How to activate response to Ping from NSG50

Oxygen
Oxygen Posts: 4
edited August 2021 in Nebula
I didn't find how to activate response to ping from Security Gateway NSG50 ??

All Replies

  • Zyxel_Adam
    Zyxel_Adam Posts: 429  Zyxel Employee
    5 Answers Third Anniversary 10 Comments Zyxel Certified Network Administrator - Nebula
    Hi @Oxygen,

    Welcome to Zyxel Community!
    You may go to Security gateway > Configure > Firewall page to specify your allowed IPs for Ping.



    Feel free to let me know if you have any concern.
    Don't miss this great chance to upgrade your Nebula org. for free!
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    Adam

  • Oxygen
    Oxygen Posts: 4
    Hi Adam,
    The configuration is already ok but it doesn't work ?
  • Zyxel_Adam
    Zyxel_Adam Posts: 429  Zyxel Employee
    5 Answers Third Anniversary 10 Comments Zyxel Certified Network Administrator - Nebula
    @Oxygen,

    May you help me to enable Zyxel support at HELP > Support request page and provide me your organization name so that I will have privilege to check your issue.


    Thanks,
    Don't miss this great chance to upgrade your Nebula org. for free!
    https://bit.ly/3zdo2lH

    Adam

  • Oxygen
    Oxygen Posts: 4
    Done...
    organisation  OXYGEN / LES ULIS
  • Zyxel_Adam
    Zyxel_Adam Posts: 429  Zyxel Employee
    5 Answers Third Anniversary 10 Comments Zyxel Certified Network Administrator - Nebula
    edited August 2021
    @Oxygen,

    Thanks for your reply.
    Sorry, I just see that your issue is your client is unable to ping to LAN2, and I notice that you enable LAN 2 as Guest interface. 


    It will make client under this 192.168.91.0/24 subnet unable to ping 192.168.91.1

    Hope it helps,
    Don't miss this great chance to upgrade your Nebula org. for free!
    https://bit.ly/3zdo2lH

    Adam

  • Oxygen
    Oxygen Posts: 4
    It works thanks a lot
    What's the meaning of guest ?
  • Zyxel_Adam
    Zyxel_Adam Posts: 429  Zyxel Employee
    5 Answers Third Anniversary 10 Comments Zyxel Certified Network Administrator - Nebula
    edited August 2021
    @Oxygen,

    I have to rephrase my words that enable Guest feature on LAN interface makes devices have ability to access Internet but cannot communicate to other LAN devices; however, devices on other LANs are able to communicate to devices under LAN interface with Guest enabled.
    Don't miss this great chance to upgrade your Nebula org. for free!
    https://bit.ly/3zdo2lH

    Adam

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