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Nebula access point stable firmware version update
This discussion has been moved.
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[Campaign] Adventure 2 is OPEN NOW!
The Great WiFi Expedition Greetings, case explorers! Following the excitement of our Switch adventure, we’re thrilled to announce Adventure 2: Uncover the WiFi Network Case is now open on your treasure map! Are you prepared to track down the elusive signals, unveil the secrets, and solve the mystery of networking errors…
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Zyxel WiFi 7 AP is available now!
This week, we've launched the first enterprise-class 22Gbps (BE22K) WiFi 7 access point and it's a real game-changer! Available to purchase from late October 2023, the new WBE660S WiFi 7 access point promises speeds five times faster than the previous generation - so you no longer have to worry about WiFi congestion,…
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[Hotfix] Throughput Issue Identified with Specific Network Cards on NWA50AX,NWA55AXE,NWA90AX
Hotfix For: We have recently been made aware of a throughput issue affecting our AP product. This issue specifically impacts the data reception (receive direction) performance and has been reported when using the following network cards: Intel BE200 Intel AX210 Intel 211 Intel AX 201/411 MTK MT7992 It's important to note…
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How to use ZON to configure Zyxel device basic setting?
Our ZON provide a useful tool to check the Zyxel device status. When you meet one of the problem below, the ZON might help you
to resolve some basic problem: AP offline from Nebula AP keep blinking yellow/amber and green continuously AP didn’t get IP correct AP has IP conflict with other device You want to login into AP…
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FWA510 disconnects several times every day
The FWA510 router disconnects very often from internet. Often when it fails I can ping the WAN ip, but not the DNS ip. Often I can't get info from the router, when I try to login and then I must power off/on. Can you help? I have attached a log file.
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Extension cable for ANT2105 antenna
Hello, I have an outdoor mesh WiFi network composed of several ZYXEL WAX655E (AX5400) units, but I find them too visible in our garden. Are there antenna extension cables available for the ANT2105 antenna that would allow me to hide the ZYXEL WAX655E access points in a hidden spot without affecting their functionality? I…
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NWA130BE - Mesh / Traffic
I just installed two NWA130BE in my home. So far, I am not massively impressed but I'll give it time to figure out. One question I have is why does a 'client' show connected to both wireless devices as per the screenshot. Is this expected or additional routing for no reason? Keeping in mind, my main floor is plugged into…
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FWA710 System Failure
Hi all, sorry but I am completely lost. I just got a FWA710. I added a SIM and the LED for the WAN turns Amber. However, the status LED is Red. When I log on to the management site, everything seems to be ok. I do not see anything to be fixed but I do not have Internet access. Can somebody help me? Thank you Roger
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NWA 1123 ACHD mounting plate
I have an NWA1123 ACHD access point that I have misplaced the mounting plate for. Is it possible to acquire a replacement?
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Can't cast to google cast device that is connected to different AP
I have two NWA55AX and one NWA210AX and can't cast to google cast device that is connected to different AP than the device Im trying to initiate cast This is very annoying and I assume quite frequent problem and should be fixed?
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Zyxel WBE660s can't login to dashboard AP, what that mean led on this AP?
I bought wbe660s but it doesn't seem to be working properly for me, I don't have switch with poe++, I connected to injector Zyxel POE12-30W-EU0101F but port uplink shows me led green and orange is on, I can't get to AP (via browser UI), same thing is when I connected power supply USB-c 65W usb-c -> usb-c. Connected only…
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NWA50AX as repeater, power only over PoE?
Hi, I have 2 NWA50AX in simple "Root" and "Repeater" mode. The root is normal PoE, both data and power. In testing, I could not get the 2nd unit to work as repeater until I removed the PoE/data cable and used the adapter for power. This makes sense if the WiFi connection and the ethernet connection were conflicting…
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NWA50AX Pro TWT enabled?
Does the NWA50AX Pro have TWT enabled on firmware V7.10(ACGE.2)? I have clients connecting to this AP that are indicating TWT is not enabled. Is this correct? I've seen a post saying it was temporarily disabled in an earlier firmware due to client compatibility issues. Is this still the case for the NWA50AX Pro and where…
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NWA55AXE débit internet limité à 90 MB/S !
Bonjour, j'ai configuré le NWA55AXE, j'ai bien sélectionné les trois bandes 2,4 5 et 6g, j'ai vérifié mes cables rj 45, mis à jour le firmware, mais le débit reste au maximum à 90 MB/S ! en direct je suis à 1000 MB/s. J'ai connecté pour teste un rj 45 entre mon PC et l'alimentation POE du NWA55AXE et le débit n'est que de…
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Error CLI Number:4-NXC5500
Hi Community, Starting this week, i have been having an issue with NXC5500. The controller is not onboarding WAX655E APs. They are reachable via web access, responding to pings, etc. but offline in NXC. An issue is, every time i am working on the controller in APs management, i get an error-as shown in the image every time…
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NWA5123-NI firmware
Hi all, i am not able to find the last NWA5123-NI firmware - where can I download it?
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Disable AP Isolation.
My internet company just installed a Zyxel router and now I can connect several of my devices, including my google nest and my VR headset. I tried calling my internet provider and they are useless. I read somewhere I might have to disable AP isolation. So I registered onthe Zyxel site, entered my MAC ID and serial number…
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MWA55AXE Disconnects
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Mesh connection dropping
Hi. suddenly the mesh network start to behave strange. it has been working fine the last weeks but now it disconnects random connected devices. The ap goes from green to blue blinking and back to green. even the root ap drops in connection. The root is connected to the 5101 router and have not earlier gone blue and now…
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Vấn đề về broadcast trên Access Point
I am currently experiencing a situation. On a Switch device, two ports are broadcast and those two ports are connected to two Access Points. How can I check which Client device is causing it?
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NWA130BE drops all 2.4ghz connections and wont let anything reconnect.
After about a week of having my new NWA130BE the device has been dropping all 2.4ghz clients and not allowing any to reconnect. A reboot solves the issue. I grabbed diagnostic info while all the 2.4ghz connections are disconnected. Whats the best way to get this to you? Also as far as I can tell nothing has changed between…
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NWA50AXE menu manquant
Bonjour, J'ai acheter d'occasion un NWA50AXE, celui-ci étant géré par Nebulla control center, je l'ai intégré à mon compte NCC puis retirer afin de le gérer en autonome. J'ai bien le login et password par défaut. Par contre pas tous les menus. Avec Zylex One Network Utility, j'ai éffectué un reset configuration to default,…
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Bigger IP range for DHCP
HI, I have a couple oldies NAP303 and NWA1123 And a USG lite 60AX This is for a client based wirelles network. so I can make the open wifi go to vlan 2 and make sure they get the IPrange there but the 192.168.x.x range is limited to 240 address ( ok 254) But I need more and the lease on the dhcp is min 1 day. Can i use the…
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nwa50ax support please
Hi,I have an nwa50ax router and I accidentally sold it to the system and then removed it and now I need to put it in another one and it says that it is not possible because it has already been registered, please help, thank you.