Spotify Connect not working with VMG3927

Coltrane100
Posts: 2
Hi! I have problems with getting Spotify Connect to work with VMG3927-B50A.
I have Marantz NR1050 AV receiver connected to the VMG3927's WiFi and I can the Marantz AV receiver in ZyXEL's connectivity dashboard correctly and other networking services on Marantz work fine. I can also see Marantz in Spotify app as Spotify Connect destination on all my devices correctly. However, when I try to active it the connection is never established (it just keeps trying and trying).
I have tried the same setup with two other routers and there’s no problem so I believe it’s something related to VMG3927 networking settings.
I found this Zyxel support article that might be relevant but VMG3927 settings look totally different so I can't follow the steps. I have also tried to enable local logs on VMG3927 to check if I can find something but I don't know how to view them.
Any help to troubleshoot would be highly appreciated!
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All Replies
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Coltrane100 said:Hi! I have problems with getting Spotify Connect to work with VMG3927-B50A.
I have Marantz NR1050 AV receiver connected to the VMG3927's WiFi and I can the Marantz AV receiver in ZyXEL's connectivity dashboard correctly and other networking services on Marantz work fine. I can also see Marantz in Spotify app as Spotify Connect destination on all my devices correctly. However, when I try to active it the connection is never established (it just keeps trying and trying).
I have tried the same setup with two other routers and there’s no problem so I believe it’s something related to VMG3927 networking settings.
I found this Zyxel support article that might be relevant but VMG3927 settings look totally different so I can't follow the steps. I have also tried to enable local logs on VMG3927 to check if I can find something but I don't know how to view them.
Any help to troubleshoot would be highly appreciated!0 -
timol74395 said:Coltrane100 said:Hi! I have problems with getting Spotify Connect to work with VMG3927-B50A.
I have Marantz NR1050 AV receiver connected to the VMG3927's WiFi and I can the Marantz AV receiver in ZyXEL's connectivity dashboard correctly and other networking services on Marantz work fine. I can also see Marantz in Spotify app as Spotify Connect destination on all my devices correctly. However, when I try to active it the connection is never established (it just keeps trying and trying).
I have tried the same setup with two other routers and there’s no problem so I believe it’s something related to VMG3927 networking settings.
I found this Zyxel support article that might be relevant but VMG3927 settings look totally different so I can't follow the steps. I have also tried to enable local logs on VMG3927 to check if I can find something but I don't know how to view them.
Any help to troubleshoot would be highly appreciated!-1 -
Believe or not but the solution was to power cycle Marantz i.e. unplug the power cord from wall for 10 secs and then plug it back.0
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