Nebula MSP Alerts Broken

JerDealsIT
JerDealsIT Posts: 7  Freshman Member
I made a change to my alerts and now the alert disappeared from the Nebula MSP panel and I'm unable to save new alerts. I can create a new alert and see it in the panel, but when I click save it just spins and never finishes. When I refresh, the new alert is gone. I think the old alert is still there somewhere as I am receiving alerts to my email. I just can't see or edit it. 

Answers

  • Zyxel_Chris
    Zyxel_Chris Posts: 437  Zyxel Employee
    @JerDealsIT
    Can you enable "invite Zyxel support" provide the org. name for me also, will check on it. :)
    Chris
  • JerDealsIT
    JerDealsIT Posts: 7  Freshman Member
    I have enabled Zyxel support to Magforce USA, but again, the problem is at the MSP Portal level which enables the notifications for multiple organizations that I manage. I think the problem started when I removed an Organization from my account. 
  • Zyxel_Chris
    Zyxel_Chris Posts: 437  Zyxel Employee
    @JerDealsIT
    I can reproduce this issue and has working on it will keep update once fix it.
    Chris

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