FLex 100 WAN Setup Issue

Pook
Pook Posts: 143  Ally Member
Fourth Anniversary 100 Comments First Answer Nebula Gratitude
Hi All

Having problems adding PPPOE details to WAN1, all I keep getting is this error..

Currently WAN1 has no IP configuration..

Performed a power cycle but no change and issue is still present in another browser on a different machine. This is a really frustrating one as it makes no sense as all I want to do is add a PPPOE login.

Best Answers

  • Pook
    Pook Posts: 143  Ally Member
    Fourth Anniversary 100 Comments First Answer Nebula Gratitude
    Answer ✓
    So I had to plug into another DHCP device to WAN1 that was different to the IP scope on WAN2. Then after removing I could add and save PPPOE details.
  • Zyxel_Melen
    Zyxel_Melen Posts: 2,091  Zyxel Employee
    250 Answers Zyxel Certified Network Engineer Level 1 - Switch Third Anniversary 1000 Comments
    Answer ✓
    Hi @Pook,

    We are aware of this issue and are working on it now.
    We will reply you when it is done.
    For the workaround currently, just like you said, let WAN1 gets a DHCP IP address which will not overlap with WAN2 from local first, and you may configure PPPOE details on NCC.

    Zyxel Melen


    Don't miss this great chance to upgrade your Nebula org. for free! 


All Replies

  • Pook
    Pook Posts: 143  Ally Member
    Fourth Anniversary 100 Comments First Answer Nebula Gratitude
    Answer ✓
    So I had to plug into another DHCP device to WAN1 that was different to the IP scope on WAN2. Then after removing I could add and save PPPOE details.
  • Zyxel_Melen
    Zyxel_Melen Posts: 2,091  Zyxel Employee
    250 Answers Zyxel Certified Network Engineer Level 1 - Switch Third Anniversary 1000 Comments
    Answer ✓
    Hi @Pook,

    We are aware of this issue and are working on it now.
    We will reply you when it is done.
    For the workaround currently, just like you said, let WAN1 gets a DHCP IP address which will not overlap with WAN2 from local first, and you may configure PPPOE details on NCC.

    Zyxel Melen


    Don't miss this great chance to upgrade your Nebula org. for free! 


  • Zyxel_Melen
    Zyxel_Melen Posts: 2,091  Zyxel Employee
    250 Answers Zyxel Certified Network Engineer Level 1 - Switch Third Anniversary 1000 Comments
    Hi @Pook,

    The issue has been fixed, you may setup PPPOE without issue now.

    Zyxel Melen


    Don't miss this great chance to upgrade your Nebula org. for free! 


  • Pook
    Pook Posts: 143  Ally Member
    Fourth Anniversary 100 Comments First Answer Nebula Gratitude
    Thanks Melen, I have a Flex 100 to set up next week and I will test :-)

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