Restore the ftp.zyxel.com information.

tonygibbs16

Hello, the ftp.zyxel.com site seems to have less information on it today. Maybe it is a fault.

But it was helpful to have all the user guides there, so we could understand how to use the products fully.

Kind regards, Tony

tonygibbs16

Hello Zyxel,
The reduced information on your FTP server even breaks some of the links from your public web-site.

So you might want to look into this item.

Kind regards,
    Tony

Zyxel_Jerry

Hi @tonygibbs16

We have found some links on the website, could you share with us which links do you find?

tonygibbs16

Hi @Zyxel_Jerry

Certainly.

https://www.zyxel.cn/support/download_landing/product/vmg1312_b10d_13.shtml?c=gb&l=en&pid=20141205120000&tab=Firmware&pname=VMG1312-B10D for the firmware points to the FTP server ftp://ftp2.zyxel.com/VMG1312-B10D/firmware/VMG1312-B10D_5.13(AAXA.7)C0.zip

https://mysupport.zyxel.com/hc/en-us/articles/360003419179--HomePlug-How-to-configure-wireless-settings-on-PLA4231 points to the FTP server to download updated firmware.

These are two that I have spotted.

Kind regards,
     Tony

tonygibbs16

Hello @Zyxel_Jerry

There is a broken link to the FTP server at https://www.zyxel.cn/support/download_landing/product/vmg8825_b_series_9.shtml?c=gb&l=en&pid=20180529161852&tab=Datasheet&pname=VMG8825-B%20Series

Kind regards, Tony

tonygibbs16

tonygibbs16 said:

Hello @Zyxel_Jerry

There is a broken link to the FTP server at https://www.zyxel.cn/support/download_landing/product/vmg8825_b_series_9.shtml?c=gb&l=en&pid=20180529161852&tab=Datasheet&pname=VMG8825-B%20Series

Kind regards, Tony

There is a broken link to ftp2 at https://www.zyxel.cn/support/download_landing/product/sbg5500_series_22.shtml?c=gb&l=en&pid=20180115170141&tab=User_s_Guide&pname=SBG5500 Series 

Kind regards,
    Tony

tonygibbs16

tonygibbs16 said:

tonygibbs16 said:

Hello @Zyxel_Jerry

There is a broken link to the FTP server at https://www.zyxel.cn/support/download_landing/product/vmg8825_b_series_9.shtml?c=gb&l=en&pid=20180529161852&tab=Datasheet&pname=VMG8825-B%20Series

Kind regards, Tony

There is a broken link to ftp2 at https://www.zyxel.cn/support/download_landing/product/sbg5500_series_22.shtml?c=gb&l=en&pid=20180115170141&tab=User_s_Guide&pname=SBG5500 Series 

Kind regards,
    Tony

This support article also points towards the FTP server to get firmware https://mysupport.zyxel.com/hc/en-us/articles/360003481499--CPE-How-can-the-firmware-be-upgraded-updated-on-the-EMG-series

tonygibbs16

Thanks Zyxel for putting up some of the previous firmware as Advanced Downloads at https://support.zyxel.eu/hc/en-us/articles/4403361365778-Advanced-Downloads-for-CPE-devices

:-)

Kind regards, Tony