Zyxel Drive app hung on “connecting”

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  • Fksahin
    Fksahin Posts: 16  Freshman Member
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    Thanks , I have tried the logging out but not working. It is same, it crashes always.
  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,184  Zyxel Employee
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    Hi @Fksahin

    Welcome to Zyxel Community.
    I think we need more symptom description to analyze the case and figure out the root cause.
    What is your model and version of your mobile?
    What are your file extension of your photo?
    Could you share the information with us?
    If possible, could you record a video related to your issue.
    You can private message your video to us.



  • Fksahin
    Fksahin Posts: 16  Freshman Member
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    @Zyxel_Jerry ; I have sent the video by message.
    My phone if Iphone 6s with last ios update ios15.2
  • Fksahin
    Fksahin Posts: 16  Freshman Member
    First Anniversary 10 Comments Friend Collector
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    @Zyxel_Jerry ; I have sent the video by message.
    My phone if Iphone 6s with last ios update ios15.2

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