Armor G1 - Dynamic DNS - FQDN registration failure

I have a new Armor G1 router and I'm trying to configure Dynamic DNS using mycould.zyxel.com. When I set any host name like "armortest.zyxel.me" and click on the "APPLY" button, I get the following error message:

FQDN registration failure or application failure.

How can I make this work?

As a background, this is my second Armor G1. I could configure the first one without problem but I have this problem with the second. I'm actually trying to configure one as a VPN Server and the other as a VPN client. And for this, I need to define a Dynamic DNS!

Thank you in advance

Accepted Solution

  • Zyxel_Can
    Zyxel_Can Posts: 342
    5 Answers First Comment Friend Collector
     Master Member
    Answer ✓
    Hi @fbesuchet,

    Thank you for providing me remote access information by private message.

    The firmware has been installed and works successfully.


All Replies

  • Zyxel_Can
    Zyxel_Can Posts: 342
    5 Answers First Comment Friend Collector
     Master Member

    Hi @fbesuchet,

     

    We have a firmware release for this symptom. 

    Please provide following information to me so I can install that for you in your Armor G1:

     

    1- Remote Desktop Access to a client(AnyDesk/Team Viewer)

    2- Temporarily admin account and password
  • fbesuchet
    fbesuchet Posts: 13
    Friend Collector
    Hello and thank you for your feedback.

    However, I'm sorry, but I cannot give you an access to my system like this in a public message!

    Isn't possible to make this new firmware available publicly so that I can install it myself from the router mainenance tab?

    Thank you
  • Asgatlat
    Asgatlat Posts: 76
    First Comment Friend Collector Fifth Anniversary
     Ally Member
    fbesuchet said:
    Hello and thank you for your feedback.

    However, I'm sorry, but I cannot give you an access to my system like this in a public message!

    Isn't possible to make this new firmware available publicly so that I can install it myself from the router mainenance tab?

    Thank you
    next firmware release at the end of august :(
  • fbesuchet
    fbesuchet Posts: 13
    Friend Collector
    Zyxel_Can said:

    Hi @fbesuchet,

     

    We have a firmware release for this symptom. 

    Please provide following information to me so I can install that for you in your Armor G1:

     

    1- Remote Desktop Access to a client(AnyDesk/Team Viewer)

    2- Temporarily admin account and password

    I cannot wait until end of August. Any other possibility? Can you send me the file and tell me how to install it?

  • fbesuchet
    fbesuchet Posts: 13
    Friend Collector
    Zyxel_Can said:

    Hi @fbesuchet,

     

    We have a firmware release for this symptom. 

    Please provide following information to me so I can install that for you in your Armor G1:

     

    1- Remote Desktop Access to a client(AnyDesk/Team Viewer)

    2- Temporarily admin account and password

    I cannot wait until end of August. Any other possibility? Can you send me the firmware file and tell me how to install it myself?

  • fbesuchet
    fbesuchet Posts: 13
    Friend Collector
    Do you have any feedback on this? I really need to find a solution
    Thank you in advance

  • fbesuchet
    fbesuchet Posts: 13
    Friend Collector
    Do you have any feedback on this? I really need to find a solution as soon as possible!
    Thank you in advance

  • Zyxel_Can
    Zyxel_Can Posts: 342
    5 Answers First Comment Friend Collector
     Master Member

    Hi @fbesuchet,

     

    You can provide me the following information by private message so I can help you to install the firmware.


    Please send the following information to me by private message:

     

    1- Remote Desktop Access to a client(AnyDesk/Team Viewer)

    2- Temporarily admin account and password

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