Nebula Cloud Service Incident - 2021-12-23 00:00 - 00:45 (UTC+0)
Options

Zyxel_CSO
Posts: 467
Zyxel Employee





Dear Nebula Users,
The system has been temporarily unavailable due to an outage incident.
Issue Started from:
2021-12-23 00:00 (UTC+0)
Resolved:
2021-12-23 00:45 (UTC+0)
Issue Symptom & Risk:
Some users have experienced
1. Some devices are offline and unable to reach NCC servers successfully.
2. Monitoring information will be abnormal on NCC.
3. NCC is unable to provision or update network settings to Nebula devices.
Note: This outage incident does not affect Nebula devices and their local network services
If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO
We apologize for any inconvenience this has caused.
Zyxel Nebula Support
Zyxel Nebula Support
0
Categories
- All Categories
- 435 Beta Program
- 2.7K Nebula
- 176 Nebula Ideas
- 117 Nebula Status and Incidents
- 6.1K Security
- 424 USG FLEX H Series
- 298 Security Ideas
- 1.6K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 44 Wireless Ideas
- 6.7K Consumer Product
- 274 Service & License
- 419 News and Release
- 88 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.2K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 83 About Community
- 89 Security Highlight