I registered a device in the wrong console.
Axel
Posts: 1
I was working on the configuration of a new device (USG110) when I registered it . The problem was that I had the myzyxell console of an another customer opened in one of my tabs and the device was directly registered there . I tried to unregister the device but there no option to do so . I also opened a case last week but didn't get an answer yet . Is there a fast procedure to remove a device from a console ?
Thanks & regards
0
All Replies
-
Hi @Axel
If you have the device (USG110) in hand, please login to the device as "admin" and re-register your device onto the myzyxel portal from device hyperlink in "Configuration" --> "Licensing" --> "Registration"
After finishing those procedure, the device owner should be transferred to your own account.0
Categories
- All Categories
- 415 Beta Program
- 2.4K Nebula
- 151 Nebula Ideas
- 98 Nebula Status and Incidents
- 5.7K Security
- 277 USG FLEX H Series
- 277 Security Ideas
- 1.4K Switch
- 74 Switch Ideas
- 1.1K Wireless
- 42 Wireless Ideas
- 6.4K Consumer Product
- 250 Service & License
- 395 News and Release
- 85 Security Advisories
- 29 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.6K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 75 Security Highlight