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How to limit Wi-Fi available time with Nebula?
To limit Wi-Fi available time using Nebula, follow these steps: Go to SSID Settings: Navigate to Configure > SSID advanced settings Select the SSID you would like to limit access time > find SSID schedule section > Enabled > configure the timeslot [NEBULA] How to configure SSID schedule? Save Settings: Once you've set the…
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Why can't some clients connect to SSID after enabling MLO?
Scenario After enabling Multi-Link Operation (MLO), certain devices cannot connect to my 2.4GHz/5GHz/6GHz SSID. Disabling MLO resolves the connectivity issue. Root cause When an SSID with MLO is enabled on 6GHz, the SSID security is automatically converted to WPA3-related settings as per specifications. Some devices,…
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What happens when an MLO SSID is broadcast on 6GHz?
When an MLO SSID is broadcast on 6GHz, the SSID security must use WPA3-related settings. For example, if a user applies an MLO SSID with WPA2 security to 2.4GHz, 5GHz, and 6GHz bands, the system automatically converts the security to WPA3 because the service includes the 6GHz band. The Access Point (AP) will generate event…
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Does NWA55AXE support WPA Enterprise?
Yes, starting from firmware version 7.00P1, the NWA55AXE supports authentication-related features, including WPA Enterprise. The configuration path: Site-wide > Configure > Access points > SSID advance settings > Network access For more details about the feature and configuration, please refer to these articles. WPA…
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Does NWA55AXE support MAC-based authentication?
Yes, starting from firmware version 7.00P1, the NWA55AXE supports authentication-related features, including MAC-based authentication. The configuration path: Site-wide > Configure > Access points > SSID advance settings > Network access For more details about the feature and configuration, please refer to this article:
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Does NWA55AXE support Dynamic personal PSK
Yes, starting from firmware version 7.00P1, the NWA55AXE supports authentication-related features, including Dynamic personal PSK. The configuration path: Site-wide > Configure > Access points > SSID advance settings> Network access For more details about the feature and configuration, please refer to this article:
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Does NWA55AXE support captive portal?
Yes, starting from firmware version 7.00P1, the NWA55AXE supports authentication-related features, including captive portal. The configuration path: Site-wide > Configure > Access points > SSID advance settings > Network access
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How to Create WiFi for NWA50AX (Nebula) to Extend Your Existing WLAN
Scenario/Background When setting up a wireless network, you might want to extend the WiFi coverage by creating an SSID on a new access point or router that is identical to the existing SSID of your current network. This allows seamless roaming for devices as they move between different areas covered by different access…
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I need a 2.4 GHz network, how to configure it on NWA50AX (Nebula)
Follow these steps to configure a 2.4 GHz network on Nebula. Configuration Steps Path: Configure > Access points > SSID settings Enable Advanced Mode Add a new SSID Edit the New SSID Enter a name for your SSID (e.g., "WIFI 2.4GHZ"). Toggle the switch to enable it. Configure the security settings, choosing WPA2 for security…
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Why some devices bypass the captive portal on wireless network?
The issue where some devices gain access to the internet without completing the captive portal can be due to several factors. Here are the steps to check and resolve the problem. Modern devices and browsers often default to HTTPS, which might bypass the captive portal if network rule not configured to intercept HTTPS…
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Why can a device connect to SSID without being on the MAC list?
This issue may arise if your SSID settings are configured to allow clients to access the network without signing in or passing the authentication, except they are explicitly blocked. If the Nebula Cloud Authentication Server (NCAS) is temporarily disconnected or unreachable, the system defaults to allowing connectivity. To…
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How can I enable MLO in Nebula?
To enable MLO, please go to Configure > SSID advanced settings > Advanced settings > MLO Note: Choose at least 2 bands Clients must have MLO capability to experience this feature As of now, supported models are NWA130BE, WBE530, and WBE660S
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Does NWA55AXE support Captive Portal feature?
Yes, at the time of this writing, NWA55AXE support Captive portal feature with V7.00P1 firmware version. You can configure it in two ways: Captive Portal with Nebula Cloud Authentication: For setup instructions, please refer to our community guide: Captive Portal with RADIUS server: For setup instructions using Windows…
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What Allows an Unauthorized Client to Connect to the Network when using NCAS?
Some admin may concern the issue where a user is not on the Nebula Cloud Auth Server list was able to connect to SSID. When SSID currently security or sign-in method configured as auth with Nebula Cloud Auth Server. It means when a device tries to connect to the network, it needs to authenticate via the server. However, if…
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Why is a client not in the NCAS MAC Auth list able to connect to network?
This issue occurs because of the current settings on the Nebula Cloud Auth Server disconnect behavior. When a device tries to connect to the network, it needs to authenticate via the server. If there is a network issue preventing the server from being reached, the system reacts based on preset instructions. If the SSID…
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Where can I configure WPA as SSID security on Nebula?
Starting the process of establishing a WiFi network in Nebula begins with step: configuring an SSID. The SSID represents the network that is actively being transmitted. This guide assists you in configuring an SSID for your Nebula devices, complete with the basic settings. Log in to your Nebula…
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[Nebula] Can Captive Portal Be Used Without a License?
Captive portal is a valuable feature for managing network access and enhancing security. Here's what you need to know about using Captive Portal and its licensing requirements. License Requirements for Captive Portal Captive portal can be used without a license. Note SSID Broadcast: The Captive portal SSID will only…
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Can We Personalize DPPSK Notification Emails?
Nebula DPPSK offers enhanced security for user accounts by assigning unique pre-shared keys to each user. Here’s how you can create a DPPSK and the current limitations on customizing the notification emails. [NEBULA] How to use dynamic password for each client with DPPSK? When create DPPSK, you can enter the email address…
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How to enable Band select to attempt steering clients from 2.4GHz to 5GHz?
Using band select helps manage network traffic by steering clients from the 2.4GHz band to the 5GHz band. This can reduce congestion and improve overall network performance, especially in environments with many wireless devices. The goal is to enhance user experience by leveraging the less crowded 5GHz band, which offers…
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How do I change the captive portal logo?
A: Go to Site-wide > Configure > Access points > Captive portal customization > Logo Click the "Choose File" Please note : Images larger than 244x190 will be resized and upload file size is limited to 200 KB. We recommend PNG (preferred due to transparency), JPEG and GIF formats.