6 models with firmware versions older than 6.70, Wi-Fi 5 models and small business models such as the NWA50AX, NWA90AX, NWA55AXE, NWA50AX PRO, and NWA90AX PRO. Scenario An IT engineer want to monitor wireless traffic to make sure the entire flow when a wireless station connecting to an SSID.…
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How can wireless packets be captured from APs managed by a Controller?
This FAQ applies to Wi-Fi 6 models with firmware versions older than 6.70, Wi-Fi 5 models and small business models such as the NWA50AX, NWA90AX, NWA55AXE, NWA50AX PRO, and NWA90AX PRO. Scenario An IT engineer want to monitor wireless traffic to make sure the entire flow when a wireless station connecting to an SSID.…