Nebula Cloud Service Incident - 2021-12-21 11:48 - 12:35 (UTC+0)

Zyxel_CSO Posts: 394  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited September 2023 in Nebula Status and Incidents

Dear Nebula Users,

The system has been temporarily unavailable due to an outage incident.

Issue Started from:

2021-12-21 11:48 (UTC+0)


2021-12-21 12:35 (UTC+0)

Issue Symptom & Risk:

NCC is unable to polling the log from USG Flex/ATP/USG 20 VPN 

Note: This outage incident does not affect Nebula devices and their local network services

If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO

We apologize for any inconvenience this has caused.

Zyxel Nebula Support