FLex 100 WAN Setup Issue

Pook

Hi All

Having problems adding PPPOE details to WAN1, all I keep getting is this error..

Currently WAN1 has no IP configuration..

Performed a power cycle but no change and issue is still present in another browser on a different machine. This is a really frustrating one as it makes no sense as all I want to do is add a PPPOE login.

Pook

So I had to plug into another DHCP device to WAN1 that was different to the IP scope on WAN2. Then after removing I could add and save PPPOE details.

Zyxel_Melen

Hi @Pook,

We are aware of this issue and are working on it now.

We will reply you when it is done.

For the workaround currently, just like you said, let WAN1 gets a DHCP IP address which will not overlap with WAN2 from local first, and you may configure PPPOE details on NCC.

Pook

So I had to plug into another DHCP device to WAN1 that was different to the IP scope on WAN2. Then after removing I could add and save PPPOE details.

Zyxel_Melen

Hi @Pook,

We are aware of this issue and are working on it now.

We will reply you when it is done.

For the workaround currently, just like you said, let WAN1 gets a DHCP IP address which will not overlap with WAN2 from local first, and you may configure PPPOE details on NCC.

Zyxel_Melen

Hi @Pook,

The issue has been fixed, you may setup PPPOE without issue now.

Pook

Thanks Melen, I have a Flex 100 to set up next week and I will test :-)