User Configuration number of zones

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  • dnlk17
    dnlk17 Posts: 5  Freshman Member
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    Hi,
    since 4.72 is already available and contains an urgent vulnerability fix, I wanted to ask if you can provide me again a patched version 4.72 containing the zones-fix?

    And I wanted to ask when we can expect a 4.80 version that finally fixes this bug with the zone-limitation?

    Thanks & greets,
    Daniel
  • mMontana
    mMontana Posts: 1,338  Guru Member
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    According to this post, 4.73 should be expected as "next release"
    Remember that 4.x devices are going EOL at the end of the year.


  • Zyxel_James
    Zyxel_James Posts: 626  Zyxel Employee
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    Hello @dnlk17,
    This zone-fix is added into V4.72C0 already, please refer to the Release note

    Do you encounter this after upgrading to V4.72?
    Thank you.


    Best regards,
    James
  • dnlk17
    dnlk17 Posts: 5  Freshman Member
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    Thanks for your feedback, and thanks for the hint @Zyxel_James :)

    Sorry my fault, I've just upgraded to 4.72 and zone issues are gone. Thanks a lot guys!
  • 3529242
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    Hi @Zyxel_Emily,

    I'm running v5.31(ABAQ.0) on my USG20-VPN and I'm facing the same issue. Currently I've 6 zones configured and trying to add a new zone I'm getting the error below:

    -52011: Zones have reached the maximum number

    Any update, solution or workaround to fix this issue? I need to add more zone.

    Thanks and regards,
    Marco
  • PeterUK
    PeterUK Posts: 2,863  Guru Member
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    edited September 2022
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    The number of zone can very from model to model in my case I did have 15 then a firmware made it 14 checking it now with V4.72(AAAA.0)ITS-22WK28-r104687 your now able to have 16.

    With the USG20-VPN being a low model you might not be able to make may zones like the USG40 can only have 8.

    Is it a hard limit you might ask? No not really but likely the more zones the more processing is needed more then likely.

    looking at the user_guide page 898 under the new name USG FLEX 50W you should be able to do 8

    USG20-VPN_V5.31_Ed2.pdf (zyxel.com)



  • Zyxel_James
    Zyxel_James Posts: 626  Zyxel Employee
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    3529242,
    Could you provide a screenshot that includes the User Configuration of 6 zones settings and the error message also?
    Thank you.

    James

  • 3529242
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    Hi James,

    you can find the screnshoot in attach. As confirmed by Peter in the user guide I can see a limit of 8 zone, but I cannot proceed after the current 6 zone.

    Marco
  • Zyxel_James
    Zyxel_James Posts: 626  Zyxel Employee
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    Hello @3529242,
    Thanks for your feedback, we're checking the problem, and will keep you updated when there is any progress.

    James
  • Zyxel_James
    Zyxel_James Posts: 626  Zyxel Employee
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    3529242,
    We will fix this problem, however V5.32 is about to release, we will merge it to the next firmware version.
    Currently, we could build a workaround firmware for you, please let me know if you need it, I will send it to you via private message, thank you.

    James

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