Switch errors
On a switch (Zyxel GS1350-26HP), where Accespoints (NWA5123-AC) connected, i have sometimes errors.
The access points transmit two SSIDs that are assigned to two different VLANs.
Can someone narrow down the error more precisely? I didn't find anything through the log files.
The Switch is connected to a USG Flex 500, but this device works only as WLAN-Controller. Our central Gateway is a Watchguard.
Thank you in advance
Thank you in advance
0
Accepted Solution
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@Nandalee
Kindly inform you that we've confirmed this is a displayed issue, and the issue is related to pause packet.
We will help you to fix it and release a datecode firmware for you to test on next Tuesday via PM.
Thanks for your patience.0
All Replies
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Hi @Nandalee
Welcome to Zyxel Community!
Have you changed another ethernet cable on this port to see if it can fix the error packet issue?
Error packet usually comes from a bad quality cable or damaged cable, so please try to change to a new cable first.
Hope it helps.
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Hello,
yes, I've already tried that.
It affects all ports where access points connected.
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@Nandalee
Thanks for your answer.
May we confirm with you that- If error packet only happens on those ports connect to access points, the ports connect to your PC and USG FLEX have no error packet?
- Are those access points having service impact by showing error packet on switchports?
As long as there is on service impact on your access points, I wonder the switch may have display issue.
Could you please help us to collect tech support at Management > Maintenance > techsupport > All, to download, and PM it to me, thanks
0 -
@Nandalee
Kindly inform you that we've confirmed this is a displayed issue, and the issue is related to pause packet.
We will help you to fix it and release a datecode firmware for you to test on next Tuesday via PM.
Thanks for your patience.0
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