Why VGM3927 does not work as well as VGM1312?

Hi!
I used a Zyxel VMG 1312 DSL (Download 15 Mbs / sec) internet connection. I renewed my contract with Orange for Dawnload 50Mb / sec. With the VGM 1312 router, I measured a speed of 47 Mb / sec. I considered this a good result.
Orange supplied me with a new VGM 3927 router and problems started. The router could not connect to the DSL network! On the recommendation of a technician from Orange, I was to replace the router (the technician considered the router to be faulty).
I connected the router today and the other one could not connect to the DSL network. Technicians from the company operating the DSL network reduced the network frequency to 37Mb / sec.
I am not satisfied with this solution.
I do not understand why the older router 1312 works absolutely reliably and the new 3927 is able to work at a speed of 37Mb / sec.
I would like to get an answer: why doesn't the new router work as well as the old one? Is there a reason for that?
Well thank you
JozefCategories
- All Categories
- 434 Beta Program
- 2.7K Nebula
- 174 Nebula Ideas
- 117 Nebula Status and Incidents
- 6.1K Security
- 418 USG FLEX H Series
- 297 Security Ideas
- 1.6K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 43 Wireless Ideas
- 6.7K Consumer Product
- 269 Service & License
- 416 News and Release
- 87 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.1K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 83 About Community
- 87 Security Highlight