firmware gs1910-24 & gs1910-24HP

bru
bru Posts: 3
I need to update 2 switch: GS1910-24 firmware rel: V1.00(AAAX.4) and GS1910-24HP firmware rel:V1.00(AAAY.1) 
I don't find them anywhere. Can someone help me ? 
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All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 276  Zyxel Employee
    edited December 2021
    Hi @bru,

    Welcome to Zyxel community!
    The attachments are the firmware (V2.00) for GS1910-24 and GS1910-24HP.
    You may download and upgrade your devices.
    Hope it helps.


    Melen
  • bru
    bru Posts: 3
    Thanks Melen, but when i upload the .dat file 'firmware image is invalid' message appear. Tried with both, same error. Any idea ?
  • Zyxel_Melen
    Zyxel_Melen Posts: 276  Zyxel Employee
    Hi @bru,

    Good day.
    May I know did GS1910-24HP fail to upgrade but GS1910-24 upgrade was successful, right?
    Since GS1910 series need to follow the upgrade flow to upgrade, your GS1910-24HP need to upgrade to V1.00(AAAY.3) and to V1.00(AAAY.4), then you will be able to upgrade to V2.00(AAAY.1).  

    The attachments are firmware V1.00(AAAY.3) and V1.00(AAAY.4) for GS1910-24HP, please follow the upgrade step to upgrade, sorry for any inconvenience.

    Melen
  • bru
    bru Posts: 3
    Hi Melen,in your previous post you attached the same file twice. ( 1910-24 v2 firmware ) I also need the older versions of the GS 1910-24 and the newer version of the GS1910-24HP.Thanks!
  • Zyxel_Melen
    Zyxel_Melen Posts: 276  Zyxel Employee
    edited December 2021
    Hi @bru,

    Sorry for the miss.
    Here are the firmware you need.
    Kindly remind, before you upgrade firmware, please remember to backup your configuration.
    Upgrade to V2.00 may cause configuration loss.
    By the way, you said your GS1910-24 firmware is V1.00(AAAX.4) in your first post.
    May I know was you type wrong firmware version?


    Melen
  • Hi,  I also have a GS1910-24HP,   currently running firmware V2.00(AAAY.0)C0.
    I've tried uploading V2.60(AAHM.4)C0.bix, but connection is immediately reset by switch.
    Do I also have to fetch half a dozen incremental firmware versions?  Where?
  • Zyxel_Melen
    Zyxel_Melen Posts: 276  Zyxel Employee
    Hi @uniquenameLT20char,

    The last firmware for GS1910 is V2.00(AAAY.0)C0.
    The firmware V2.60(AAHM.4)C0.bix is for GS1900, you may not use to upgrade GS1910.

    Melen
  • Melen, thank you for the clarification.

    Seems Zyxel could make that clearer in their support pages.
    I couldn't find a release date for the GS-1910.
    I found a three year old PDF having this entry.  No key included on how to interpret it:
    EOL in 2014 makes no sense since we purchased the GS-1910 in 2015.
    Perhaps it means EOL in 2019. ? 

    JUL RELEASE 2014 EOL
    GS1910-24HP-US0101F GS1910-24HP ZyXEL GS1910-24HP, 24-port GbE L2 PoE Smart Switch, 802.3at GS1920-24HP 5 Years

    I know the the GS-1900 is a newer build than the GS-1910, but that seems a very poor choice by Zyxel. If I didn't know better, I would assume the '10' in 1910 denoted a minor feature, or at least presume that the 1900 proceeded the 1910. 

    Entering the model on the support page ought, at least, to display the EOL date and most recent appropriate firmware.
  • Zyxel_Melen
    Zyxel_Melen Posts: 276  Zyxel Employee
    Hi @uniquenameLT20char,

    I would like to provide our newest EOL list to you: End of life | Zyxel
    In this list, the EOL date of GS1910 series is 2019/01/20.
    And the recommended product and/or subscription replaced is GS1920 v2 series.

    Melen
  • mMontana
    mMontana Posts: 755  Guru Member
    @Zyxel_Melen the "disruption" of most of the FTP.zyxel.com files archive lead to the disappear of the older firmwares.
    And... currently is uncertain the expire time of the files provided via this platform.
    Moreover: the support site only provide the latest firmware files.
    BUT.
    Lot of zyxel devices requires some ... files for a proper and secure upgrade path. So I'd like to ask the publish on support.zyxel.com all the milestone files for proper firmware updates.