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Performance issues with AiShield
Hi, I have signed for the trial period with AiShield on Multy X router. Performance speed test without the AiShield should get me approximately 950mbit. Now with the service running, I see something around 500mbit. I will do some more longtime measurements but wanted to know if such a difference in speed is considered…
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Why does AiShield still block IPs on the trusted list as threats?
Hi, I use Multy X in my home for wifi and LAN connectivity. I have added some IPs, associated with the TIDAL online music service, to the AiShield trusted list. However sometimes AiShield still blocks these IPs as a threat even though they are trusted. Please can you advise how I can ensure that my music service is always…
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Sky Q issues
I have the Multy twin pack and have had occasional issues with Sky Q connecting, usually with the mini boxes in other rooms. But last week or so we constantly can’t connect, despite resetting all settings on Sky and Multy. Any ideas? My tech knowledge is very basic!! #Others_Feb_2020
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Has the Multy X a firewall?
Hi, has the Multy X any kind of firewall integrated? And if yes is it configurable? thanks #MultyX_Feb_2020
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WSQ50 wall mounting kit
Hello, I can't find any wall mounting kit in ZyXEL's website. Can you give me the p/n? Best regards #MultyX_Oct_2019
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Hive Hub connection problem
I cannot connect a Hive Hub. I have Virgin Media 3.0 in modem only mode, connected to Zyxel Multy X. The Hive Hub is connected to Zyxel by cable bur does not show on Zyxel app or seem to connect to Hive server. #MultyX_Feb_2020
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Not getting optimal speed from Multy X
I have an 500/500 connection in my house and I use the 5 gHz-network. When I`m close to the main router, I get 500/500 with no problem, but in my office, I get 350/300 at max. The office is about 10m away from the second router. My house has a size of 190 square meter, and this system is said to give good speeds up to 460+…
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Connection problem between MultyX Nodes after Firmware update V2.20(ABKJ2)C0
In my Mesh Environment exist three Multy X after the firmware update it is no more possible to connect node 2 and node 3 to the Primary multy x. I reseted all Multys and try to connect without success. I can add the node 2 but after adding to the Mesh Network it is grey out and offline. I sended my logfile via Multy IOS…
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[Multy U] Will we ever see a WPS option in the application?
Hi. Will we ever see a WPS option in the application? #MultyU_Feb_2020
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Can’t connect Google Home to Multy U router
Hi! Just bought the Multy X Multy U and tried to change the wifi-settings to the new one. I get as far as to the google home connects to wifi but it says that something went wrong and that my mobile device and google home can’t connect to each other and therefore I can’t complete my configuration. Is there som setting that…
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WSR30 Bluetooth
I have seen this seems to be a big problem of trying to add a multi but not being able to connect to Bluetooth! Trouble is I can’t seem to find a solution other than find another phone! Please does anyone know how to solve this problem #MultyU_Jan_2020
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Multy X - transfer control app
I have set up a WiFi network with several Multy X, there I used the app. Now I want to transfer control of the network and the app, how does this work? #MultyX_Jan_2020
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Multy - WiFi 6 support
Will my mesh system support WiFi 6 or will it require a new router upgrade? #MultyX_Jan_2020
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marantz Multy x
Добрый день, ресивер Marantz 1710 и Denon Heos Link HS2 находятся в одной локальной проводной сети с модемом Huawei HG8245Hv5, сигналы приложения системы Heos для управления оборудованием Heos отправляются с телефонов на ОС Android и Apple. Беспроводная сеть реализована на устройствах Zyxel Multy X. При передаче синала…
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Multy X WiFi connections drop dead
I have two Multy X nodes. My computers and especially Android devices can suddenly lose connection, stating "no internet" even though the wifi connection seems OK. Only switching the wifi off and on again on the devices restores the connection. This usually happens also during the night, everything's fine in the evening…
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Multy Mini Support Daisy Chain?
I know that the Multy Mini does not currently support the Daisy Chain feature in a Multy X mesh network, but I would like to know if this is something that is impossible due to hardware limitations or if it could potentially be added in future firmware updates. If so, is it under active development? #MultyMini_Jan_2020
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Multy X Backhaul Speed Drop with Latest Firmware
I recently updated to Multy X firmware V2.20(ABKJ.2)C0 and my backhaul speed has dropped from 350Mbps+ to 250Mbps. Didn't change the router locations or any other configuration settings. Are other people experiencing this? My internet connection maxes out at 200Mbps but it still seems odd. #MultyX_Jan_2020
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Low Backhaul on AC3000 Multy
The backhaul between my two AC3000's is only 288mbps transfer rate. I thought I would get something over 1000. The Multy App says the locations are optimal. Is there any chance I have messed the settings? #MultyX_Jan_2020
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Multy Mini Firmware V1.00(ABOF.7)C0
I just got a Multy Mini and the app is reporting it loaded with firmware V1.00(ABOF.7)C0 - I can't find any reference to this firmware anywhere. Anybody know if there are release notes, when it came out or what was updated? #MultyMini_Jan_2020
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Connection Issues with latest Firmware V2.20 (ABKJ.2)
Hi, I've never had problems with my Multy before but after the latest firmware upgrade to V2.20 ABKJ.2 I'm experiencing some strange connection problems on my WLAN. Zyxel Multy X Tri-Band AC3000 It happens sometimes that after some time browsing the web, my smartphone cannot download any data anymore. I checked the WLAN…
