Licence Expiry NSG 100

Headmaster
Headmaster Posts: 8
First Comment First Anniversary
edited August 2022 in Service & License

Hi I had this email today, I assume I can ignore it as we only use our NSG100 for opening certain ports and allowing about 10 users to connect via VPN cloud authentication? Many Thanks


Dear Customer,

Your access to the license service is about to expire in 60 days. Renew today without interruptions to your cloud service. Details on soon to expired licenses found below.

Device NameSerial NumberService NameExpired At
S202L10Nebula Professional Pack Service2021-11-28 04:59:57 UTC
S200Nebula Security Pack Service2021-11-28 04:59:59 UTC

Accepted Solution

  • Zyxel_Adam
    Zyxel_Adam Posts: 430  Zyxel Employee
    Zyxel Certified Network Administrator - Nebula 25 Answers First Comment Friend Collector
    Answer ✓
    Hi @Headmaster


    Welcome to Zyxel Community!

    Kindly inform you that If you only need port forwarding and client VPN on NSG, your services will not be interrupted when license expires.

    Nebula Professional Pack Service - it enables features with a diamond icon on NCC.
    Nebula Security Pack Service - it allows user to enable security service of NSG50.

    Please feel free to use your Nebula device :smile:

    Adam

All Replies

  • Zyxel_Adam
    Zyxel_Adam Posts: 430  Zyxel Employee
    Zyxel Certified Network Administrator - Nebula 25 Answers First Comment Friend Collector
    Answer ✓
    Hi @Headmaster


    Welcome to Zyxel Community!

    Kindly inform you that If you only need port forwarding and client VPN on NSG, your services will not be interrupted when license expires.

    Nebula Professional Pack Service - it enables features with a diamond icon on NCC.
    Nebula Security Pack Service - it allows user to enable security service of NSG50.

    Please feel free to use your Nebula device :smile:

    Adam

  • Thanks Adam :-)
  • Quinton_Büchler
    Quinton_Büchler Posts: 2  Freshman Member
    First Comment Third Anniversary

    Good day,

    I still have 4x clients that each have the NSG100 installed and is wanting to activate more security features. All of these devices are still loaded on NCC and currently operational.

    Can I still purchase the lic for these devices to block certain URLS from being accessed?
    When I look at the purchase lic tab, it only provides options for the Plus & Pro Pack, not the NSS.


    1x Serial Number: S182L201xxxxx
    3x Serial Number: S192L2xxxxxxx

    Model: NSG100
    Firmware: V1.33(ABEA.6)


    Which of the below will still be possible to activate?
    > Nebula Professional Pack Service
    > Nebula Security Pack Service

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