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Load balancing tag
Hi, I noticed the load balancing tag option in the detail page of the WAP. how can this option be utilised? does it have anything to do with the load balancing in the AP & port settings page?
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How to force or assign a client to connect to a specific AP?
Beyond assigning a unique SSID to each AP is there a way to force / assign a specific client to a specific AP?
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[NEBULA] Cannot create Virtual Server Rule, same Public Port and Multiple Allowed Remote IPs
I am trying to create new virtual server rules to expose port 443 but to only allow access from a number of defined 'Allowed Remote IP' addresses. However if I create multiple rules for public port 443 and then try to add it several times with different Allowed Remote IP entries - such as 51.140.188.39 and 88.68.100.40 - I…
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Change website idle timeout for Nebula
Hi, Not sure if this is possible, is there a way that I can increase the idle timeout for my Nebula cloud account? If I'm on a site (or at my office desk) all day I'd rather not be logged out every 10 minutes and have to keep inputting username / password / MFA / pick site etc etc.especially if there is nobody else on site…
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Firmware status = Dedicated
Hi, we have a switch, previously used by support to take some logs, which is flagged with the Dedicated Firmware status. I cannot upgrade it from NCC anymore. How can I bring back to switch to normal mode to follow upgrades ? Sebastien
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Triple site-to-site problem
We have 3 sites, each with a nsg 100. Two of them are connected to a fritzbox. The other one is behind a "Digitalisierungsbox", a router of a german manufacturer. They are all connected site-to-site. The site with the Digitalisierungsbox is connected to both of the other sites and it's working fine. The other two sites can…
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Problems with NWA1123-AC PRO/Nebula Blocking Clients at Random
I have scoured the web and the forums and have yet to find a solution. Our customer is reporting that their devices can see the SSID, try to connect, but are unable to connect to the SSID. Some devices work for a while, but later get randomly dropped. The AP is running latest firmware v6.10(ABHD.3), yet problems persist.…
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Black listing wildcard issue on NSG50 V1.33 ABHP.4
Among numerous domains in my NSG50 Black list at Security gateway > Configure > Security service I have the following wildcard entry: *.ggpht.com The issue is that the wildcard does not seem to be behaving in the expecting manner. If I browse to: https://yt3.ggpht.com/ then my browser displays a response from the web…
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NWA1123-AC-PRO IPv6 configuration
The specs and user manual for the NWA1123-AC-PRO, V5.46(ABHD.0) Access points claims support for IPv6. The user manual Version 5.2 shows screens for configuring IPv6 adresses for the access points as well as screens displaying IPv4 as well IPv6. Nebula Control Center and the local admin page allow to set IPv4 address only.…
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What is best practice for installing NAP203 location?
Residntial condo location. Currently installed in back of unit utility closet (hot water tank), wall mount. Very erratic WiFi performance. Moving it out into open area of living space, ceiling mount giving better faster results. Unable to find info related to installation location and physical barriers or interference.
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External captive Portal redirection
Hi everyone, We have some installattions with NAP and Nebula Pro management. Over this scenario, we have integrated an external captive portal and radius platform Customers who have our platform integrated with Zyxel Nebula are complaining because the redirection to the external captive portal is not performed correctly.…
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Using a POE Injector with Nebula WAP
Hi- i want to use a POE injector with NWA1123-ACv2. But the WAP doesn't seem to power up when I use the injector. It works fine with the included power adapter, and the integrity of the CAT6 has been checked and is fine. I purchased a TP-Link Gigabit PoE. Model TL-POE150S. Do I need a specific one? Is there something I…
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[NEBULA] VMG8924-B10A - other options
Hi, My networking knowledge is fairly basic - although I do know my way around IT more generally - and was looking to learn a bit more as I set-up my home network. When I get my home broadband connection I was given a broadband router, a Zyxel VMG8924-B10A. This worked okay but I had quite a few issues with wireless…
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NWA1123-ACv2 Upgrade failed
Hi, I was trying to Update my NWA1123-ACv2 to an newer Version. Currently i have an old Version on it (Blue UI). If i'm trying to Upgrade it , it always stays on the same Firmware after a 3 min Timeout and no reboot. I get no Error Message. WebUI Upgrade nor FTP Upgrade Method seems to work.
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[NEBULA] NSG100 LTG Use LTE as backup line at WAN2
Hi I have a NSG100 with fixed internet line on WAN1 and an LTE router which is the backup line on WAN2. The problem is that when I take down the line on WAN1 the VPN will not come up again via the LTE line, when I connect the line at WAN1 again the VPN comes up again after a few seconds. I have configured WAN1 as primary…
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How do I manage the XGS1930-28HP
Hello there, I've got myself into a bit of a situation which I will explain here in short: About 2 years ago we purchased a Zyxel XGS1930-28HP for home use. We didn't really need it until a few days ago, when we were actually installing and using all the ethernet ports that are placed in our house (about 22 of them, of…
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Download speed slower on AP than directly off switch
Hello, we find that the download speeds when a computer is connected WiFi to an Access Point is significantly slower than when a computer is connected directly to the switch. Are there AP settings that need to be modified? Or is this a limitation of the Nebula AP product?? Nebula Access Point: firmware: V6.10(ABIN.2) The…
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Nebula - Fast Roaming?!
Hi Everyone, One of my client wants to learn that how fast roaming will continue without Nebula(mean internet access actually) connection? I mean, let's consider that internet connection lost at some hotel which using just nebula dedicated access points, there is no hardware controller. So which device will be controller…
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Remote Site VPN connection to another VPN
Hi, we have a functioning Remote Access VPN. When we connect all devices in our site are visible. We have created a Site to Site VPN with one client. If we connect from our site the connection works, if we try connecting from home, after having successfully connected with the remote Access VPN, we cannot see the server. As…
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NSG300 Port Grouping
Is it possible to set multiple LAN ports to one LAN interface on the NSG300? Both the NSG100 & NSG200 allow that ability with Port Grouping but I can't find a way to do it on the NSG300. It doesn't make sense that a higher model unit would have less flexibility than lower models in the same family.
