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Blocked access to ATP800 HA when pressing PPpoE connect
Hello, I have a serious problem with an ATP800 installation in HA v5.39. When trying to activate PPoE disconnected from a WAN, by pressing connect, the counter starts counting and access to the ATP800 as an admin user or any other user is lost. The user and password screen appears but access is not possible. Only by…
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SecuExtender disconnected after 8-10 seconds
I found some post which is about some connection issue for SecuExtender in HP laptop, but I already updated the latest Wi-Fi driver, Firewall firmware and using SecuExtender 4.0.5.0, but my new HP laptop just connect to my Zyxel firewall 8-10 seconds, the connection is gone. I found the user still login in the firewall. In…
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USG20W-VPN problem after 5.39 upgrade with Geo Policy
Hi, I have two USG FLEX 50W (USG20W-VPN) that after upgrading to firmware 5.39 blocked ALL incoming rules with Local Geography (Italy)... Now I have set "Source IPv4" on "Any" to solve the problem on both device. On USG 200 and 100 no problem... any idea? Greetings Cristian
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Important Zyxel Resource is Down
Hello, I was trying to set up an L2TP VPN today and when I clicked on "Configuration Walkthrough" it popped up a dead page (url listed below).https://kb.zyxel.com/KB/searchArticle!viewBlob.action?attOid=14441 I checked with a third-party site to see if it was just us and it wasn't. Also, according to MX Toolbox, there is…
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USG Flex 200 internet issue
Hello! Internet issue. In the case of WAN1 internet, some websites do not load, but when I switch the device to WAN2 (policy route), the page loads immediately. What could be the reason for this? The content filter is turned off. Balázs
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URL Cloud query Disabled
Hello, please tell me this question: we have set up filtering (URL Filtering), how to configure it so that requests do not go to the URL Cloud query and are processed locally on the device(ATP200) S/N S232L42102831 5.39(ABFW.0)
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Port Security
Hello, An other thing what i am missing. (or i cannot find it) Port security. We want to secure all networks of our customers for unknown devices. the first option i was thinking about is mac vlan. So i can put known devices in a seperated vlan automatically. But i cannot find it, so next thing was port security. (learning…
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Trans-zone SMB BWM: any howto available?
I have computer on DMZ and Backup destination on LAN1. I'd love to regulate bandwidth between for SMB/CIFS between these two hosts (on different zones and interfaces) for allowing smooth backups while not killing the firewall performances/services between zones (and internet). Security policy with time condition: achieved.…
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Google Authenticator not available on USG
Have USG40 running V4.65(AALA.1). According to the various docs and release notes I should be able to use Google Authenticator for both Admin & VPN Access, however the only options shown are SMS and email. What needs to be done to enable Google Authenticator?
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Firewall USGFLEX200H
I've a Zywall 110 and I need to change it (end of life) I'm looking for a product that can load the configuration file of my Zywall. Is it possible? USGFLEX200H could be the correct one?
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Geo IP filter works too much
I'd like to block traffic from China and I set Geo IP filter. Traffic from China is blocked. But part of traffic from Japan is also blocked. I must receive traffic from Japan. What can I do?
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1:1 Nat or Virtual Server
I cannot get this to work. My WAN address is (300.1.1.1) obviously not real. But I need to connect to a Mesenger Server in my LAN with an address of 192.168.1.210 utilizing ports 14121n 14122 and 14123. I have created the following, but cannot get it to work. I have disabled the Windows 10 Firewall to test on the…
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RDP rule for USG50
Hello! I need a walkthrough to make several rdp rules for USG50.
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IKEv2 android e ios
Hi, I followed this guide step by step: https://support.zyxel.eu/hc/it/articles/8805317185298-VPN-IKEv2-con-chiave-precondivisa-su-dispositivi-mobili-invece-di-L2TP#h_01HB6CZ4685VCSJ22W1NW2J98E but I can't log in to VPN, when I try to connect for example from Android, I get a message saying "connection not secure" and then…
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SecuExtender for MacOS15
When can you expect an updated version for Mac OS 15?
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Can SSL VPN Mac OS X client be activated after EOL?
Since the SSL VPN client for Mac OS X has reached EOL and new licenses cannot be purchased anymore, my question is: can existing unused licenses that have been already bought be activated on newly installed clients?
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USG FLEX 500 Exclude equipment from planning
Hello, I'm working with a USG flex 500 and i create a planification to shutdown internet connection. It works well but now, i need to exclude to equipment and i don't know where is the exclusion on the schedule. Does anybody knows how to exclude two equipment or IP adresse ? Thanks for your answers.
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VLAN Egress Bandwidth Not Respected on ATP?
Hello, I was setting up some equipment today which has minimum bandwidth requirements. So, I ran a speed test and was surprised by the results. Currently, the ingress/egress bandwidth is set to 10240 Kbps on the ATP. According to the docs, ingress is just filler for later use. Anyway, the speed test showed roughly 10 Mbps…
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How to set up Android 14 for L2TP via IPSec for ATP100
Hi, We use VPN on ATP100 using L2TP (IPSec). Everything still works on Android 12 and older. L2TP (IPSec) is no longer an option on Android 13 and 14. On Android 13 and 14, there is only IKEv2/lPSec MSCHAPv2, IKEv2/lPSec PSK and IKEv2/lPSec RSA. Which option for Android 13/14 should we select from the image?
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SFP P1 port does not work Link Down
Hello, i have exactly the same issue as described here But device is Zyxel VPN50 (V5.37(ABHL.2) firmware) with ZyXEL SFP-1000T 1000Mbit / s SFP network transceiver module. Is it possible to get it work?
