how to change account registration on zyxel usg 40?

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Francis_Mponya
Francis_Mponya Posts: 1 image  Freshman Member
Fourth Anniversary
edited August 2022 in Service & License
i registered zyxel usg 40 with my personal email address and i would like to change it to office account.

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  • Zyxel_Emily
    Zyxel_Emily Posts: 1,462 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    If you have this USG40 on hand, follow the steps to register this device to your new myZyxel.com account.
    1. Login to myZyxel.com.
    2. Login to web GUI of USG40. Go to CONFIGURATION > Licensing > Registration > Registration and click the link "portal.myzyxel.com."

    3. Since you already logged in myZyxel.com in step 1. you'll be redirected to the page "Device Registration". The serial number and MAC address of USG40 are already automatically filled in. 
    4. Enter your new myZyxel.com email account and the device will be registered by your account. 

  • Rix
    Rix Posts: 21 image  Freshman Member
    First Comment Friend Collector SurveyFeedback-2022-Nov First Anniversary
    The question is HOW TO CHANGE EMAIL Address.  The device is already registered.
  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,568 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    Hi @Rix,
    You can change Email address in Myzyxel.com "Manage account".
    1. Click "Manage account".

    2. Change Email address in Account information.

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