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Why does AP’s 5G radio channel width switch from 160MHz to 80MHz?
The Access Point can operate on a 160MHz channel width, but if it detects radar signals, it must switch to an 80MHz channel. This switch happens because the AP needs to comply with regulatory requirements to avoid interfering with radar systems. If you encounter 5G radio channel width switch from 160MHz to 80MHz, go to…
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How to turn the 6 GHz radio off on the access point? (controlled by Nebula)
Nebula does not have a button to disable 6 GHz radio currently. You can unselect the 6 GHz band in your SSID setting to disable the 6 GHz radio.
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How to determine the AP’s total transmit power (EIRP)?
To find the total transmit power of an AP, you can access and download the AP datasheet from the Zyxel Download Library . This document provides information on the AP’s total transmit power. The total transmit power is calculated by adding the antenna gain to the conducted typical transmit output power. The image below is…
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Why should connect to a 5G Wi-Fi network instead of a 2.4G network when the 5G signal is weaker?
Choosing to connect to a 5G Wi-Fi network over a 2.4G network can offer several benefits, even in situations where the 5G signal might appear weaker. Higher Speeds: 5G Wi-Fi networks can provide significantly higher data speeds compared to 2.4G networks. This means that even with a weaker signal, the data transfer rates on…
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Why Does the AP Show Different Output Power Values in Firmware Versions above V6.60?
Some users may have concern seeing power value decrease after AP firmware upgrade. The difference in the displayed output power values after firmware versions V6.60 due to an upgrade in the WiFi driver version. It's important to note that the actual transmit power (tx power) remains the same across both versions. This…
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What is the Smart Antenna and how does it work?
Feature Introduction Smart Antenna Technology is designed to enhance WiFi performance, especially in complex environments. It plays a crucial role in modern wireless communication systems by addressing several challenges that conventional antenna systems face. This technology is particularly relevant for environments where…
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How to Verify AP Load Balancing in a Controller-Managed Network?
Answer: When the load balancing feature is enabled, to check the load balance status of an AP, begin by: Logging into your controller's web GUI Navigate to the Monitor » Wireless » AP Information from the left sidebar. Once there, click on the Radio List tab option, and find the Loading column. This column displays the…
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How to Monitor AP channel and channel Load in Controller-Managed Networks?
Answer: To view the current channel and channel load of an Access Point (AP) managed by an AP controller: Logging into your controller's web GUI Navigate to the Monitor » Wireless » AP Information from the left sidebar. Once there, click on the Radio List tab option. This tab displays all the relevant information about the…
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How can I switch between Ceiling Mode and Wall Mode on my Dual-Optimized Antenna-supported AP?
You can transition between Ceiling Mode and Wall Mode using various methods, including utilizing the hardware switch on the access point, configuring it through the Nebula Cloud interface, accessing the local web GUI in standalone mode, or using the AP controller management interface. For more details please refer to this…
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How do I choose between Ceiling Mode and Wall Mode for my access point?
Choose "Ceiling Mode" for typical network environments by installing the access point centrally on the ceiling with LEDs facing downward. Opt for "Wall Mode" when dealing with longer, narrower spaces by mounting the access point on a wall.
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What is the Dual-Optimized Antenna feature in Zyxel access points?
The Dual-Optimized Antenna is a feature available in some high-end Zyxel access point models. It offers two operating modes, "Ceiling Mode" and "Wall Mode," which optimize wireless signal transmission for different installation scenarios. For more details please refer to this article:
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Introduction to Dual-Optimized Antenna for Access Point
Introduction Some Zyxel access point models feature the "Dual-Optimized Antenna" functionality. These access points (APs) offer different modes tailored for various installation scenarios and environments. To ensure optimal wireless transmission quality, this informative article to guide you through the proper utilization…
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How to Configure The BandFlex Settings on Nebula
In the world of wireless networking, maximizing the efficient use of the radio frequency spectrum is vital. This is achieved by choosing the correct radio band for your devices. For this purpose, we focus on Zyxel Nebula, a cloud-based networking solution, which enables you to easily configure the radio band settings of…
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How to Set up RSSI Threshold to Avoid Low Rate User Connection Affected Wireless Performance?
The example instructs how to set up RSSI threshold. RSSI threshold ensure wireless clients receive good signal to prevent them from being impacted by the others with poor signal. There are two RSSI value to set. One is station signal threshold which sets a minimum client signal strength to connect with AP; the other is…
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Why is the Tx Power not always the same as the typical transmit output power on the AP's datasheet?
The product specification, such as the Typical transmit output power, is defined as its maximum conducted (without Antenna gain) RF output power at all conditions. The actual output power of the AP varies by its channel, channel width selection (20/40/80Mhz) and data-rate (1~54Mbps, MCS0~MCS7), and it dynamically changes.…
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How to prevent the client always connecting to the SSID with the weakest signal?
There is no way to prevent this situation if using a stand-alone AP. However, if the AP is managed by NXC, then the answer is yes. There is a function in the NXC to disconnect the client, which is connected to the SSID with a weak signal that is lower than the signal threshold you set on the NXC. After the client was…
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Why can’t a wireless AP’s output power go up to 30 dBm as big as the NXC can support?
Why can’t adjust a wireless AP’s output power go up to 30 dBm as big as the NXC can support? 1. Although the default output power setting for wireless APs is 30 dBm on the NXC. 2. The output power of the connected wireless APs can’t really go up to 30 dBm. When you set the output power value to 30 dBm, the connected…
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How to use an AP in monitor mode to capture wireless packets?
If there are some wireless issue for stations, like WiFi disconnection or station is hard to associate the AP...etc and the support people want to capture the WiFi packets without wireless adapter, the Zyxel AP can be a monitor mode to capture the wireless packet for checking. Which ZyXEL wireless AP models can support…