ChromeCast not working

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benni347
benni347 Posts: 2
Friend Collector
edited September 2021 in Smart Home Product
We have a Zyxel AX7501-B0 and our TV in the meetingroom is using a Chromecast device that was working with our previous router. We did a factory reset on the Chromecast before changing the router. Once the AX7501-B0 was installed and everything was up and running, we tried to activate the Chromecast again, but  it is impossible to get the device working because when I try to connect my Chromecast with WiFi it doesn't connect, any idea on how I could fix that?


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  • tonygibbs16
    tonygibbs16 Posts: 863  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer
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    Hello @benni347

    The following article might help you, https://support.google.com/chromecast/answer/7331010?hl=en-GB , as it seems like ChromeCast can only support one WiFi network at a time.
        - so you probably need to make your Chromecast device forget your old WiFi network.
                 - then you might be able to make it connect to your new router.

    Kind regards,
         Tony
  • benni347
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    Hello @tonygibbs16

    Thanks for your response. As it turned out, we had a Raspi running in the network, which also served as a DHCP server.
    After turning it off, all is working well.

    Cheers,
    benni347

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