NSG100 throughout

Carlo

Hi all,

I see on the zyxel spec that the NSG100 is 90Mbps with AV and 450Mbps without it.

https://www.zyxel.com/uk/en/products_services/Nebula-Cloud-Networking-Security-Gateway-Nebula-Cloud-Managed-Security-Gateways/specification

I have a system that has just been upgraded to a faster broadband and now I need the NSG100 to pass through 300Mbps. 

It looks like I can achieve it disabling the AV.
However, even having disabled AV and IDP from the nebula portal the max speed I can get out of the NSG100 is 87Mbps.

Can you please advise how to disable AV and Get the full 450Mbps throughout? 

Zyxel_Chris

@Carlo

So, no matter you activate AV or not still get same result as 87mbps? How did you test the throughput? By downloading the file or use the speedtest.

Can you activate the access privilege in Nebula, Help>support request then I can check with your setting, also provide your org./site name for me.

Carlo

Hi @Nebula_Chris,

Yes, all disabled as per picture below and still 87Mbps



can you please remind me how to activate the access privilege in Nebula, Help>support?

Zyxel_Chris

@carlo,

Your device setting/status looks fine, can you share how did you test this issue?

Carlo

tested with speedtest.net 

using NWA110AX so connected at 1300Mbps in ax mode

Zyxel_Chris

@Carlo

Can you also try on the ethernet cable for cross check, it could be the wireless signal issue.

Zyxel_Chris

@Carlo

Notice that your WAN speed is only get 100M can you check with your uplink device setting or change the ethernet cable?

Carlo

Thanks @Nebula_Chris

I will check the cat6 patch lead from the modem to the WAN port.

How can I see the linking speed from the portal?
I can only see the below.

Can you please explain how I can check the speed once I'm on site?

Zyxel_Chris

Hello @Carlo

Can you access with SSH to NSG, then use CLI "show interface all" can see the WAN1 speed.

Mr_IT_4_Life

I`m experiencing the same issue... have a 500Mb fiber, but only get 150Mb ish from NSG100 when modem is in bridge mode, but direct connection to modem in router mode gives 4-500Mb by bypassing the NSG100 

Mr_IT_4_Life

Cloud it be that the equipment is to old to output the full speed of the isp modem ?