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Why Can't Zyxel AP Set WPA3 Personal Only Authentication?
Zyxel AP currently do not support setting WPA3 Personal as the sole authentication method. This limitation is due to the implementation of the WPA3 transition mode feature. WPA3 is a newer security standard that provides enhanced security features. However, not all client devices are capable of supporting WPA3 yet. To…
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[Nebula] Understanding WPA3 SSID
Scenario: Your network includes a variety of devices with different encryption capabilities, including WPA3. You're considering configuring the security method to WPA3 but are unsure if WPA2 devices will still be able to connect or whether let only devices with WPA3 capability to connect to the WPA3 SSID. This FAQ will…
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What is the voucher for wireless clients?
A voucher is a unique printable code that allows a user to authenticate with a Wi-Fi network for a limited period of time. A user connects to the Wi-Fi network’s SSID and then enters the code in a captive portal. After a successful login, the expiry time of the voucher starts counting down. Vouchers are useful in…
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How to Turn Off WiFi to Limit Children's Network Access at Night?
Limiting children's internet access during nighttime can be important for their sleep and health. Here's a straightforward way to turn off your WiFi at specific times. 1. Go to Access Point > Configure > SSID Schedule. Set SSID off times to disable WiFi module during those periods. Reference for SSID scheduling: Remember…
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How to effective management of AP for Nighttime Deactivation with Nebula?
Efficient management of network resources is crucial, especially for wireless access. An important aspect of their management involves the ability to control their operational status, such as deactivating them during non-business hours for security and energy-saving purposes. This guide outlines the process of managing…
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How to enable the 6GHz radio of your Zyxel AP with Nebula mode
Introduction: As technology continues to advance, modern Wi-Fi networks now embrace additional frequency bands, including the 6GHz spectrum, providing enhanced bandwidth and accelerated network speeds. This guide is designed to assist you in configuring the 6GHz frequency band and establishing a successful connection. Step…
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Why specific wireless clients cannot find the SSIDs?
Range Issues One of the most common reasons for specific devices may not detect a Wi-Fi network is due to range issues. If your device is too far from the wireless router or if there are physical obstructions like walls or large metal objects, the Wi-Fi signal might not reach your device. Here are a few steps to resolve…
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How to edit captive portal’s Registration page by HTML?
This FAQ has previously guided you how to change of a captive portal layout by editing the HTML and CSS code. If you need instructions on how to modify the Registration page (which is part of the Login page) of the captive portal using HTML, please follow the steps outlined below. Navigate to Configuration > Access points…
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How to resolve your Wi-Fi client cannot see the 6G radio SSID.
Issue Description: As the Wi-Fi 6E products become more and more popular, there are many users got the same issue, why cannot see the Wi-Fi 6E SSID or only connect to 2.4G or 5G even done the setting on AP and purchased new Wi-Fi 6E AP. Resolution: There some of the general reasons may cause you cannot see the Wi-Fi 6E…
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What is the Maximum Character Limit for Message Text in Nebula Captive Portal page?
When configuring the captive portal on the Nebula for access point at Site-wide > Configure > Access points > Captive portal customization > Click-to-continue/Voucher/Sign-on page > Message. It's important to note that the message text field has a maximum character limit of 4096 characters. This limit includes all…
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How to configure unique SSID on specific Access Points on Nebula?
To set up or add an unique SSID for a specific AP in your Zyxel network, follow these steps: Go to Devices » Access points page on Nebula. Find and select the AP you wish to configure. Click on the 'Tag' button. In the 'Add' field, enter the desired tag value and click 'Add new'. Go to Configure » Access points » SSID…
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Is it possible to set a custom password for my device after it is registered with Nebula?
Once the device is registered and managed through Nebula, it adopts the local credential password set in the Site settings of Nebula. This approach is adopted to simplify and unify the management of devices on the cloud. Currently, it is not possible for users to change the password for a specific device once it is managed…
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Why am I unable to find the SSID settings in the local GUI when my device is registered to Nebula?
Answer: When your Zyxel device is registered to Nebula, it's designed to be primarily managed through Nebula's cloud-based platform. This means that most feature settings, including SSID configurations, need to be done directly in Nebula. The local GUI on your device allows only a few basic settings modifications when…
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How to Configuring SSID for VLAN-specific DHCP Allocation in Nebula Network?
In some networking scenarios, there's a need to ensure that clients connecting to a particular SSID are provided with an IP address by a specific DHCP server. While Nebula AP operate in a bridged mode and do not directly offer DHCP services, this guide will walk you through how to do so. Topology and Scenario Gateway…
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How to use Two-Factor with Google Authenticator for SSID
Introduction In today's digital age, securing your Wi-Fi network is more important than ever. Two-factor authentication (2FA) adds an extra layer of security beyond just a password. This guide will walk you through setting up 2FA for your SSID using Google Authenticator. Configuration: Begin by navigating to Configure >…
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Why can't I find SSID advanced settings in the Nebula Navigation Bar?
Answer: The SSID advanced settings are not visible because the advanced mode is currently disabled. To access features like Captive portal customization, SSID availability, and Traffic shaping settings page: Navigate to the Nebula navigation bar. Go to WiFi SSID settings. Enable the advanced mode option. Once activated,…
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How to Provide User Wi-Fi Access via a QR Code for Wireless Network Access?
In modern business settings, it's increasingly common to provide wireless access for visitors, clients. Instead of handing out lengthy passwords, an efficient approach is to utilize QR codes. Scanning this code gives users instant access to the wireless network, simplifying the connection process. Nebula provides Wi-Fi…
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Can WPA2 devices be blocked from connecting to a WPA3 SSID?
As of this writing, Nebula's front-end configuration doesn't offer a direct way to block WPA2 devices from connecting to a WPA3 SSID. However, you can accomplish this by configuring each AP individually through CLI commands. Identify the specific SSID security profile. In this example, let's configure for SSID2_testing.…
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Is a WPA3 SSID compatible with WPA2 devices?
For sure, devices that have WPA2 capability can connect to an SSID using the WPA3 encryption method due to the transition mode.
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How to configure a hidden SSID on Nebula access points?
A hidden SSID, or Service Set Identifier, is a wireless network name that remains concealed during WiFi scans. This provides an added layer of privacy and security to your network. While it won't make your network completely invisible, it can be beneficial for certain use cases. How to configure? To establish a hidden SSID…