Wrong country for device in Organization-wideConfigureLicense & inventory

mfata
mfata Posts: 2
Hello,

How to change Country for a device in Inventory?
See below, just one device is in "United States". Why?
Same registration procedure as for the other.


Thank You
Michele

Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 44  Zyxel Employee
    Accepted Answer
    Hi @mfata,

    Good day.
    The country of the device "CO-AP-05" have been changed to Italy.
    Please help to verify.
    If there has any question or concern, please feel free to ask.

    Melen

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 44  Zyxel Employee
    Hi @mfata,

    Welcome to Zyxel community!
    This is because the IP was recognized as an US IP when the device first connected to NCC.
    This can't be changed in front end.
    We are going to help you to change to right country.
    I will update when the change is done.   
    Melen
  • mfata
    mfata Posts: 2
    Hello Melen,

    Thank you very much for your help!
    Now the AP is in the right country.

    Bye
    Michele
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