Cannot login after added to Nebula

Makksa42
Makksa42 Posts: 1
edited April 14 in Nebula
I have two XGS1930-28 worked fine until I added them to Nebula site. I cannot login with my local account.
I tried to login with the cloud account, but it did not work.
I restarted them from the cloud but nothing changed.
Is it normal?

Unfortunately i cannot perform a hard restart, because I am at HomeOffice.

Accepted Solution

  • dempie
    dempie Posts: 14  Freshman Member
    Accepted Answer
    Hi,
    are you talking about local access?
    Did you try login credentials from Site-wide / Configure/ General settings?

    dempie

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 76  Zyxel Employee
    Hi @dempie,

    Thanks for answering this question. 

    Hi @Makksa42,

    Welcome to Zyxel community!

    Kindly mention you that device will totally been controlled by Nebula after been added to Nebula, may you share why you need to login local?  
    Melen