How to collect diagnostic information from a Controller-managed AP via GUI?

Zyxel_Judy
Posts: 2,280
Zyxel Employee





in Other Topics
Objective:
To collect diagnostic information from a Zyxel AP managed by an AP controller, you will need to use the controller's web interface.
Step-by-Step Guide:
- Log into the AP Controller's Web GUI.
- Navigate to Maintenance > Diagnostics > Diagnostics tab > AP tab.
- Move the AP for which you need to collect the diagnostic file from the "Available APs" column to the "Selected AP" column.
- At the bottom of the page, click the "Collect Now" button.
- A pop-up window will appear showing the progress of the collection. Once the process is complete, click "Download" to save the diagnostic information.
Zyxel_Judy
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