GEO IP auto update database not working ?
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Best regards,
EmilyDon't miss this great chance to upgrade your Nebula org. For free!
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Best regards,
EmilyDon't miss this great chance to upgrade your Nebula org. For free!
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Hi @Asgatlat,In the current design, the “Minute” of the auto update time is a random value.For example, if you configure Auto Update on Friday at 14:00, the database will be updated between 14:00 and 15:00.Here is the test result for your reference.Auto UpdateWeekly: Friday, Hour: 14:00The database was updated around 14:40.
Best regards,
EmilyDon't miss this great chance to upgrade your Nebula org. For free!
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Anyway, autoupdate was checked...
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To avoid lots of devices updating database at the same time, Geo IP database is not updated exactly at the time you configured.In your case, Auto Update is set as Monday 06:00. It means the database will be updated at a random time between 06:00 and 07:00 every Monday, not exactly at 06:00.It is not a bug but the current design. We will add more clear description in online help guide and user guide for the mechanism.
Best regards,
EmilyDon't miss this great chance to upgrade your Nebula org. For free!
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Zyxel_Emily said:To avoid lots of devices updating database at the same time, Geo IP database is not updated exactly at the time you configured.In your case, Auto Update is set as Monday 06:00. It means the database will be updated at a random time between 06:00 and 07:00 every Monday, not exactly at 06:00.It is not a bug but the current design. We will add more clear description in online help guide and user guide for the mechanism.
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Using other words... from the update made by the user to the latest version declared by the firewall, the db update failed at least four times.July 26August 2August 9August 16Moreover: firewall is aware of new version available, but do not alert in any way. Nor update.Should sysadmins choose another day/time for updating?0
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Hi @mMontana,In order to check the symptom, could you send the remote access of your device to me in private message?
Best regards,
EmilyDon't miss this great chance to upgrade your Nebula org. For free!
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Zyxel_Emily said:Hi @mMontana,In order to check the symptom, could you send the remote access of your device to me in private message?0
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