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Do APs managed by the FLEX H controller support the whitelist MAC filter function
Starting from uOS version v1.36, APs managed by the FLEX H controller support the whitelist MAC-filter feature (also known as the Policy Client function). To use this capability, please ensure both the FLEX H controller and the managed APs are upgraded to v1.36 or later.
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The maximum number of voucher codes can be produced
Users can create an unlimited number of voucher codes. However, the maximum number of voucher code can be generated per time is 999.
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The valid range of voucher code length?
The valid range for the length of the unique code on each voucher is 6 – 10.
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How to create SSID and set Wi-Fi password on USG FLEX H AP controller?
The AP Controller on USG FLEX H allows you to create and manage up to 8 SSIDs. Go to Wireless > WLAN Settings > SSID Settings. If your AP is an SB-series model and your topology is simple, we recommend using Simple Mode for quick setup. Steps: Click the Enable button for the SSID profile. Enter your preferred SSID name.…
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[USG FLEX H AP Controller] Why I cannot find the hidden SSID option in FLEX H controller
The Hidden SSID setting is supported for APs managed by the FLEX H controller starting from uOS version v1.36. If your controller is running an earlier version, the option will not appear in the SSID configuration menu. To enable this feature, please upgrade the FLEX H system (and the managed APs) to uOS v1.36 or later.
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Why my device, like iPhone, keep disconnecting to my AP?
Q. Why my device, like iPhone, keep disconnecting to my AP? A. This issue could be related to: The device connects to 2.4G, which signal performance may be less optimal. You can change the SSID associate radio profile only with 5 GHz (and 6 GHz if your model is triple-radio model). The 5 GHz band channel width setting is…
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How to configure the AP to extent my existing wireless network?
Scenario: I have an existing SSID through my current router, and I want to use the Zyxel AP to extend this network. What steps should I take? Answer: Go to the AP's local WEB GUI, add the SSID using the same SSID name and security method as the router's. The steps to create the SSID here:…
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What is IEEE 802.11k/v Assisted Roaming?
IEEE 802.11k and IEEE 802.11v are standards that enhance the roaming experience for wireless clients by optimizing how they connect to the best available Access Point (AP) during transitions. IEEE 802.11k: This standard enables clients to request a list of neighboring APs (called a neighbor list) from the currently…
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What is IEEE 802.1X?
IEEE 802.1X is a network access control standard that enhances security by providing authentication for devices attempting to connect to a network. It is commonly used in both wired and wireless networks. The key elements of 802.1X include: Authentication: It requires the use of an external RADIUS server to authenticate…
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What is the difference between Personal and Enterprise WiFi authentication modes?
Personal Mode: In Personal mode, WiFi authentication is based on a shared password called the Pre-Shared Key (PSK). All users entering the same PSK can connect to the network. This method is simpler and commonly used in home networks or small offices. However, it provides less control over user access. Enterprise Mode: In…
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What Are the Different WiFi Security Standards on Zyxel APs?
WEP (Wired Equivalent Privacy): WEP is an older WiFi security protocol that encrypts data packets transmitted between the access point (AP) and wireless stations to maintain privacy. Both the AP and the wireless stations must use the same WEP key for encryption and decryption. However, it is considered less secure due to…
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What is an SSID and how does it function on a Zyxel AP?
The SSID (Service Set Identifier) is the name that identifies a specific wireless network. It is used to associate wireless stations (clients) with the access point (AP). For a client to connect to the network, it must match the SSID of the AP. In simpler terms, the SSID is the WiFi network name that clients look for and…
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How can a MAC filter list be set up to block specific clients from accessing the network?
A MAC filter list allows or blocks network access based on clients' MAC addresses, ensuring only authorized devices can connect. To block specific clients, follow these steps: Navigate to Configuration > Object > AP Profile > SSID > MAC Filter List and click Add. Enter a Profile Name and select Deny for the Filter Action.…
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How to Configure a RADIUS Server for WiFi Authentication?
Setting up a RADIUS server on an AP provides centralized user authentication and authorization, improving network security. This is ideal for enterprise users managing numerous WiFi clients. Steps to configure a RADIUS server: Go to Configuration > Object > AP Profile > SSID > Security List. Select the desired profile and…
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How to Limit Network Bandwidth for Each WiFi Client?
Limiting bandwidth for each WiFi client ensures fair access to the network, preventing a small number of clients from monopolizing bandwidth. This can be configured in the device settings by defining specific bandwidth limits for individual clients, promoting a balanced network experience for all users. To limit the…
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Does Zyxel AP support the WPS function?
Zyxel AP does not support the WPS function. This is because Zyxel APs are designed for enterprise use, where security is paramount. If you are having trouble connecting a device that only supports WPS, you can try below methods. Configure Advanced Security Settings: set the Security to "WPA-Personal with WPA1." This step…
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Why my APs managed by controller not broadcast SSIDs?
1. Verify Controller Firmware Compatibility: Ensure the AP controller firmware is up to date to support the new models. 2. Ensure AP Status: Check the controller's device information to confirm the APs are online and syncing configurations as expected. 3. Check Radio Profiles: Confirm that the radio profiles are configured…
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DPPSK with External Server
Dynamic Personal Pre-Shared Key (DPPSK) is a powerful feature aimed at enhancing user privacy and data integrity in a wireless network by assigning unique passwords to individual clients. This ensures that each client's traffic is encrypted with a unique key, enhancing security. Scaling DPPSK with External RADIUS Server…
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Why some AP features not implement even AP is online being managed by controller?
This issue could be due to a discrepancy in firmware versions between new added AP and controller. Here are the steps to resolve this issue: Update Firmware Navigate to Configuration > Wireless > AP Management > Firmware. Click the "Check" button to look for available latest firmware updates. If an update is available,…
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Creating Segregated SSIDs with VLANs using Zyxel AP and AP Controller(USG FLEX)
Background: In the office environment we would like to seperate the network traffic from employee and guest. Here a guidance to create two SSID in seperate VLAN with Zyxel AP and USG FLEX firewall. Scenario: In this scenario, the AP is managed by the firewall, and there are two SSIDs: one for employees using VLAN10 and one…
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[Nebula] How to configure external captive portal for a SSID with click to continue?
Description: This article shows you how to configure the login page from an external web portal instead of the one built into the NCC. There is an example customized captive portal page, and we can configure the look of the web portal page based on these HTML files. This article uses XAMPP as the external webserver for…