Notice Change of USG/NSG Series License Pack

Zyxel_Carter

Update: 2021-11-25

Zyxel is committed to continuously enhance our products and services for the most advanced features for customers. To support field devices continuing IDP and App Patrol service while migrating to new bundled licenses, since Nov, 1, IDP and App patrol service would be offered for free till Dec, 31, 2022, a few notes for this update:

• IDP and App patrol service will be freely given once the renewal license activated on your device.
• The services will be shown on My Zyxel Cloud within one week after activation.
• The expiration date will be either aligned with renewal 3-in-1 license or set as Dec, 31, 2022 instead.
• This update will apply on USG 3-in-1 (Content Filter/Anti-Virus/SecuReporter) license and NSG 2-in-1 (Content Filter/Anti-Virus) license.

In order to fulfill your requirements beyond this service’s change, we invite you to use new cloud-based email security- Zyxel Cloud Email Security. It has more advanced service to continue delivering the highest possible level of protection.

We also offer USG FLEX series with UTM Security Pack for businesses seeking unified protection against multiple types of threats from in and out. Multiple security services empower you to restrict users' inappropriate application usage or web access. All together safeguarding your network without any unattended gaps.

The following packages include the free license:

 

LIC-BUN-ZZ0109F          LIC-BUN for USG40 & USG40W

1 YR Content Filtering/Anti-Virus Bitdefender Signature/SecuReporter Premium License

 

LIC-BUN-ZZ0110F          LIC-BUN for USG60 & USG60W

1 YR Content Filtering/Anti-Virus Bitdefender Signature/SecuReporter Premium License

 

LIC-BUN-ZZ0111F          LIC-BUN for ZyWALL 110 & USG110

1 YR Content Filtering/Anti-Virus Bitdefender Signature/SecuReporter Premium License

 

LIC-BUN-ZZ0112F          LIC-BUN for USG210

1 YR Content Filtering/Anti-Virus Bitdefender Signature/SecuReporter Premium License

 

LIC-BUN-ZZ0113F          LIC-BUN for ZyWALL 310 & USG310

1 YR Content Filtering/Anti-Virus Bitdefender Signature/SecuReporter Premium License

 

LIC-BUN-ZZ0114F          LIC-BUN for ZyWALL 1100 & USG1100

1 YR Content Filtering/Anti-Virus Bitdefender Signature/SecuReporter Premium License

 

LIC-BUN-ZZ0115F          LIC-BUN for USG1900

1 YR Content Filtering/Anti-Virus Bitdefender Signature/SecuReporter Premium License

LIC-BUN-ZZ0116F          LIC-BUN for USG2200 Series

1 YR Content Filtering/Anti-Virus Bitdefender Signature/SecuReporter Premium License

 

Until Dec, 31st 2022, you can enjoy the IDP Service for free within part of the "3 in 1" package.

Zyxel Security Team

POOKA

I purchased this offer today and it seems it only licensed the 3-in-one-pack until Nov of 2022and did not license IDP or App patrol as indicated above, it should have included these two licenses AND enabled all licenses to Dec 31, 2022.

How can I get this corrected?

Thanks

Zyxel_Vic

Hi @POOKA
Thanks for asking
The free licenses will be pushed to the devices which purchased and activated the 3-in-1 license pack from cloud automatically once the purchasing is verified and confirmed. It will be pushed to your device no later than next Mon. 

If you still can't get your free license next week, please let us know