Zyxel Drive app hung on “connecting”

Fksahin

Thanks , I have tried the logging out but not working. It is same, it crashes always.

Zyxel_Jerry

Hi @Fksahin

Welcome to Zyxel Community.
I think we need more symptom description to analyze the case and figure out the root cause.
What is your model and version of your mobile?
What are your file extension of your photo?
Could you share the information with us?
If possible, could you record a video related to your issue.
You can private message your video to us.

Fksahin

@Zyxel_Jerry ; I have sent the video by message.
My phone if Iphone 6s with last ios update ios15.2

Fksahin

@Zyxel_Jerry ; I have sent the video by message.
My phone if Iphone 6s with last ios update ios15.2