Can't see the name of the port in the mobile app

progreccor
progreccor Posts: 75
First Comment Friend Collector Nebula Gratitude Fourth Anniversary
 Ally Member
In the previous version of the mobile app I can see the names of the ports and now there is no such ability.

All Replies

  • progreccor
    progreccor Posts: 75
    First Comment Friend Collector Nebula Gratitude Fourth Anniversary
     Ally Member
    here is the name in web interface

  • Zyxel_Melen
    Zyxel_Melen Posts: 900
    Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 50 Answers
     Zyxel Employee
    Hi @progreccor,

    Thanks for your information.
    I did a local test and I found that Android can show changed name but IOS can't.

    The port name I changed:


    The port name in mobile APP(Android/IOS):


    We start to investigate this issue and I will update when we find the root cause.

    Melen
  • Zyxel_Melen
    Zyxel_Melen Posts: 900
    Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 50 Answers
     Zyxel Employee
    Hi @progreccor,

    This issue is that IOS APP didn't show correct port name.
    We will fix this issue in next APP version.
    Melen
  • Zyxel_Melen
    Zyxel_Melen Posts: 900
    Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 50 Answers
     Zyxel Employee
    Hi @progreccor,

    Good day~
    We have released the new version which fix the port name issue.
    May you upgrade to the newest APP version? Thanks.


    Melen

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