Multy U - red indications

Bkejser

What do I do. Its says that its offline and check power connection.
I have checked power and backhaul. Its seems to work or not ??? How do I remove these red info ???

Brian

tonygibbs16

Hello @Bkejser

I have looked in the user guide at ftp://ftp.zyxel.com/Multy_U_(WSR30)/user_guide/Multy%20U%20(WSR30)_2.2.1%20ed1.pdf and the Red LED can flash slowly or fast after a factory reset, according to page 12.

If it is a slow blink, then it means an error during a firmware update.

A fast blink means that it is doing default restoring.

It might be that your secondary devices are out of range. According to page 48 of the user guide at ftp://ftp.zyxel.com/Multy_U_(WSR30)/user_guide/Multy%20U%20(WSR30)_2.2.1%20ed1.pdf you could check this by doing a WiFi backhaul test.

This troubleshooting article might also help, see https://support.zyxel.eu/hc/en-us/articles/360018495020-Multy-U-Troubleshooting

I hope that this is helpful.

KInd regards,

    Tony