Armor G1 - Dynamic DNS - FQDN registration failure

fbesuchet

I have a new Armor G1 router and I'm trying to configure Dynamic DNS using mycould.zyxel.com. When I set any host name like "armortest.zyxel.me" and click on the "APPLY" button, I get the following error message:

FQDN registration failure or application failure.

How can I make this work?

As a background, this is my second Armor G1. I could configure the first one without problem but I have this problem with the second. I'm actually trying to configure one as a VPN Server and the other as a VPN client. And for this, I need to define a Dynamic DNS!

Thank you in advance

Zyxel_Can

Hi @fbesuchet,

Thank you for providing me remote access information by private message.

The firmware has been installed and works successfully.

Zyxel_Can

Hi @fbesuchet,

 

We have a firmware release for this symptom. 

Please provide following information to me so I can install that for you in your Armor G1:

 

1- Remote Desktop Access to a client(AnyDesk/Team Viewer)

2- Temporarily admin account and password

fbesuchet

Hello and thank you for your feedback.

However, I'm sorry, but I cannot give you an access to my system like this in a public message!

Isn't possible to make this new firmware available publicly so that I can install it myself from the router mainenance tab?

Thank you

Asgatlat

fbesuchet said:

Hello and thank you for your feedback.

However, I'm sorry, but I cannot give you an access to my system like this in a public message!

Isn't possible to make this new firmware available publicly so that I can install it myself from the router mainenance tab?

Thank you

next firmware release at the end of august

fbesuchet

Zyxel_Can said:

Hi @fbesuchet,

 

We have a firmware release for this symptom. 

Please provide following information to me so I can install that for you in your Armor G1:

 

1- Remote Desktop Access to a client(AnyDesk/Team Viewer)

2- Temporarily admin account and password

@Zyxel_Can,

I cannot wait until end of August. Any other possibility? Can you send me the file and tell me how to install it?

fbesuchet

Zyxel_Can said:

Hi @fbesuchet,

 

We have a firmware release for this symptom. 

Please provide following information to me so I can install that for you in your Armor G1:

 

1- Remote Desktop Access to a client(AnyDesk/Team Viewer)

2- Temporarily admin account and password

@Zyxel_Can,

I cannot wait until end of August. Any other possibility? Can you send me the firmware file and tell me how to install it myself?

fbesuchet

@Zyxel_Can,

Do you have any feedback on this? I really need to find a solution

Thank you in advance

fbesuchet

@Zyxel_Can,

Do you have any feedback on this? I really need to find a solution as soon as possible!

Thank you in advance

Zyxel_Can

Hi @fbesuchet,

 

You can provide me the following information by private message so I can help you to install the firmware.

Please send the following information to me by private message:

 

1- Remote Desktop Access to a client(AnyDesk/Team Viewer)

2- Temporarily admin account and password

Zyxel_Can

Hi @fbesuchet,

Thank you for providing me remote access information by private message.

The firmware has been installed and works successfully.