Cannot login after added to Nebula

Makksa42

I have two XGS1930-28 worked fine until I added them to Nebula site. I cannot login with my local account.

I tried to login with the cloud account, but it did not work.

I restarted them from the cloud but nothing changed.

Is it normal?

Unfortunately i cannot perform a hard restart, because I am at HomeOffice.

dempie

Hi,

are you talking about local access?

Did you try login credentials from Site-wide / Configure/ General settings?

dempie

Nebula_Melen

Hi @dempie,

Thanks for answering this question. 

Hi @Makksa42,

Welcome to Zyxel community!

Kindly mention you that device will totally been controlled by Nebula after been added to Nebula, may you share why you need to login local?