"Invalid license key" when activate new license

root525 Posts: 5
First Comment
Hi everyone! Our company buy two license (LIC-NSS-SP & LIC-NCC-NSG). When i try activate any of that keys  control centre show error "Invalid license key".

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,651  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Hi @root525,

    Good day.
    It looks like the licenses you bought are credit based licenses.
    Since Nebula changed to device based license on 4/11, these credit based licenses need to transfer to device based license before register.
    I will PM you for the licenses and will help to transfer these licenses.

    Zyxel Melen

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