Nebula Cloud Service Incident - 2021-10-17 21:54 - 23:00 (UTC+0)
Options
Zyxel_CSO
Posts: 379 Zyxel Employee
Dear Nebula Users,
The system has been temporarily unavailable due to an outage incident.
Issue Started from:
2021-10-17 21:54 (UTC+0)
Resolved:
2021-10-17 23:00 (UTC+0)
Resolved:
2021-10-17 23:00 (UTC+0)
Issue Symptom & Risk:
Some users have experienced
1. NCC is unable to provision or update network settings to Nebula devices.
2. Some devices are offline and unable to reach NCC servers successfully.
3. Monitoring information will be abnormal on NCC.
4. Fail to process organization/site firmware management.
Note: This outage incident does not affect Nebula devices and their local network services
If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO
We apologize for any inconvenience this has caused.
Zyxel Nebula Support
0
Categories
- All Categories
- 397 Beta Program
- 2.1K Nebula
- 116 Nebula Ideas
- 78 Nebula Status and Incidents
- 5.1K Security
- 52 USG FLEX H Series
- 247 Security Ideas
- 1.3K Switch
- 70 Switch Ideas
- 907 WirelessLAN
- 34 WLAN Ideas
- 5.9K Consumer Product
- 211 Service & License
- 332 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 1.9K FAQ
- 880 Nebula FAQ
- 415 Security FAQ
- 221 Switch FAQ
- 195 WirelessLAN FAQ
- 46 Consumer Product FAQ
- 137 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 73 About Community
- 63 Security Highlight