FLex 100 WAN Setup Issue

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Pook
Pook Posts: 138  Ally Member
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Hi All

Having problems adding PPPOE details to WAN1, all I keep getting is this error..

Currently WAN1 has no IP configuration..

Performed a power cycle but no change and issue is still present in another browser on a different machine. This is a really frustrating one as it makes no sense as all I want to do is add a PPPOE login.

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  • Pook
    Pook Posts: 138  Ally Member
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    So I had to plug into another DHCP device to WAN1 that was different to the IP scope on WAN2. Then after removing I could add and save PPPOE details.
  • Zyxel_Melen
    Zyxel_Melen Posts: 1,716  Zyxel Employee
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    Hi @Pook,

    We are aware of this issue and are working on it now.
    We will reply you when it is done.
    For the workaround currently, just like you said, let WAN1 gets a DHCP IP address which will not overlap with WAN2 from local first, and you may configure PPPOE details on NCC.

    Zyxel Melen

All Replies

  • Pook
    Pook Posts: 138  Ally Member
    First Anniversary 10 Comments Nebula Gratitude Friend Collector
    Answer ✓
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    So I had to plug into another DHCP device to WAN1 that was different to the IP scope on WAN2. Then after removing I could add and save PPPOE details.
  • Zyxel_Melen
    Zyxel_Melen Posts: 1,716  Zyxel Employee
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    Answer ✓
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    Hi @Pook,

    We are aware of this issue and are working on it now.
    We will reply you when it is done.
    For the workaround currently, just like you said, let WAN1 gets a DHCP IP address which will not overlap with WAN2 from local first, and you may configure PPPOE details on NCC.

    Zyxel Melen

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,716  Zyxel Employee
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    Hi @Pook,

    The issue has been fixed, you may setup PPPOE without issue now.

    Zyxel Melen

  • Pook
    Pook Posts: 138  Ally Member
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    Thanks Melen, I have a Flex 100 to set up next week and I will test :-)

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